Figuring out what the city takes. Waiting for pickup day. Calling around for quotes. It’s a lot to sort out for something you’re ready to be done with.
Standard sofa$79First item example Before applicable tax
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Choose your pickup day. Book by 2pm local time for same-day pickup, where available.
In the loop until it’s gone.
Get a booking confirmation, a text before arrival and pickup photos when it’s done. Follow along on your pickup page.
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Your place. One easy pickup plan.
A house, a condo or an apartment. Choose an accessible outdoor spot that works for your property. You arrange the move outside; we take it from there.
1
Book before you bring it out.
Your items can still be inside when you book. Follow the readiness instructions in your confirmation.
2
Choose a clear outdoor spot.
You arrange any carrying out of your home or down interior stairs. Keep entrances, sidewalks and shared access clear. We handle loading and haul-away from outside.
3
Show us where to find it.
Add a photo and clear location notes. Contact us before booking if a gate, building rule or restricted access window needs an arrangement.
At a house: outside, accessible and easy to identify.At an apartment: an approved outdoor spot with shared access clear.
Access needs an arrangement?
Check any building or shared-area rules. Contact us before booking if access is limited to particular hours.
City collection Furniture is ordinary bulk material in Niagara Falls, so a couch, chair, table or dresser goes out beside the blue cart inside the three item weekly allowance. A larger furniture load moves to the dump permit route. The weekly allowance carries no published per-item charge and the city publishes no separate furniture rate, so confirm the position with the Department of Public Works on 716-286-4840. The next step up is the published permit for a permitted Casella trip.
City collection A mattress or box spring is bulk material, so it counts inside the three item weekly allowance beside the blue cart. The dump permit sets its own limit of two mattress sets per permitted trip. The weekly allowance carries no published per-item charge, and the permitted trip is priced by the permit itself, so confirm the mattress position with the Department of Public Works on 716-286-4840.
City collection No Niagara Falls page names an appliance or white goods programme. Unacceptable metal is refused in the recycling cart, and the city route for anything else is the weekly bulk allowance or a permitted trip to Casella, so an appliance has to be confirmed first. The city publishes no appliance rate and no appliance programme, and Casella refuses dirt and hazardous waste on a permitted trip, so confirm the unit and the route with the Department of Public Works on 716-286-4840 before it is set out or loaded.
City collection Niagara Falls collects household trash once a week in a city cart through its Casella hauler, and the collection runs on a user fee rather than a per-item charge. All trash has to be bagged and placed inside the cart. Collection runs on a Sanitation User Fee based on the number of carts assigned to the property, and the only city fee table retained here is dated to 2020, so confirm the current amount with the Department of Public Works on 716-286-4840.
The highest first-item price applies once. Every remaining item uses its additional-item price. Loading, transportation and disposal are included. Applicable sales tax is shown before payment.
Selected customer reviews. Counts checked September 2026.
The local disposal guide
Will the city take it?
Niagara Falls collects trash weekly in a city cart and recycling every other week, and the useful rule for a household is the weekly allowance: three bulk items or three extra bags may go out beside the blue cart with the regular collection. A refuse tag from the City Clerk adds two more items when needed, and a dump permit takes a larger residential load to Casella Transfer in Tonawanda on a tarped one-trip basis. Electronics have their own city drop-off at the Department of Public Works on New Road, while appliances, tires and yard waste do not have a published city program and have to be confirmed. Dropcurb hauls residential items from addresses across Niagara Falls.
Niagara Falls collects household trash once a week in a city cart through its Casella hauler, and the collection runs on a user fee rather than a per-item charge. All trash has to be bagged and placed inside the cart.
City cost & eligibility
Collection runs on a Sanitation User Fee based on the number of carts assigned to the property, and the only city fee table retained here is dated to 2020, so confirm the current amount with the Department of Public Works on 716-286-4840.
When & how
Trash is collected weekly, and containers go to the curb the night before the scheduled day. When a collection day falls on a holiday, the rest of that week is delayed by one day.
