Figuring out what the city takes. Waiting for pickup day. Calling around for quotes. It’s a lot to sort out for something you’re ready to be done with.
Standard sofa$79First item example Before applicable tax
Your exact price. Upfront.
Find your items in the catalog and see your exact price online. Book without phone calls or an in-person estimate.
Gone as soon as today.
Choose your pickup day. Book by 2pm local time for same-day pickup, where available.
In the loop until it’s gone.
Get a booking confirmation, a text before arrival and pickup photos when it’s done. Follow along on your pickup page.
Made for your place
Your place. One easy pickup plan.
A house, a condo or an apartment. Choose an accessible outdoor spot that works for your property. You arrange the move outside; we take it from there.
1
Book before you bring it out.
Your items can still be inside when you book. Follow the readiness instructions in your confirmation.
2
Choose a clear outdoor spot.
You arrange any carrying out of your home or down interior stairs. Keep entrances, sidewalks and shared access clear. We handle loading and haul-away from outside.
3
Show us where to find it.
Add a photo and clear location notes. Contact us before booking if a gate, building rule or restricted access window needs an arrangement.
At a house: outside, accessible and easy to identify.At an apartment: an approved outdoor spot with shared access clear.
Access needs an arrangement?
Check any building or shared-area rules. Contact us before booking if access is limited to particular hours.
City collection Furniture is collected by appointment on the city bulk route, and a couch, a dining table or a single chair each carry their own published price. $15 per large furniture item such as a couch or dining table, with a single chair or end table charged at the lower small furniture rate and a hauling fee for each haul of up to two cubic yards. Owner-occupied or renter-occupied City of Troy residential property with an appointment booked through the Public Works dispatcher. Commercial rental properties, tax exempt properties and not-for-profit agencies cannot use the city bulk service.
City collection A mattress or box spring is collected on the city bulk route by appointment and is priced as its own line on the city schedule. $10 per mattress or box spring, plus a hauling fee for each haul of up to two cubic yards. City of Troy residential property with a bulk appointment booked through the Public Works dispatcher. Commercial rental, tax exempt and not-for-profit properties are not eligible.
City collection Cooling appliances are priced on their own line as bulk metal with Freon, and the same units are also free at the city's annual electronics and appliance event. $10 per refrigerator, freezer, dehumidifier or air conditioner on the bulk metal with Freon line, plus a hauling fee for each haul of up to two cubic yards; the same units are accepted at no charge at the annual city electronics event. City of Troy residential property with a bulk appointment booked through the Public Works dispatcher, or a household registered for the annual city electronics recycling event.
The highest first-item price applies once. Every remaining item uses its additional-item price. Loading, transportation and disposal are included. Applicable sales tax is shown before payment.
Selected customer reviews. Counts checked September 2026.
The local disposal guide
Will the city take it?
Troy runs its own sanitation crews for garbage, recycling and bulk trash, and nothing bulky leaves the curb without an appointment and a fee. A request goes to the Public Works dispatcher before anything is set out, and the bill combines a hauling charge for each haul of up to two cubic yards with a published price for each item. The city prices a couch, a mattress, white goods, a cooling appliance and a television separately. Household hazardous waste and electronics are handled outside the weekly route, and the city also runs a free bulk drop-off at the Alamo on published days for residents who would rather drive the load themselves.
Furniture is collected by appointment on the city bulk route, and a couch, a dining table or a single chair each carry their own published price.
City cost & eligibility
$15 per large furniture item such as a couch or dining table, with a single chair or end table charged at the lower small furniture rate and a hauling fee for each haul of up to two cubic yards. Owner-occupied or renter-occupied City of Troy residential property with an appointment booked through the Public Works dispatcher. Commercial rental properties, tax exempt properties and not-for-profit agencies cannot use the city bulk service.
When & how
Call the Public Works dispatcher at 518-270-4579 or file the online request, which requires a phone number, and wait for a confirmed date before putting anything out. Items may not be placed at the curb before 6 p.m. the night before the confirmed pickup.
Get it ready
Keep the pile to household items and count the pieces before the call, because the bill prices each item and adds a hauling charge for every haul of up to two cubic yards. A washer and dryer placed side by side count as one haul. An unscheduled pile at the curb brings a removal charge and a littering penalty.
