Figuring out what the city takes. Waiting for pickup day. Calling around for quotes. It’s a lot to sort out for something you’re ready to be done with.
Standard sofa$79First item example Before applicable tax
Your exact price. Upfront.
Find your items in the catalog and see your exact price online. Book without phone calls or an in-person estimate.
Gone as soon as today.
Choose your pickup day. Book by 2pm local time for same-day pickup, where available.
In the loop until it’s gone.
Get a booking confirmation, a text before arrival and pickup photos when it’s done. Follow along on your pickup page.
Made for your place
Your place. One easy pickup plan.
A house, a condo or an apartment. Choose an accessible outdoor spot that works for your property. You arrange the move outside; we take it from there.
1
Book before you bring it out.
Your items can still be inside when you book. Follow the readiness instructions in your confirmation.
2
Choose a clear outdoor spot.
You arrange any carrying out of your home or down interior stairs. Keep entrances, sidewalks and shared access clear. We handle loading and haul-away from outside.
3
Show us where to find it.
Add a photo and clear location notes. Contact us before booking if a gate, building rule or restricted access window needs an arrangement.
At a house: outside, accessible and easy to identify.At an apartment: an approved outdoor spot with shared access clear.
Access needs an arrangement?
Check any building or shared-area rules. Contact us before booking if access is limited to particular hours.
City collection Aurora residential trash customers get one bulky item a month collected at no cost, and the item has to be pre-approved: the resident calls the Community Development Office on 417-678-5121 extension 300 to schedule no later than 4 p.m. on the third Wednesday, the office places a sticker tag on the item, and the tagged item is picked up on the third Friday. The city names an old television, a mattress and box springs and a couch as examples. No charge. City of Aurora residential trash service customers, who receive one bulky item a month as part of their service at no cost to the resident, after the item is pre-approved by the city. The city describes it as covering items that would normally cost extra for the collector to take.
City collection Aurora residential trash customers get one bulky item a month collected at no cost, and the item has to be pre-approved: the resident calls the Community Development Office on 417-678-5121 extension 300 to schedule no later than 4 p.m. on the third Wednesday, the office places a sticker tag on the item, and the tagged item is picked up on the third Friday. The city names an old television, a mattress and box springs and a couch as examples. No charge. City of Aurora residential trash service customers, who receive one bulky item a month as part of their service at no cost to the resident, after the item is pre-approved by the city. The city describes it as covering items that would normally cost extra for the collector to take.
City collection Household trash is collected once a week on Wednesday or Thursday, split by which side of Washington Street the address sits on, under the city's contract with Doty Services. The city publishes the collection days and the contract but no rate for the residential service on its own pages, so confirm the solid waste charge on the account with the city on 417-678-5121 before relying on a figure.
The highest first-item price applies once. Every remaining item uses its additional-item price. Loading, transportation and disposal are included. Applicable sales tax is shown before payment.
Selected customer reviews. Counts checked September 2026.
The local disposal guide
Will the city take it?
Aurora contracts its residential collection to Doty Services and folds one bulky item a month into the ordinary service. Carts run on Wednesday and Thursday depending on which side of Washington Street the address sits, and the bulky side is arranged by phone: the resident calls the Community Development Office on 417-678-5121 extension 300 by 4 p.m. on the third Wednesday of the month, the office places a sticker tag on the approved item, and the tagged item is collected on the third Friday, with the item curbside no more than 48 hours ahead. The city names an old television, a mattress and box springs and a couch as the kind of item the free monthly pickup covers, and a mattress or box spring has to be wrapped in plastic. What Aurora will not take matters just as much, because the city publishes a restricted materials sheet listing yard waste, hazardous waste, oils, car batteries, tires, asbestos, dead animal carcasses and paint along with the hazardous waste items it names, and a load containing any of them is not collected at all, with the hauler telling the city's billing department so the resident can be reached.
Aurora residential trash customers get one bulky item a month collected at no cost, and the item has to be pre-approved: the resident calls the Community Development Office on 417-678-5121 extension 300 to schedule no later than 4 p.m. on the third Wednesday, the office places a sticker tag on the item, and the tagged item is picked up on the third Friday. The city names an old television, a mattress and box springs and a couch as examples.
City cost & eligibility
No charge. City of Aurora residential trash service customers, who receive one bulky item a month as part of their service at no cost to the resident, after the item is pre-approved by the city. The city describes it as covering items that would normally cost extra for the collector to take.
