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A simpler way to get it gone
Figuring out what the city takes. Waiting for pickup day. Calling around for quotes. It’s a lot to sort out for something you’re ready to be done with.

Find your items in the catalog and see your exact price online. Book without phone calls or an in-person estimate.

Choose your pickup day. Book by 2pm local time for same-day pickup, where available.

Get a booking confirmation, a text before arrival and pickup photos when it’s done. Follow along on your pickup page.
Made for your place
A house, a condo or an apartment. Choose an accessible outdoor spot that works for your property. You arrange the move outside; we take it from there.
Your items can still be inside when you book. Follow the readiness instructions in your confirmation.
You arrange any carrying out of your home or down interior stairs. Keep entrances, sidewalks and shared access clear. We handle loading and haul-away from outside.
Add a photo and clear location notes. Contact us before booking if a gate, building rule or restricted access window needs an arrangement.


Check any building or shared-area rules. Contact us before booking if access is limited to particular hours.
Text us about your pickupA little more possibility
A new couch. A new address. Or just a little more breathing room. Start with the things you’re ready to let go.


Your new furniture has a place to land. Choose a pickup day for the old piece once you’ve arranged to bring it outside.
Take what you love. Leave less to deal with on moving day. Arrange a clear outdoor spot for the things that are going.
That extra chair, unused dresser or pile of boxes doesn’t have to keep taking up space. One item or a few can go in the same pickup.
One item or a few
Choose what you have.
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$79 first / $29 additionalStandard sofa
Standard sofas, sleepers and sectionals have different choices. Find the one that matches.
Couch & furniture removal in RochesterCity collection Household furniture is the first item named in the city's curbside bulk category, so a couch or a sofa goes out with the weekly refuse on the regular collection day and needs no appointment. No charge. Included in the annual residential refuse fee billed on the tax bill, with no separate charge published for a furniture piece placed out on the regular collection day.
Collection details
$99 first / $30 additionalQueen Mattress
Choose your mattress size. Add the box spring and frame separately if they are going too.
Mattress & bed removal in RochesterCity collection Bedding and mattresses are named in the city's own curbside bulk category, so a mattress goes out on the regular refuse collection day with the rest of the weekly service. The county ecopark refuses mattresses and other foam-based toppers, which leaves the curbside route as the local one. No charge. Included in the annual residential refuse fee billed on the tax bill, with no separate charge published for a mattress or box spring placed out on the regular collection day. The county ecopark does not accept mattresses or foam-based toppers at all.
Collection details
$109 first / $59 additionalRefrigerator
Household refrigerators, washers and dryers. Have your appliance disconnected and outside.
Appliance pickup in RochesterCity collection Large appliances are named in the curbside bulk category with one published condition: doors must be removed from refrigerators and other appliances with latches. The county ecopark also takes appliances and charges only for a unit that still contains refrigerant. No charge. Included in the annual residential refuse fee for an appliance placed at the curb on the regular collection day with its door removed. The county ecopark takes appliances as well and charges a fee only when the appliance still contains refrigerant.
Collection details
$59 first / $10 additionalTrash bag
Bag or box what you can. Choose larger household items separately.
Bags & household clutter in RochesterCity collection The city collects household refuse once each week on the address collection day, provides each residential unit with a wheeled container, and bills the service on the annual tax bill rather than per pickup. An exemption from rolling the container to the curb can be granted to a resident who is physically unable to do it. $399 for annual residential refuse fee for a single dwelling unit as published on the city's refuse page and billed on the annual tax bill, with the same table listing $803 for two units and $890 for three units and a separate home occupation schedule. Charged to the residential property on the annual tax bill. A property owner can ask about the exemption from the curbside requirement for a resident who is physically unable to roll the wheeled container, and questions go to 311 or (585) 428-5990 from outside the city limits.
Collection detailsThe highest first-item price applies once. Every remaining item uses its additional-item price. Loading, transportation and disposal are included. Applicable sales tax is shown before payment.
See all item pricesCitywide coverage
Every neighborhood. Every ZIP code. The places below are just a few examples. Enter your pickup address at checkout to choose an available pickup day.
We serve every ZIP code across the city. These are examples, so yours doesn’t need to appear here to book.
Junk removal cost in Rochester
Mattress removal cost in Rochester
Customer reviews
Selected customer reviews. Counts checked September 2026.
The local disposal guide
Rochester collects residential refuse itself once a week on the address collection day, bills the service on the annual tax bill, and puts household furniture, bedding and mattresses, large appliances and bundled tree and hedge trimmings in the same curbside bulk category as the weekly load. That makes a couch, a mattress or a large appliance an ordinary collection-day item with no appointment, as long as the doors come off a refrigerator and the branches are bundled to the published size. Glass and sharp objects cannot go in plastic bags, an overloaded wheeled container is not collected, and the city does not take hazardous, flammable, infectious or explosive material. Electronics are different: New York State law bans putting them in the trash or in curb recycling, so a screen or a computer goes to a state electronic waste collection site such as the county ecopark on Avion Drive, while household chemicals wait for an ecopark appointment. Contractor-generated construction waste is not a city collection at all, but building refuse from a property owner's own repair work is.