A mattress or box spring is collected on the city bulk route by appointment and is priced as its own line on the city schedule.
City cost & eligibility
$10 per mattress or box spring, plus a hauling fee for each haul of up to two cubic yards. City of Troy residential property with a bulk appointment booked through the Public Works dispatcher. Commercial rental, tax exempt and not-for-profit properties are not eligible.
When & how
Book the pickup with the dispatcher at 518-270-4579 and set the mattress out only after 6 p.m. the night before the confirmed date.
Get it ready
Count the box spring separately when you call, because each piece is priced. Keep the mattress out of the weekly garbage container, which only takes bagged household waste, and do not set it out before the appointment is confirmed.
Stoves, washers, dryers, water tanks and lawn mowers go out on the city bulk route as white goods, while scrap metal and bicycles are collected at no charge.
City cost & eligibility
$4 per white goods item such as a stove, washer, dryer, water tank or lawn mower, with scrap metal and bicycles collected at no charge and a hauling fee for each haul of up to two cubic yards. City of Troy residential property with a bulk appointment booked through the Public Works dispatcher. Commercial rental, tax exempt and not-for-profit properties are not eligible.
When & how
Call the dispatcher at 518-270-4579 and confirm the appliance count, because two appliances side by side fit inside one haul while a larger pile is billed as more than one.
Get it ready
Empty the unit, take out any fuel and oil from a mower, and keep the appliance out of the weekly garbage container. Drain and remove fuel from a gasoline mower before the crew arrives, and keep refrigerant appliances separate so they are priced on the right line.
Cooling appliances are priced on their own line as bulk metal with Freon, and the same units are also free at the city's annual electronics and appliance event.
City cost & eligibility
$10 per refrigerator, freezer, dehumidifier or air conditioner on the bulk metal with Freon line, plus a hauling fee for each haul of up to two cubic yards; the same units are accepted at no charge at the annual city electronics event. City of Troy residential property with a bulk appointment booked through the Public Works dispatcher, or a household registered for the annual city electronics recycling event.
When & how
Book the bulk pickup with the dispatcher at 518-270-4579, or wait for the annual electronics event, which runs once a year with registration required and a date the city has not yet posted.
Get it ready
Empty and defrost the unit and secure the doors. The city prices a refrigerator, freezer, dehumidifier or air conditioner on the Freon line, so describe the unit when you call rather than letting it be billed as ordinary white goods.
New York State forbids putting electronic waste in the garbage. The city runs one free registered electronics collection a year, and the bulk page both names televisions as a bulk item and warns that electronics are not accepted there.
City cost & eligibility
From $5 per electronic item other than a television at a scheduled bulk pickup, with flat screen, tube and broken televisions priced higher and the annual city electronics event free for televisions, computers, consoles, cords and appliances with registration. City of Troy resident scheduling a bulk pickup with the Public Works dispatcher, or a Troy household registered for the annual electronics recycling event. Advance registration is required for the event.
When & how
The annual electronics recycling event usually falls in the fall, registration is required and the city had not posted the next date at the checked date. A bulk appointment is available sooner through the dispatcher at 518-270-4579, so confirm which route the city will accept for a screen before booking.
Get it ready
Wipe personal data before handover and keep electronics out of the garbage, because New York State makes it illegal to put electronic waste in the trash. The bulk page states that electronics are not accepted at the curb while the same page and the pricing sheet list and price televisions, so confirm a television with the dispatcher rather than assuming either answer.
The city does not run a construction collection and says construction material at the curb is illegal disposal, yet the printed pricing sheet prices up to two small bags of construction debris. Anything larger needs a private container or hauler.
City cost & eligibility
$4 per 30 gallon bag of construction debris up to 55 pounds, with a maximum of two bags per pickup and a hauling fee for each haul of up to two cubic yards. City of Troy residential property with a bulk appointment booked through the Public Works dispatcher. Larger construction and demolition loads are refused by the city.
When & how
Confirm the small-bag allowance with the dispatcher at 518-270-4579 before setting anything out, and order a private dumpster or a private hauler well before the work starts for anything beyond that allowance.
