Figuring out what the city takes. Waiting for pickup day. Calling around for quotes. It’s a lot to sort out for something you’re ready to be done with.
Standard sofa$79First item example Before applicable tax
Your exact price. Upfront.
Find your items in the catalog and see your exact price online. Book without phone calls or an in-person estimate.
Gone as soon as today.
Choose your pickup day. Book by 2pm local time for same-day pickup, where available.
In the loop until it’s gone.
Get a booking confirmation, a text before arrival and pickup photos when it’s done. Follow along on your pickup page.
Made for your place
Your place. One easy pickup plan.
A house, a condo or an apartment. Choose an accessible outdoor spot that works for your property. You arrange the move outside; we take it from there.
1
Book before you bring it out.
Your items can still be inside when you book. Follow the readiness instructions in your confirmation.
2
Choose a clear outdoor spot.
You arrange any carrying out of your home or down interior stairs. Keep entrances, sidewalks and shared access clear. We handle loading and haul-away from outside.
3
Show us where to find it.
Add a photo and clear location notes. Contact us before booking if a gate, building rule or restricted access window needs an arrangement.
At a house: outside, accessible and easy to identify.At an apartment: an approved outdoor spot with shared access clear.
Access needs an arrangement?
Check any building or shared-area rules. Contact us before booking if access is limited to particular hours.
City collection Furniture is named on the bulky cleanup list and is collected only during the annual neighborhood cleanup. No charge. Bulky items including furniture are collected by city crews during the annual neighborhood cleanup as part of the city sanitation service, and the city publishes no per item charge for the cleanup.
City collection A mattress is collected by city crews only during the annual neighborhood bulky item cleanup, and the landfill takes it the rest of the year. No charge. The bulky item cleanup is part of the city sanitation service for single-family homes and the city publishes no per item charge for it, while apartment and business properties are not eligible and a mattress outside the cleanup week goes to the Hanes Mill Road Landfill.
City collection Appliances are named on the bulky cleanup list, which also defines bulky household trash to include stoves, refrigerators and water heaters. No charge. Appliances are collected by city crews during the annual neighborhood cleanup as part of the city sanitation service, with no per item charge published for the cleanup.
City collection Bulky household trash is collected by city crews only during the annual neighborhood cleanup, on published 2026 weeks. No charge. The annual neighborhood bulky item cleanup is part of the city sanitation service for single-family homes, with no per item charge published, and apartment or business properties are not eligible.
The highest first-item price applies once. Every remaining item uses its additional-item price. Loading, transportation and disposal are included. Applicable sales tax is shown before payment.
Selected customer reviews. Counts checked September 2026.
The local disposal guide
Will the city take it?
Winston-Salem serves single-family households with weekly garbage and recycling carts, yard waste carts, brush collection, fall leaf routes and one annual neighborhood bulky item cleanup. One 96 gallon trash cart and one recycling cart are provided at no charge, all garbage has to be bagged inside the cart with the lid closed, carts go to the curb by 6 a.m. on the collection day or after 5 p.m. the day before and come back in by 8 a.m. the next day, and carts stay three feet from trees, bushes and other carts. Bulky items such as carpet, appliances, furniture and mattresses are picked up only during the annual neighborhood cleanup, which runs on published weeks in 2026, and outside that week the city directs residents to the Hanes Mill Road Landfill at 325 W Hanes Mill Rd. Electronic waste, hazardous or infectious waste, construction materials, tires, paint, glass, cement, lumber, rocks and yard waste are refused on the cleanup.
A mattress is collected by city crews only during the annual neighborhood bulky item cleanup, and the landfill takes it the rest of the year.
City cost & eligibility
No charge. The bulky item cleanup is part of the city sanitation service for single-family homes and the city publishes no per item charge for it, while apartment and business properties are not eligible and a mattress outside the cleanup week goes to the Hanes Mill Road Landfill.
When & how
Put the mattress out the weekend before your scheduled cleanup week and check the 2026 cleanup weeks and your neighborhood's week in the Winston-Salem Collects app or through the service finder.
Get it ready
Keep the mattress separate from yard waste, brush and recyclables, because the city refuses the whole pile if bulky items are mixed with unacceptable material, and keep it inside the single-family cleanup scope rather than at an apartment or business.
Furniture is named on the bulky cleanup list and is collected only during the annual neighborhood cleanup.
City cost & eligibility
No charge. Bulky items including furniture are collected by city crews during the annual neighborhood cleanup as part of the city sanitation service, and the city publishes no per item charge for the cleanup.