Get it ready
Bag all trash and put it inside the blue city cart rather than beside it, because bags left outside the cart count against the three item weekly allowance. Keep the cart at the property it is assigned to, since the carts belong to the City and stay with the house when a resident moves.
Recycling runs every other week in the larger green city cart, on the red or blue week that the city calendar marks for the household. Extra recycling is not bagged at all, because it goes in a box beside the cart.
City cost & eligibility
Recycling is part of the same user fee service and the city publishes no separate recycling rate, so confirm the amount with the Department of Public Works on 716-286-4840.
When & how
Recycling is picked up bi-weekly, and the schedule page asks residents to choose their trash day to find their red or blue recycling week.
Get it ready
Put recyclable paper, bottles and jars, cardboard, plastic and metal in the green cart. Keep unacceptable metal, aerosol cans, propane tanks, batteries and paint cans, electronic waste, clothing, styrofoam, plastic bags and film, wood, yard waste, concrete, chemicals and items with gasoline out, and put extra recycling loose in a box beside the cart rather than in bags.
The city no longer runs a separate yard waste pickup. Leaves have to be bagged and placed out for collection, and the Public Works page asks residents not to rake them into the street.
City cost & eligibility
The city publishes no yard waste rate because there is no separate yard waste service, so confirm how leaf material counts against the weekly allowance with the Department of Public Works on 716-286-4840.
When & how
Bagged leaves go out with the regular collection rather than on a separate yard waste day.
Get it ready
Bag the leaves and set them out for collection, and keep them out of the street so they do not reach the storm drains. Yard waste is also on the list of material refused in the recycling cart, so it does not belong in the green cart.
Niagara Falls allows three bulk items or three extra bags out every week beside the blue cart, and the allowance cannot exceed three items. A refuse tag from the City Clerk adds two more items on top of that allowance.
City cost & eligibility
The three item allowance rides the weekly collection covered by the Sanitation User Fee, and the city publishes no separate bulk rate, so confirm the current position with the Department of Public Works on 716-286-4840. A refuse tag bought from the City Clerk is the published top-up for two extra items.
When & how
Bulk items go out with the regular weekly collection, on the same night-before set-out as the cart.
Get it ready
Keep the set-out to three items beside the blue cart, and count bags left outside the cart against the same three. When more than three items need to go, buy a refuse tag for two additional items at the City Clerk's Office at 745 Main Street rather than leaving an unbudgeted pile.
The Department of Public Works sells a permit for residents to take residential refuse and debris to Casella Transfer for one trip. The permit covers a load the weekly allowance cannot take, including up to two mattress sets.
City cost & eligibility
$25 for permit for one trip to Casella Transfer with residential refuse and debris. Payable by exact cash, money order or credit card at 1785 New Road. Permits are limited to residential buildings of four or fewer units and carry the published load rules, including one trip, a maximum of two mattress sets per permit and a tarped load.
When & how
Permits are issued from 8:30 a.m. to 2:30 p.m. Monday through Friday at 1785 New Road, excluding holidays, and the resident has to reach Casella within 45 minutes of receiving the permit.
Get it ready
Bring the driver's licence and the original vehicle registration, the property address and owner contact, and the list of materials, and arrive at Public Works fully loaded because the load can be inspected. Tarp every open load, since straps or bungee cords alone are not accepted, and keep dirt and hazardous waste out because Casella refuses both.
Furniture is ordinary bulk material in Niagara Falls, so a couch, chair, table or dresser goes out beside the blue cart inside the three item weekly allowance. A larger furniture load moves to the dump permit route.
City cost & eligibility
The weekly allowance carries no published per-item charge and the city publishes no separate furniture rate, so confirm the position with the Department of Public Works on 716-286-4840. The next step up is the published permit for a permitted Casella trip.
When & how
Furniture goes out with the regular weekly collection on the night-before set-out, or on a permitted trip to Casella Transfer when the load is larger.
Get it ready
Keep the set-out to three items beside the cart and buy a refuse tag for two more items if needed. For a bigger move-out pile, take a permit at 1785 New Road and tarp the load for Casella.
A mattress or box spring is bulk material, so it counts inside the three item weekly allowance beside the blue cart. The dump permit sets its own limit of two mattress sets per permitted trip.