Get it ready
Keep dirt, rocks, bricks, cinder blocks, sand and concrete out of every collection, because the city lists each one as refused. Anything the contractor removes from a renovation is the contractor's material to haul, and the city treats construction or demolition material left at the curb as illegal disposal with a penalty.
Exercise equipment does not have its own line on the city schedule, so a treadmill or weight machine has to be confirmed with the dispatcher before it is booked.
City cost & eligibility
The city's pricing sheet lists furniture, appliances, electronics and white goods by name but not exercise equipment, so the item has to be confirmed with the Public Works dispatcher at 518-270-4579 before a pickup is booked. Ask which line the machine will be billed on and whether a hauling fee will be added for the haul.
When & how
Call the dispatcher, describe the machine and its weight, and wait for a confirmed date before putting it out after 6 p.m. the night before the appointment.
Get it ready
Take the machine down only as far as is safe, remove loose weights and accessories, and describe any motor or electronic console when you call because those parts may be priced on the electronics line instead. Keep the machine out of the weekly garbage container.
Nothing bulky goes out without a confirmed appointment
Every bulk item has to be scheduled with the Public Works dispatcher at 518-270-4579 or through the city's online request form, which requires a phone number. If a pile appears at the curb or in the alley without a request, the property owner receives a removal charge and a penalty under the city littering code.
Set out the night before the confirmed date, not earlier
Items may not be placed at the curb until after 6 p.m. the night before the confirmed pickup date, and household garbage follows a similar window, out after 7 p.m. the night before or before 6 a.m. on the collection day. Garbage has to be in the city-provided water-tight container rather than in a bag, and recyclables go out in the city blue container in the same window.
The bill charges each individual item on the published pricing sheet and adds a hauling fee for every haul removed, where one haul is up to two cubic yards no matter the dimensions. Two appliances side by side count as one haul, so grouping the pieces keeps the hauling part of the bill down. Bills go to the property owner and are due 30 days from the bill date, and billing questions go to the Office of General Services at 518-279-7141.
Keep hazardous waste, dirt and project material off the curb
Household hazardous waste, batteries, used oil and filters, industrial waste, medical waste, sludge and fuel ashes are refused on the bulk route. Dirt, rocks, bricks, cinder blocks, sand and concrete are refused as well, and construction or demolition material set out for pickup is treated as illegal disposal. Paint can go to a household hazardous waste event or to a PaintCare retail location, and a screen belongs with the electronics programme rather than in the garbage.
Use a permitted, accessible outdoor spot. Arrange the move out of your home, keep shared access clear and follow your confirmation’s readiness instructions. Check with your building about access or staging limits before booking.
City of Troy Department of Public Works Sanitation Bureau
City bulk trash pickup by appointment
An owner-occupied or rented Troy residence with a couch, a mattress, an appliance, a television or another oversized household item.
Cost & conditions
$25 for hauling fee for each haul of up to two cubic yards, charged on top of the published price for each individual item. Owner-occupied and renter-occupied City of Troy residential properties only. Commercial rental properties, tax exempt properties and not-for-profit agencies must arrange their own private contractor.
Arrange it
Call the Public Works dispatcher at 518-270-4579 or file the online request and wait for the confirmed pickup date, then set the items out after 6 p.m. the night before.
Appointment only, each item is billed and each haul up to two cubic yards adds a hauling fee. Hazardous waste, electronics and construction material are refused, the city does not take dirt, bricks, cinder blocks, sand or concrete, and an unscheduled pile brings a removal charge plus a littering penalty.
City of Troy Department of Public Works Sanitation Bureau
Free bulk trash drop-off at the Alamo
A Troy household that would rather drive its bulky items to a city site than wait for an appointment.
Cost & conditions
No charge. City of Troy residents only, with proof of residency required at the gate on published drop-off days.
Arrange it
Watch the city's Alamo page for the next posted drop-off day, then drive the load to the Troy Resource Management Facility at 3000 Main Street. Past editions of the event ran from 9 a.m. to 1 p.m. and were weather dependent, and the city had not posted the next date at the checked date, so call the dispatcher at 518-270-4579 to confirm before loading.
Published days only, and the site refuses hazardous waste, electronics and construction materials. Trailer loads are not allowed, and the programme is open to City of Troy residents only.