When & how
Call the Community Development Office on 417-678-5121 extension 300 to schedule the item no later than 4:00 p.m. on the third Wednesday of the month, wait for the office to place the sticker tag on it, and have it curbside for the third Friday pickup. Do not place the item curbside more than 48 hours before pickup day.
Get it ready
Get the item pre-approved and tagged before it goes out, since the pickup is arranged through the city rather than requested from the hauler, and wrap a mattress or box spring in plastic because the flyer requires it. Keep material that cannot go into the landfill out of the pile, because the city states that a load containing it will not be picked up at all, and check an unusual item with the city on 417-678-5121 first.
Household trash is collected once a week on Wednesday or Thursday, split by which side of Washington Street the address sits on, under the city's contract with Doty Services.
City cost & eligibility
The city publishes the collection days and the contract but no rate for the residential service on its own pages, so confirm the solid waste charge on the account with the city on 417-678-5121 before relying on a figure.
When & how
Put the trash out on the household's day. Wednesday covers residences east of Washington Street, except E. Kirkwood, Robinson St, E. Glendale, S. Oak Avenue, Union Street and Cedar Glen Trailer Park, and those areas along with everything west of Washington Street are collected on Thursday.
Get it ready
Keep household trash out of the open burning route, because the city ended the burning of household trash when the new regulations took effect on 1 July 2023. Keep refused material out of the container as well, since a load containing an item that cannot go into the landfill will not be picked up.
Aurora publishes a restricted materials sheet listing the items the hauler cannot collect because they cannot go into the landfill, and leaving one in the trash means the whole load is not picked up.
City cost & eligibility
The sheet refuses yard waste, hazardous waste, oils, car batteries, tires, asbestos, dead animal carcasses and paint, and its hazardous waste column names pesticides, insect sprays, herbicides and lawn chemicals, rust removers, swimming pool chemicals, batteries, auto chemicals and lubricants, used motor oil or transmission fluid, paint thinner and solvents, corrosive chemicals, wood stain or preservatives and chlorine bleach, with the note that the list is not exhaustive. Call the city on 417-678-5121 and describe the item before it goes in the container or the bulky pile.
When & how
Check the item with the city first, then set it out only if it is acceptable, because an otherwise collectable load can be left behind for containing it.
Get it ready
Keep anything questionable out of both the trash container and the monthly bulky item pile, since the city says a set out containing refused material is not collected at all and that the hauler reports it to the city billing department so the resident can be contacted. When the city does reach the household, the correction has to be made before the next collection.
The monthly bulky pickup is arranged through the city rather than the hauler. Call the Community Development Office on 417-678-5121 extension 300 to schedule the item no later than 4 p.m. on the third Wednesday of the month, the office then places a sticker tag on the approved item, and the pickup happens on the third Friday of each month for one item at no cost. Keep the tagged item off the curb until within 48 hours of the pickup day.
Trash runs once a week on Wednesday or Thursday. Wednesday covers residences east of Washington Street, except E. Kirkwood, Robinson St, E. Glendale, S. Oak Avenue, Union Street and Cedar Glen Trailer Park, and those areas along with everything west of Washington Street are collected on Thursday.
Material that cannot go into the landfill is refused, and a set out containing it is not collected at all. The hauler reports it to the city billing department and the city tries to reach the resident about the problem items, so the correction has to be made before collection resumes. The city's list of restricted material is not exhaustive, so check an unusual item on 417-678-5121 first.
Use a permitted, accessible outdoor spot. Arrange the move out of your home, keep shared access clear and follow your confirmation’s readiness instructions. Check with your building about access or staging limits before booking.
City of Aurora with Doty Services on the residential trash contract
Use the free monthly bulky item pickup
A City of Aurora residential trash customer with a couch, a mattress and box springs, a television or another large household item.
Cost & conditions
No charge. City of Aurora residential trash service customers, with one bulky item a month collected at no cost to the resident as part of the service once the city has pre-approved the item.
Arrange it
Call the Community Development Office on 417-678-5121 extension 300 to schedule the item by 4 p.m. on the third Wednesday, wait for the office to place the sticker tag on it, then set it curbside for the third Friday collection no more than 48 hours ahead.
One item a month, arranged by phone call to the city rather than by calling the hauler, with the item pre-approved and tagged, a mattress or box spring wrapped in plastic, and a load containing material that cannot go into the landfill not collected at all.