Reviewed · Sources below
The city collects household refuse once each week on the address collection day, provides each residential unit with a wheeled container, and bills the service on the annual tax bill rather than per pickup. An exemption from rolling the container to the curb can be granted to a resident who is physically unable to do it.
The city puts household furniture, bedding and mattresses, large appliances and bundled tree and hedge trimmings in one curbside bulk category, and the refuse rules page states that this material may be placed between the sidewalk and curb on collection day. No appointment and no separate charge are published for that route because the refuse service is billed on the annual tax bill.
Household furniture is the first item named in the city's curbside bulk category, so a couch or a sofa goes out with the weekly refuse on the regular collection day and needs no appointment.
Bedding and mattresses are named in the city's own curbside bulk category, so a mattress goes out on the regular refuse collection day with the rest of the weekly service. The county ecopark refuses mattresses and other foam-based toppers, which leaves the curbside route as the local one.
Large appliances are named in the curbside bulk category with one published condition: doors must be removed from refrigerators and other appliances with latches. The county ecopark also takes appliances and charges only for a unit that still contains refrigerant.
New York State law prohibits discarding electronics in the trash or in curb recycling, so a television, a computer or another device with a circuit board or cord has to go to a state electronic waste collection site. The city names the county ecopark on Avion Drive and several other sites, and the county states that since January 1, 2023 no entity in the state may charge a consumer to recycle covered electronic equipment.
The city separates building refuse by who generated it. Refuse from major repairs or remodeling carried out by the property owner may be prepared and placed out for collection, but the city will not collect waste generated by a contractor, and contractors have to arrange the proper and legal disposal themselves.
Only tires that originate from a home may be placed out for pickup on the regular refuse collection day, and the city separates them from the rest of the waste stream and hauls them to the transfer station on their own. Tires from an automotive or other business are not serviced through residential collection.
Household chemicals go to the county ecopark, where an appointment is required and the accepted list runs from aerosol cans and automotive fluids to nail polish, mercury devices, oil-based and latex paint, pesticides, pool and photo chemicals, resins and wood stain. The city separately tells a resident to dry latex paint out and put it in the regular refuse.
Exercise equipment is not named in the city's bulk sentence or on any retained county list. The curbside bulk category is introduced as household furniture, bedding and mattresses and large appliances, so a treadmill or a weight machine is confirmed with 311 before it goes to the curb.
The handoff matters
Have the wheeled container, the bulk items and the recyclables at the curb by 6:30 a.m. on the collection day, and never sooner than the night before. The container has to close securely, extra refuse goes in alternative cans or sturdy plastic bags within the published weight limits, and sharp or glass items go in a rigid container rather than a bag. Bring everything off the curb area within 24 hours.
Residential refuse collection information, Internet Archive snapshot of 2026-01-07, with the weekly collection day, the cart rules, the bulk item category, the fee table and the 311 contactRefuse rules and enforcement FAQ, Internet Archive snapshot of 2025-01-24, with the container and extra refuse rules, the bulk refuse preparation, the building refuse rule, the tire rule, the latex paint method and the prohibited waste listHousehold furniture, bedding and mattresses, large appliances and bundled tree and hedge trimmings go between the sidewalk and curb on the regular collection day, with no appointment. Remove the door from a refrigerator or another appliance with a latch, tie long pieces in bundles within the published length, thickness and weight limits, and remove nails or bend them over. Contractor-generated waste and hazardous material are not part of this route.
Refuse rules and enforcement FAQ, Internet Archive snapshot of 2025-01-24, with the container and extra refuse rules, the bulk refuse preparation, the building refuse rule, the tire rule, the latex paint method and the prohibited waste listResidential refuse collection information, Internet Archive snapshot of 2026-01-07, with the weekly collection day, the cart rules, the bulk item category, the fee table and the 311 contactElectronics never go in the trash or the recycling cart, because New York State law bans both. Take a television, a computer or another device to a state electronic waste collection site such as the county ecopark, and book an appointment for household chemicals. Latex paint less than a third full or already dried is the exception: the city says to add clay-based cat litter, let it harden, and put the can out with the regular refuse.
Electronic waste and recycling page, Internet Archive snapshot of 2025-12-19, with the state disposal ban and the list of electronic waste collection sitesMonroe County ecopark page with the address, the hours, the residency rule, the appointment rule, the accepted material lists, the fee-based tire and refrigerant appliance charges and the refused itemsRefuse rules and enforcement FAQ, Internet Archive snapshot of 2025-01-24, with the container and extra refuse rules, the bulk refuse preparation, the building refuse rule, the tire rule, the latex paint method and the prohibited waste listUse a permitted, accessible outdoor spot. Arrange the move out of your home, keep shared access clear and follow your confirmation’s readiness instructions. Check with your building about access or staging limits before booking.
