Figuring out what the city takes. Waiting for pickup day. Calling around for quotes. It’s a lot to sort out for something you’re ready to be done with.
Standard sofa$79First item example Before applicable tax
Your exact price. Upfront.
Find your items in the catalog and see your exact price online. Book without phone calls or an in-person estimate.
Gone as soon as today.
Choose your pickup day. Book by 2pm local time for same-day pickup, where available.
In the loop until it’s gone.
Get a booking confirmation, a text before arrival and pickup photos when it’s done. Follow along on your pickup page.
Made for your place
Your place. One easy pickup plan.
A house, a condo or an apartment. Choose an accessible outdoor spot that works for your property. You arrange the move outside; we take it from there.
1
Book before you bring it out.
Your items can still be inside when you book. Follow the readiness instructions in your confirmation.
2
Choose a clear outdoor spot.
You arrange any carrying out of your home or down interior stairs. Keep entrances, sidewalks and shared access clear. We handle loading and haul-away from outside.
3
Show us where to find it.
Add a photo and clear location notes. Contact us before booking if a gate, building rule or restricted access window needs an arrangement.
At a house: outside, accessible and easy to identify.At an apartment: an approved outdoor spot with shared access clear.
Access needs an arrangement?
Check any building or shared-area rules. Contact us before booking if access is limited to particular hours.
City collection Listed household furniture can use a confirmed Junk Pickup appointment. Confirm your residence and requested items qualify under the City’s Junk Pickup program when booking.
City collection Mattresses have city pickup and a dedicated Goodwill recycling route. Confirm your residence and requested items qualify under the City’s Junk Pickup program when booking.
City collection The city recycling guide lists refrigerators and freezers for Junk Pickup. Confirm your residence and requested items qualify under the City’s Junk Pickup program when booking.
The highest first-item price applies once. Every remaining item uses its additional-item price. Loading, transportation and disposal are included. Applicable sales tax is shown before payment.
Selected customer reviews. Counts checked September 2026.
The local disposal guide
Will the city take it?
San Jose arranges residential Junk Pickup by appointment. Check each item and wait for the actual appointment confirmation; an automated 311 email is not the collection date.
Set out no more than 24 hours early, in the street next to the curb as directed. Avoid red zones, hydrants and parked cars. Apartment and condominium residents should confirm the location with management.
Use a permitted, accessible outdoor spot. Arrange the move out of your home, keep shared access clear and follow your confirmation’s readiness instructions. Check with your building about access or staging limits before booking.
Prices, timing and the details that matter at your address.
How much does pickup cost?+
Choose your items to see the exact price. A standard sofa is $79 first and $29 additional. The highest first-item price applies once; every remaining item uses its additional-item price. Loading, transportation and disposal are included. Review any applicable sales tax and the final total before payment.
Can I book a pickup for today?+
Book by 2pm at your pickup address for same-day pickup, where available. Choose from the dates shown at checkout. Your booking is for a pickup day, and we text you when your hauler is on the way.
Do my items need to be outside when I book?+
You can book while your items are still inside. Arrange any indoor carrying and have everything outside and accessible according to your confirmation. We load and haul it away from there. Contact us before booking if your property has restricted access.
How do I arrange a couch pickup in San Jose?+
Request the couch through San Jose 311. Identify all pieces and wait for the appointment confirmation before moving it out.Official guidance
Where can I take a mattress myself?+
Goodwill accepts mattresses and box springs at its North 7th Street recycling site during its specific mattress hours. Check condition acceptance first; ordinary retail stores have different arrangements.Official guidance
Does San Jose collect refrigerators?+
The city recycling guide directs refrigerators to Junk Pickup. Identify the unit when requesting the appointment and follow its specific preparation instructions.Official guidance
Can electronics go out with other junk?+
List each device and wait for collector approval. Follow the confirmation’s screen, boxing and placement instructions for the accepted items.Official guidance
Does the automated 311 email confirm my pickup date?+
Wait for the separate appointment confirmation and follow its date and preparation instructions. Contact your recycling collector if it has not arrived.Official guidance
Can San Jose apartment residents use Junk Pickup?+
The residential program includes multi-family properties and renters. Ask management where the confirmed items should be placed.Official guidance