City cost & eligibility
The weekly allowance carries no published per-item charge, and the permitted trip is priced by the permit itself, so confirm the mattress position with the Department of Public Works on 716-286-4840.
When & how
A mattress goes out with the regular weekly collection, or to Casella Transfer on a permitted trip.
Get it ready
Keep the bedding dry and count it against the three item set-out, and tell the clerk at Public Works when a mattress is on a permitted load because the permit rules require it and cap the load at two mattress sets.
No Niagara Falls page names an appliance or white goods programme. Unacceptable metal is refused in the recycling cart, and the city route for anything else is the weekly bulk allowance or a permitted trip to Casella, so an appliance has to be confirmed first.
City cost & eligibility
The city publishes no appliance rate and no appliance programme, and Casella refuses dirt and hazardous waste on a permitted trip, so confirm the unit and the route with the Department of Public Works on 716-286-4840 before it is set out or loaded.
When & how
Call the Department of Public Works on 716-286-4840 before the unit goes out, and use the permit route for a load that is larger than the weekly allowance.
Get it ready
Empty the unit and secure or remove the doors, and confirm a refrigerator, freezer or air conditioner separately with Public Works, because nothing in the retained city material settles how a refrigerant unit is handled. Keep appliances and metal out of the green recycling cart, where unacceptable metal is refused.
Electronic waste is refused in the recycling cart and has its own city route: residents take electronics to the Department of Public Works on New Road during weekday business hours.
City cost & eligibility
The city publishes the drop-off location and hours but no fee for electronics, so confirm the current position with the Department of Public Works on 716-286-4840 before the trip.
When & how
The electronics drop-off at 1785 New Road runs Monday through Friday from 8 a.m. to 4 p.m., excluding holidays.
Get it ready
Delete personal and confidential information from the device before the trip, and keep the item out of the blue cart and the green cart, because electronic waste is on the recycling unacceptable list. Hazardous products follow a separate Niagara County collection route.
Construction and remodeling material is not a cart item, and the city route for a project load is the dump permit, which covers residential refuse and debris for one tarped trip to Casella. Concrete is refused in the recycling cart and dirt is refused at Casella.
City cost & eligibility
The city publishes no construction rate, so the practical cost is the permit for a residential load that fits the published vehicle and material rules, or a private hauler for a larger project. Confirm the load with the Department of Public Works on 716-286-4840 before hauling it.
When & how
Buy the permit at 1785 New Road between 8:30 a.m. and 2:30 p.m. on a weekday and reach Casella Transfer within 45 minutes, or arrange a private container for a load the permit rules do not cover.
Get it ready
Tarp the load, keep it to a residential building of four or fewer units, and respect the vehicle limits: dump trucks up to 10 yards, no box trucks or cube vans longer than 12 feet, and trailers no longer than eight feet that are not dump trailers. Keep dirt and hazardous waste off the load entirely, because Casella refuses both, and keep concrete out of the recycling cart.
Exercise equipment is not named in the Niagara Falls material. It is bulky household material rather than a cart item, so the route is the weekly three item allowance or a permitted trip, and the machine has to be confirmed first.
City cost & eligibility
The city publishes no exercise equipment line and no bulk rate, so confirm the machine with the Department of Public Works on 716-286-4840 before it goes out.
When & how
Call the Department of Public Works on 716-286-4840 to confirm the machine, then use the weekly allowance or the permitted trip.
Get it ready
Fold or dismantle the machine where the maker allows it and keep the parts together as one item, and count it against the three item weekly set-out rather than leaving a fourth item beside the cart.
Containers go to the curb the night before the scheduled collection day. Trash is collected weekly and recycling every other week on the red or blue week that the city calendar marks for the household, and a holiday on the collection day delays the rest of that week by one day.
Three items beside the cart, and tags for two more
Three bulk items or three extra bags may go out each week beside the blue cart, and the set-out cannot exceed three items. A refuse tag bought at the City Clerk's Office at 745 Main Street allows two additional items beyond that allowance.