When & how
Set the furniture out the weekend before your neighborhood's scheduled cleanup week and check the week in the app or the service finder.
Get it ready
Keep furniture separate from yard waste, brush and recyclables, keep the pile to what the city can collect, and remember that construction material, car parts, cement, glass, lumber, paint and tires are refused even in the cleanup pile.
Appliances are named on the bulky cleanup list, which also defines bulky household trash to include stoves, refrigerators and water heaters.
City cost & eligibility
No charge. Appliances are collected by city crews during the annual neighborhood cleanup as part of the city sanitation service, with no per item charge published for the cleanup.
When & how
Put the appliance out the weekend before your scheduled cleanup week, and use the Hanes Mill Road Landfill if the item has to go sooner.
Get it ready
Empty the unit, keep it separate from yard waste, brush and recyclables, and keep hazardous products, glass, tires and construction material out of the pile because they are refused and can cost the whole pile its collection.
Electronic waste is refused on the bulky cleanup, and a Forsyth County household can instead drop electronics and household hazardous waste free of charge at the 3RC EnviroStation, which takes computers and televisions with a limit of two televisions per household each year.
City cost & eligibility
The bulky cleanup refuses electronic waste and no curbside electronics charge is published. The free route is the 3RC EnviroStation, where Forsyth County residents drop off electronics and household hazardous waste at no charge with proof of residency and a short form, and a household is limited to two televisions a year. Call CityLink at 336-727-8000 or 311 to confirm the current site details before loading a device.
When & how
Take electronics to the 3RC EnviroStation rather than the curb, and keep them off the bulky pile during cleanup week because they are refused there.
Get it ready
Keep electronics out of the bulky pile and out of the recycling cart, clear personal data before handover, and bring proof of Forsyth County residency, since an attendant checks the driver's licence and asks for a short form. Regular trash, recyclables, ammunition, explosives, radioactive, medical or infectious and e-cigarette waste are refused at the EnviroStation, and an unlisted material should be phoned in before the trip.
Construction material, cement, lumber and wood are refused on the bulky cleanup and no city construction collection is published.
City cost & eligibility
The city lists construction materials, cement and lumber or wood among the items it cannot collect on the bulky cleanup, and it publishes no residential construction collection or rate, so a project load moves through a private hauler or container company that sets its own price.
When & how
Arrange a private hauler or container before the work starts, and keep the material off the curb in the meantime.
Get it ready
Keep construction material, lumber, cement, rocks, oil drums, paint and car parts out of the bulky pile because they are refused, and keep hazardous products on the CityLink route instead.
Exercise equipment is not named on the bulky cleanup list, so the city has to confirm it.
City cost & eligibility
The bulky cleanup list names appliances, carpet, furniture, mattresses and toys and does not name exercise equipment, so call CityLink at 336-727-8000 or 311 and confirm whether the machine can go out in the cleanup pile or has to go to the landfill.
When & how
Call CityLink first, and if the machine is accepted put it out the weekend before your scheduled cleanup week with the rest of the bulky pile.
Get it ready
Break the machine down where you can, keep it out of the recycling cart and the yard waste cart, and remove any battery before it goes out.
Bulky household trash is collected by city crews only during the annual neighborhood cleanup, on published 2026 weeks.
City cost & eligibility
No charge. The annual neighborhood bulky item cleanup is part of the city sanitation service for single-family homes, with no per item charge published, and apartment or business properties are not eligible.
When & how
Put the pile out the weekend before your scheduled collection week, find your neighborhood's week in the Winston-Salem Collects app or the service finder, and expect one pass through the neighborhood.
Get it ready
Keep the pile separate from yard waste, brush and recyclables, because mixing in unacceptable material means none of it is collected, and keep construction material, car parts, cement, electronic waste, glass, hazardous or infectious waste, lumber, oil drums, paint, rocks and tires off the pile.
Paint, chemicals, batteries and other household hazardous waste
Special rules apply
Hazardous and infectious waste is refused on the bulky cleanup and in the carts, and a Forsyth County household can drop household hazardous waste free of charge at the 3RC EnviroStation.
City cost & eligibility
The bulky cleanup and the carts refuse hazardous and infectious waste, and no fee applies to a household: the 3RC EnviroStation takes household hazardous waste and electronics free from Forsyth County residents with proof of residency and a short form. Medical or infectious waste, ammunition, explosives, radioactive material and e-cigarette waste are not accepted there, so call CityLink at 336-727-8000 or 311 about those.
When & how
Take the material to the 3RC EnviroStation, and call CityLink at 336-727-8000 or 311 to confirm the current site details first.