City of Aurora with Doty Services on the residential trash contract
Check an unusual item with the city
A household with an item that might not be allowed in the trash container or the monthly bulky pile.
Cost & conditions
Aurora's restricted materials sheet lists the items the hauler cannot take, and anything outside that list still has to be confirmed. Call the city on 417-678-5121 and describe the item before it is set out.
Arrange it
Call the city at 2 West Pleasant on 417-678-5121 and describe the item, then follow the answer for the container or the bulky pile.
The city states that a load containing refused material will not be picked up, so the check has to happen before the set out rather than after a truck drives past.
Prices, timing and the details that matter at your address.
How much does pickup cost?+
Choose your items to see the exact price. A standard sofa is $79 first and $29 additional. The highest first-item price applies once; every remaining item uses its additional-item price. Loading, transportation and disposal are included. Review any applicable sales tax and the final total before payment.
Can I book a pickup for today?+
Book by 2pm at your pickup address for same-day pickup, where available. Choose from the dates shown at checkout. Your booking is for a pickup day, and we text you when your hauler is on the way.
Do my items need to be outside when I book?+
You can book while your items are still inside. Arrange any indoor carrying and have everything outside and accessible according to your confirmation. We load and haul it away from there. Contact us before booking if your property has restricted access.
How do I arrange a bulky item pickup in Aurora?+
Call the Community Development Office on 417-678-5121 extension 300 to schedule the item no later than 4:00 p.m. on the third Wednesday of the month, and the office then places a sticker tag on the approved item for the third Friday pickup, with the occupant responsible for putting it curbside. Residential trash customers get one bulky item a month at no cost, the city names an old television, a mattress and box springs and a couch among the common items, a mattress or box spring has to be wrapped in plastic, and the item must not be placed curbside more than 48 hours before pickup day.Official guidance
Which day is trash collected in Aurora?+
Wednesday or Thursday, depending on the address. Wednesday covers residences east of Washington Street, except E. Kirkwood, Robinson St, E. Glendale, S. Oak Avenue, Union Street and Cedar Glen Trailer Park, and those areas plus everything west of Washington Street are collected on Thursday. The city also states that burning household trash is no longer allowed under the regulations that took effect on 1 July 2023.Official guidance
What happens if I put out something Aurora will not take?+
The load is not collected. The city's restricted materials sheet lists yard waste, hazardous waste, oils, car batteries, tires, asbestos, dead animal carcasses and paint among the items that cannot be accepted because they cannot go into the landfill, and it names pesticides, insect sprays, herbicides and lawn chemicals, rust removers, pool chemicals, batteries, auto chemicals and lubricants, used motor oil or transmission fluid, paint thinner and solvents, corrosive chemicals, wood stain or preservatives and chlorine bleach as hazardous waste items, with the caveat that the list is not exhaustive. The hauler tells the city billing department and the city tries to reach the resident, and the item has to be corrected before collection resumes, so call 417-678-5121 and describe anything questionable first.Official guidance
Who collects trash in Aurora, Missouri?+
Doty Services holds the City of Aurora's residential trash contract, and the city lists it on 417-678-1350 among the local trash companies on its utilities page. Collection runs Wednesday and Thursday by route, and bulky items are arranged through the city rather than through the hauler. The city answers general questions on 417-678-5121.Official guidance
What can go out for the monthly bulky pickup in Aurora?+
One bulky item a month at no cost, with the city giving an old television, a mattress and box springs and a couch as its examples. The resident calls the Community Development Office on 417-678-5121 extension 300 to schedule the item by 4 p.m. on the third Wednesday of the month, the office places a sticker tag on the approved item, and the collection happens on the third Friday of each month, with the item kept off the curb until within 48 hours of the pickup day.Official guidance
Why was my trash left behind in Aurora?+
Most likely because it contained something the city will not take. Aurora states that items which cannot go into the landfill are refused, and that a load containing them will not be picked up. The hauler reports it to the city billing department and the city tries to reach the resident about the problem items, so the item has to be corrected before collection resumes. The published list of restricted material is not exhaustive, so call 417-678-5121 to check a specific item.Official guidance
Can I burn household trash in Aurora?+
No. The city's new open burning regulations took effect on 1 July 2023, and the largest change is that burning household trash is no longer allowed. Other parts of the regulations affect how burning was handled previously, and the city links the municipal code chapter on open burning for the full rules.Official guidance