A load larger than the weekly allowance goes to Casella Transfer in Tonawanda on a permit bought at 1785 New Road, and the resident has to arrive at Casella within 45 minutes of receiving it. No open load is accepted without a tarp, the permit serves a residential building of four or fewer units, dirt and hazardous waste are refused, and a permit allows a maximum of two mattress sets.
Use a permitted, accessible outdoor spot. Arrange the move out of your home, keep shared access clear and follow your confirmation’s readiness instructions. Check with your building about access or staging limits before booking.
City of Niagara Falls Department of Public Works with Casella
Three bulk items with the weekly collection
A household with a couch, a mattress, a dresser or another bulky item that will not fit in the blue cart.
Cost & conditions
The allowance rides the weekly collection carried by the Sanitation User Fee and the city publishes no separate bulk rate, so confirm the current position with the Department of Public Works on 716-286-4840.
Arrange it
Set the items beside the blue cart the night before the regular weekly collection day.
Three items per week, and the set-out cannot exceed three. Bags left outside the cart count against the same allowance, and anything more needs a refuse tag or a dump permit.
City of Niagara Falls Department of Public Works with Casella
Refuse tags for two extra items
A household that has more than the three allowed items in a week.
Cost & conditions
$5 per refuse tag bought from the City Clerk's Office. A tag allows two extra items to be placed out in addition to the three bulk or bagged items allowed each week.
Arrange it
Buy the bulk refuse tags at the City Clerk's Office at 745 Main Street and attach them to the extra items.
A tag covers two items, and the tags are only sold at the City Clerk's Office rather than at the curb or from the hauler.
City of Niagara Falls Department of Public Works with Casella
Dump permit to Casella Transfer
A household with a larger residential load than the weekly allowance, including a move-out pile or a small renovation.
Cost & conditions
$25 for permit for one trip to Casella Transfer with residential refuse and debris. Payable by exact cash, money order or credit card, limited to a residential building of four or fewer units, with the published vehicle and material rules.
Arrange it
Buy the permit at 1785 New Road between 8:30 a.m. and 2:30 p.m. on a weekday, then reach Casella Transfer within 45 minutes with the load tarped.
One trip per permit, no dirt or hazardous waste, a maximum of two mattress sets, published vehicle limits and no commercial property, and Public Works staff may deny a permit for noncompliance.
City of Niagara Falls Department of Public Works with Casella
Electronics drop-off at Public Works
A household with a television, computer, monitor or other electronic waste that the recycling cart refuses.
Cost & conditions
The city publishes the drop-off address and hours but no fee, so confirm the current position with the Department of Public Works on 716-286-4840.
Arrange it
Take the device to 1785 New Road on a weekday between 8 a.m. and 4 p.m., excluding holidays.
The city FAQ names the site and hours only, and the linked electronics disposal sheet could not be retrieved, so the accepted items have to be confirmed at the counter. Hazardous products follow a separate Niagara County collection route.
Self-hauling in Niagara Falls runs through two city counters. The Department of Public Works at 1785 New Road takes electronics on weekdays from 8 a.m. to 4 p.m., and the same address issues the dump permit that lets a resident take one tarped load of residential refuse and debris to Casella Transfer in Tonawanda. The permit carries a published fee, is limited to residential buildings of four or fewer units, and comes with strict published rules: arrive fully loaded because the load can be inspected, reach Casella within 45 minutes, tarp every open load, respect the vehicle limits on truck size and trailer length, and keep dirt and hazardous waste out because Casella refuses both. A permit also caps a load at two mattress sets. Tires are not collected as trash or recycling and the city points residents to a scrap yard or tire shop, while hazardous products follow a Niagara County collection event rather than a city drop-off. Garbage and recycling collection FAQDump Permit Rules and RegulationsPublic Works
City drop-off
Niagara Falls Department of Public Works
1785 New Road, Niagara Falls, NY 14304
Residents may dispose of electronics at this site during weekday business hours, and the same address issues the dump permits for permitted trips to Casella Transfer.
The city FAQ names the electronics site and hours only, and the linked electronics disposal sheet could not be retrieved in this run, so confirm what the counter accepts before loading a device. Permits are issued only to residential buildings of four or fewer units and are not available to commercial properties.