Get it ready
Keep paint, chemicals, oil, batteries and other hazardous products out of the garbage cart, the recycling cart and the bulky pile, keep each product in its original container without mixing products, box the containers with newspaper cushioning before the trip, and bring proof of Forsyth County residency because an attendant checks the driver's licence and asks for a short form.
Carts go out by 6 a.m. and come back by 8 a.m. the next day
Carts go to the curb by 6 a.m. on the collection day, and no earlier than 5 p.m. the day before, with the lift handle facing the street and the lid hinge away from it, and they come back in by 8 a.m. the next day. Only the carts issued by the city can be used, the cart goes at the curb rather than in the street, and it stays three feet from trees, bushes, parked cars and other carts.
All garbage is bagged inside the cart and nothing sits outside it
All garbage has to be bagged in heavy-duty plastic bags and completely contained within the cart with the lid closed, no additional bags may be placed outside the cart, and excess garbage is held for the next week's collection. One 96 gallon trash cart and one recycling cart are provided to residents at no charge, and the city serves single-family households with garbage, recycling, yard waste carts, brush, leaves and the annual bulky cleanup.
The bulky cleanup refuses several categories outright
The city cannot collect construction materials, car parts, cement, electronic waste, glass, hazardous or infectious waste, lumber or wood, oil drums, paint, rocks, tires or yard waste on the bulky cleanup, and a pile that is mixed with unacceptable materials is not collected at all. Bulky items are collected only during the annual neighborhood cleanup, which is for single-family homes, and outside that week the city directs residents to the Hanes Mill Road Landfill at 325 W Hanes Mill Rd.
Use a permitted, accessible outdoor spot. Arrange the move out of your home, keep shared access clear and follow your confirmation’s readiness instructions. Check with your building about access or staging limits before booking.
City of Winston-Salem Solid Waste Collections Department
Use the annual neighborhood bulky item cleanup
A single-family household with carpet, appliances, furniture, mattresses or toys that the garbage crews cannot take.
Cost & conditions
No charge. The annual neighborhood bulky item cleanup is part of the city sanitation service for single-family homes, with no per item charge published and apartment or business properties not eligible.
Arrange it
Put the items out the weekend before your scheduled collection week, check the 2026 cleanup weeks and your neighborhood's week in the Winston-Salem Collects app or the service finder, and expect one pass through the neighborhood.
Single-family homes only, one pass per neighborhood, no mixing with yard waste, brush or recyclables, and construction material, car parts, cement, electronic waste, glass, hazardous or infectious waste, lumber, oil drums, paint, rocks, tires and yard waste are all refused.
City of Winston-Salem Solid Waste Collections Department
Take electronics and household chemicals to the 3RC EnviroStation
A household with electronics or household hazardous products that the cleanup and the carts refuse.
Cost & conditions
No fee applies to a Forsyth County household: the 3RC EnviroStation takes electronics and household hazardous waste free with proof of residency and a short form, while ammunition, explosives, radioactive, medical or infectious and e-cigarette waste are refused there.
Arrange it
Take the material to the 3RC EnviroStation with proof of Forsyth County residency, keep products in their original containers, and call CityLink at 336-727-8000 or 311 to confirm the current site details and the television limit before the trip.
A household is limited to two televisions a year, nothing in either category goes in the carts or the bulky cleanup pile, and an unlisted material should be phoned in first.
A household or contractor with construction material, cement, lumber or another item the city cannot collect.
Cost & conditions
The city refuses construction material, cement and lumber or wood on the bulky cleanup and publishes no residential construction collection or rate, so a private hauler or container company quotes its own price and confirms the receiving site.
Arrange it
Contact a private hauler or container company serving Winston-Salem and confirm where the material goes and what it costs before the work produces debris.
Construction material cannot go in the carts or on the cleanup pile, and hazardous products such as paint and oil still go on the CityLink route instead.
City of Winston-Salem Solid Waste Collections Department
Take bulky items to the Hanes Mill Road Landfill
A household with bulky items to dispose of outside the annual cleanup week.
Cost & conditions
The city names the Hanes Mill Road Landfill as the place to take these items outside the cleanup week but publishes no tipping rate in the readable pages, so confirm the charge and any load rules with CityLink at 336-727-8000 before hauling.
Arrange it
Take the load to 325 W Hanes Mill Rd., open Monday through Friday 7 a.m. to 4:30 p.m. and Saturday 8 a.m. to noon.
Electronic waste, hazardous or infectious waste, construction material, tires, paint, glass, cement, oil drums, lumber and yard waste are refused on the bulky cleanup, so confirm whether the landfill takes a given item and what it costs.