See your pickup preparationBefore you book
Prices, timing and the details that matter at your address.
Choose your items to see the exact price. A standard sofa is $79 first and $29 additional. The highest first-item price applies once; every remaining item uses its additional-item price. Loading, transportation and disposal are included. Review any applicable sales tax and the final total before payment.
Book by 2pm at your pickup address for same-day pickup, where available. Choose from the dates shown at checkout. Your booking is for a pickup day, and we text you when your hauler is on the way.
You can book while your items are still inside. Arrange any indoor carrying and have everything outside and accessible according to your confirmation. We load and haul it away from there. Contact us before booking if your property has restricted access.
No. Household furniture, bedding and mattresses, large appliances and bundled tree and hedge trimmings go out on the regular refuse collection day between the sidewalk and curb, in the same weekly service the annual refuse fee pays for. There is a separate on demand service for an extra collection such as a move-out or a small home improvement project, which is arranged with the Commercial Refuse Business Office.Official guidance
Yes. Household furniture is named in the city's curbside bulk category together with bedding, mattresses, large appliances and bundled tree and hedge trimmings, and all of it goes out on the regular refuse collection day rather than on a special appointment. Put the piece between the sidewalk and curb by 6:30 a.m., keep the wheeled container accessible, and remember that contractor-generated waste and hazardous material are not collected.Official guidance
Put it out as a bulk item on the regular refuse collection day. The city names bedding and mattresses in the same curbside bulk category as household furniture and large appliances, and that material goes between the sidewalk and curb by 6:30 a.m. with the weekly collection. No appointment is needed and no separate charge is published, because the refuse service is billed on the annual tax bill. The county ecopark refuses mattresses, so the curb is the route.Official guidance
To the curb on the regular refuse collection day, because large appliances are named in the city's curbside bulk category. The refrigerator or other appliance with a latch has to have its door removed first, and no separate charge is published for that route. A household that would rather drop the unit off can use the county ecopark on Avion Drive, where an appliance that still contains refrigerant carries the published refrigerant fee.Official guidance
To a New York State electronic waste collection site, because state law prohibits putting electronics in the trash or in curb recycling. The county ecopark on Avion Drive takes electronics with no appointment on Wednesday afternoons and Saturday mornings, the city also lists a computer recycling business on Lyell Avenue and two other services, and the county states that no entity in the state may charge a consumer to recycle covered electronic equipment. Wipe the device before it leaves the house.Official guidance
Residential refuse is billed on the annual tax bill rather than per pickup, and the published annual table lists the fee for a one unit residential property with higher figures for two and three unit properties and a separate schedule for a property that is primarily residential but partly used for a non residential purpose. Bulk refuse on the regular collection day and home originated tires are part of that weekly service with no separate charge published. The extra on demand collection is a paid service arranged with the Commercial Refuse Business Office, and the county ecopark charges only for its fee-based categories, which are tires and appliances that still contain refrigerant.Official guidance
Radioactive, volatile, highly flammable, explosive, biomedical, infectious, toxic or hazardous material, and any waste generated by a contractor rather than the property owner. Electronics cannot go in the trash or in curb recycling because New York State law prohibits it, so a television or computer has to go to a state electronic waste collection site. An overloaded wheeled container is not collected, glass and sharp objects cannot go in plastic bags, and the county ecopark refuses mattresses, household garbage, building materials, alkaline and lead acid batteries, used motor oil and several other categories.Official guidance
The City of Rochester Department of Environmental Services collects residential refuse itself, once a week on the address collection day, with the fee billed on the annual tax bill. General questions and container requests go to 311, or (585) 428-5990 from outside the city limits, and an extra collection such as a move-out or a small improvement project is arranged with the Commercial Refuse Business Office at 428-6928. A resident who cannot physically roll the wheeled container can ask about the exemption from the curbside requirement.Official guidance
Electronics, appliances, scrap metal, rechargeable and button batteries, fluorescent and CFL bulbs, sharps and syringes, pharmaceuticals, paper for shredding, clothing for donation, cooking oil, propane and other gas cylinders, vape pens, fire extinguishers and tires, plus household hazardous waste by appointment. Refused items include mattresses and foam toppers, household garbage, building materials, alkaline and lead acid batteries, used motor oil, asbestos, PVC pipe, radioactive materials, smoke and carbon monoxide detectors and Styrofoam food containers. The site is for Monroe County residents, open Wednesday afternoon and Saturday morning.Official guidance

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