City of Troy Department of Public Works Sanitation Bureau
Annual city electronics recycling event
A Troy household with televisions, computers, consoles, cords, small appliances or a cooling appliance to recycle.
Cost & conditions
No charge. Free for Troy households that register in advance for the city's annual electronics recycling event. Registration is required and a time slot is sent before the event.
Arrange it
Register through the city's electronics page when the next date is posted, then attend the event at the published location. The event is usually held once a year, typically in the fall, and the next date was listed as to be announced at the checked date.
One event a year, registration required, and the city had not posted the date at the checked date. Tires are handled at the same event for a published fee rather than free, and household hazardous waste is a separate programme run with Rensselaer County and the Town of Bethlehem.
Bulk household items on the city's published free drop-off days, described by the city as oversized items such as furniture, appliances, carpets and mattresses.
City of Troy residents only, with proof of residency required. Hazardous waste, electronics and construction materials are refused, trailer loads are not allowed, and the site only accepts material on a published drop-off day rather than during general business hours.
Published drop-off days only. Past editions ran from 9 a.m. to 1 p.m. and were weather dependent, and the city had not posted the next date at the checked date, so confirm with the Public Works dispatcher at 518-270-4579 before loading.
No charge. Free for City of Troy residents on a published drop-off day, with proof of residency required to take part.
Prices, timing and the details that matter at your address.
How much does pickup cost?+
Choose your items to see the exact price. A standard sofa is $79 first and $29 additional. The highest first-item price applies once; every remaining item uses its additional-item price. Loading, transportation and disposal are included. Review any applicable sales tax and the final total before payment.
Can I book a pickup for today?+
Book by 2pm at your pickup address for same-day pickup, where available. Choose from the dates shown at checkout. Your booking is for a pickup day, and we text you when your hauler is on the way.
Do my items need to be outside when I book?+
You can book while your items are still inside. Arrange any indoor carrying and have everything outside and accessible according to your confirmation. We load and haul it away from there. Contact us before booking if your property has restricted access.
Will Troy pick up a couch by appointment?+
Yes. Furniture is one of the oversized items the city collects on its bulk route, but a pickup has to be scheduled with the Public Works dispatcher at 518-270-4579 before anything is set out. The bill prices the couch as a large furniture item and adds a hauling fee for each haul of up to two cubic yards.Official guidance
How are mattresses collected in Troy?+
A mattress or box spring goes out on the city bulk route by appointment. Call the Public Works dispatcher at 518-270-4579, wait for the confirmed date and put the piece out no earlier than 6 p.m. the night before. Each piece is priced on the city schedule and a hauling fee applies to every haul of up to two cubic yards.Official guidance
Can Troy take a refrigerator or air conditioner?+
Yes, on two routes. The city prices a refrigerator, freezer, dehumidifier or air conditioner on the bulk metal with Freon line when it is collected by appointment with the Public Works dispatcher, and the same units are accepted at no charge at the city's annual electronics recycling event, which requires registration. A hauling fee applies to the bulk pickup.Official guidance
Where do old televisions and electronics go in Troy?+
Not in the garbage, because New York State makes electronic waste illegal to throw away. The city runs a free electronics recycling event once a year with registration required, and the bulk route priced televisions and other electronic items separately when this guide was written. Because the bulk page also states that electronics are not accepted at the curb, confirm a screen with the Public Works dispatcher at 518-270-4579 before you book or set it out.Official guidance
Who collects trash and recycling in Troy?+
The Sanitation division of the city Department of Public Works does. It collects garbage and recyclables weekly from about 17,000 residential households and roughly 3,000 business properties, and it also runs the bulk trash, yard waste and recycling programmes. Collection day is set by address, so use the city route maps or call the Public Works dispatcher at 518-270-4579.Official guidance
How does bulk trash pickup work in Troy?+
A bulk pickup has to be scheduled in advance with the Public Works dispatcher at 518-270-4579 or through the city's online request, and nothing may be set out until after 6 p.m. the night before the confirmed date. Furniture, appliances, carpets, televisions and mattresses are the oversized items the city names. Each item is billed on the published pricing sheet and a hauling fee is added for every haul of up to two cubic yards.Official guidance