City of Winston-Salem Solid Waste Collections Department
Use the city garbage and recycling carts
A single-family household with weekly garbage and the published recycling week.
Cost & conditions
No charge. One 96 gallon trash cart and one recycling cart are provided to Winston-Salem residents at no charge.
Arrange it
Bag all garbage inside the cart with the lid closed, put the carts at the curb by 6 a.m. on the collection day or after 5 p.m. the day before, bring them in by 8 a.m. the next day, and check the schedule in the Winston-Salem Collects app.
Only the city-issued carts can be used, no bags sit outside the cart, excess garbage is held for the next week, carts stay three feet from trees, bushes, parked cars and other carts, and the recycling week alternates on the published red and blue schedule.
City landfill named for bulky items outside the annual cleanup week
Hanes Mill Road Landfill
325 W Hanes Mill Rd., Winston-Salem, NC 27105
Bulky household items such as appliances, carpet, furniture and mattresses that the annual neighborhood cleanup does not take, which the city directs residents to bring here outside the cleanup week.
Electronic waste, hazardous or infectious waste, construction materials, car parts, cement, glass, lumber or wood, oil drums, paint, rocks, tires and yard waste are refused on the bulky cleanup, so confirm with CityLink whether the landfill takes a given item.
Monday through Friday 7 a.m. to 4:30 p.m. and Saturday 8 a.m. to noon.
The city publishes no tipping rate in the readable pages, so confirm the charge for the load with CityLink at 336-727-8000.
Prices, timing and the details that matter at your address.
How much does pickup cost?+
Choose your items to see the exact price. A standard sofa is $79 first and $29 additional. The highest first-item price applies once; every remaining item uses its additional-item price. Loading, transportation and disposal are included. Review any applicable sales tax and the final total before payment.
Can I book a pickup for today?+
Book by 2pm at your pickup address for same-day pickup, where available. Choose from the dates shown at checkout. Your booking is for a pickup day, and we text you when your hauler is on the way.
Do my items need to be outside when I book?+
You can book while your items are still inside. Arrange any indoor carrying and have everything outside and accessible according to your confirmation. We load and haul it away from there. Contact us before booking if your property has restricted access.
How does a Winston-Salem mattress leave the curb?+
Only during the annual neighborhood area cleanup, when city crews collect mattresses along with carpet, appliances, furniture and toys. Put the item out the weekend before your scheduled collection week, keep it separate from yard waste, brush and recyclables, and note that trucks make one pass and that a pile mixed with unacceptable material is not collected at all. Outside the cleanup week the city directs residents to the Hanes Mill Road Landfill.Official guidance
Does Winston-Salem collect furniture at the curb?+
Yes, but only during the annual neighborhood area cleanup, which is for single-family homes. Furniture is named on the list of items city crews collect, along with carpet, appliances, mattresses and toys, and the pile goes out the weekend before the scheduled collection week. Trucks make one pass, so anything put out late is not collected.Official guidance
How are Winston-Salem appliances collected?+
Appliances are collected by city crews during the annual neighborhood area cleanup, and the city defines bulky household trash to include stoves, refrigerators, washers, dryers, water heaters and similar items. Put the appliance out the weekend before the scheduled cleanup week and keep yard waste, brush and recyclables out of the pile, because a mixed pile is refused entirely.Official guidance
How does the Winston-Salem bulky cleanup work?+
City crews collect bulky items such as carpet, appliances, furniture, mattresses and toys only during your annual neighborhood area cleanup, on published 2026 weeks. Put items out the weekend before the scheduled collection week, keep them separate from yard waste, brush and recyclables, and remember that service is for single-family homes, trucks make one pass, and a mixed pile is not collected at all.Official guidance
Who collects trash in Winston-Salem?+
The City of Winston-Salem Solid Waste Collections department does, for single-family households, with weekly garbage and recycling carts, yard waste carts, brush collection, fall leaf routes, dead animal collection and the annual bulky item cleanup. One 96 gallon trash cart and one recycling cart are provided at no charge, CityLink answers questions at 336-727-8000 or 311, and the Winston-Salem Collects app shows the collection schedule.Official guidance
When is bulky item pickup in Winston-Salem?+
Only during the annual neighborhood area cleanup, which runs on published weeks in 2026 starting March 2. Put items out the weekend before your scheduled collection week, keep the pile separate from yard waste, brush and recyclables, and use the Winston-Salem Collects app or the service finder for your neighborhood's week. Service is for single-family homes, trucks make one pass, and a pile mixed with unacceptable material is not collected at all.Official guidance