Monday through Friday from 8 a.m. to 4 p.m. for the electronics drop-off, excluding holidays, and permits are issued from 8:30 a.m. to 2:30 p.m. on weekdays.
The city publishes no electronics drop-off fee, while the separate dump permit is priced on its own rule and option, so confirm the current charges on 716-286-4840.
3755 River Road, Tonawanda, NY, with a second site at 1700 Union Road, West Seneca, NY for food waste only
Residential refuse and debris from a Niagara Falls property, within the published vehicle and load rules.
Entry requires a city dump permit bought at 1785 New Road, the load must be tarped, the property must be a residential building of four or fewer units, and dirt and hazardous waste are refused. The vehicle rules limit dump trucks to 10 yards, bar box trucks and cube vans longer than 12 feet, and restrict trailers to eight feet or less that are not dump trailers.
Not published as fixed hours, because the resident has to reach the site within 45 minutes of receiving the permit at Public Works.
$25 for permit bought at Public Works for one trip to the transfer station. Payable by exact cash, money order or credit card at 1785 New Road, with one trip per permit and no annual limit on permits.
Prices, timing and the details that matter at your address.
How much does pickup cost?+
Choose your items to see the exact price. A standard sofa is $79 first and $29 additional. The highest first-item price applies once; every remaining item uses its additional-item price. Loading, transportation and disposal are included. Review any applicable sales tax and the final total before payment.
Can I book a pickup for today?+
Book by 2pm at your pickup address for same-day pickup, where available. Choose from the dates shown at checkout. Your booking is for a pickup day, and we text you when your hauler is on the way.
Do my items need to be outside when I book?+
You can book while your items are still inside. Arrange any indoor carrying and have everything outside and accessible according to your confirmation. We load and haul it away from there. Contact us before booking if your property has restricted access.
How many bulk items can go out in Niagara Falls?+
Three bulk items or three extra bags per week beside the blue cart, and the set-out cannot exceed three items. If more has to go out, a refuse tag bought from the City Clerk's Office at 745 Main Street allows two additional items beyond the three.Official guidance
Will the city take a couch in Niagara Falls?+
Yes, as one of the three bulk items allowed beside the blue cart each week with the regular collection. A larger furniture load goes to Casella Transfer on a dump permit bought at 1785 New Road, with the load tarped.Official guidance
Will the city take a mattress in Niagara Falls?+
Yes, as bulk material inside the three item weekly allowance beside the blue cart. A permit trip to Casella Transfer allows a maximum of two mattress sets and the clerk has to be told they are on the load.Official guidance
Where do televisions go in Niagara Falls?+
To the Department of Public Works at 1785 New Road, Monday through Friday from 8 a.m. to 4 p.m. excluding holidays. Electronic waste is on the recycling unacceptable list, so it does not belong in either cart.Official guidance
How many bulk items go out each week in Niagara Falls?+
Three bulk items or three extra bags beside the blue cart, and the set-out cannot exceed three items. Bags left outside the cart count against the same allowance, and a refuse tag bought from the City Clerk's Office at 745 Main Street adds two more items.Official guidance
What do refuse tags cost in Niagara Falls?+
A refuse tag allows two extra items beyond the three bulk or bagged items allowed each week, and the tags are sold at the City Clerk's Office at 745 Main Street where the current price is set. The city adds two items per tag rather than per bag.Official guidance
What does the dump permit cover in Niagara Falls?+
One trip per permit, for a residential building of four or fewer units, at the fee published for the permit. Buy it at 1785 New Road between 8:30 a.m. and 2:30 p.m. on a weekday and reach Casella Transfer within 45 minutes with the load tarped. Dirt and hazardous waste are refused, and a permit allows a maximum of two mattress sets.Official guidance
Where do electronics go in Niagara Falls?+
To the Department of Public Works at 1785 New Road, Monday through Friday from 8 a.m. to 4 p.m. excluding holidays. Electronic waste is on the recycling unacceptable list, so it does not go in either cart, and hazardous products follow a separate Niagara County collection route.Official guidance
