Figuring out what the city takes. Waiting for pickup day. Calling around for quotes. It’s a lot to sort out for something you’re ready to be done with.
Standard sofa$79First item example Before applicable tax
Your exact price. Upfront.
Find your items in the catalog and see your exact price online. Book without phone calls or an in-person estimate.
Gone as soon as today.
Choose your pickup day. Book by 2pm local time for same-day pickup, where available.
In the loop until it’s gone.
Get a booking confirmation, a text before arrival and pickup photos when it’s done. Follow along on your pickup page.
Made for your place
Your place. One easy pickup plan.
A house, a condo or an apartment. Choose an accessible outdoor spot that works for your property. You arrange the move outside; we take it from there.
1
Book before you bring it out.
Your items can still be inside when you book. Follow the readiness instructions in your confirmation.
2
Choose a clear outdoor spot.
You arrange any carrying out of your home or down interior stairs. Keep entrances, sidewalks and shared access clear. We handle loading and haul-away from outside.
3
Show us where to find it.
Add a photo and clear location notes. Contact us before booking if a gate, building rule or restricted access window needs an arrangement.
At a house: outside, accessible and easy to identify.At an apartment: an approved outdoor spot with shared access clear.
Access needs an arrangement?
Check any building or shared-area rules. Contact us before booking if access is limited to particular hours.
City collection Furniture is named as bulky material and goes out with the weekly collection. No charge. Furniture counts within the three item weekly bulky allowance included in the annual solid waste fee, with no separate charge published.
City collection Mattresses are named as bulky material and go out on the weekly route. No charge. A mattress counts within the three item weekly bulky allowance covered by the annual solid waste fee, with no separate bedding charge published.
City collection Appliances are not named as bulky items, so a unit has to be confirmed before it goes out. No Roanoke page names appliances among the bulky examples, and heavy metal is on the restricted list, so call solid waste customer service on 540-853-2000 option 1 and confirm how a refrigerator, freezer, washer or stove should be handled and whether it counts as one of the three weekly bulky items.
City collection City crews collect bagged trash once a week from the city-owned blue cart, with recycling every other week on the same day. $109.2 for the published annual solid waste fee for a single-family house, billed twice a year as a separate charge on the real estate tax bill. Single-family houses inside the city. The same page publishes 218 dollars and 40 cents a year for a property with more than one home, 163 dollars and 20 cents for a business or institution and 144 dollars for a city-owned property, and homeowners who qualify for the elderly or disabled tax freeze may pay 60 dollars a year.
The highest first-item price applies once. Every remaining item uses its additional-item price. Loading, transportation and disposal are included. Applicable sales tax is shown before payment.
Selected customer reviews. Counts checked September 2026.
The local disposal guide
Will the city take it?
Roanoke collects with its own crews and city-owned blue carts, once a week, and bills the service through a solid waste fee that appears on the real estate tax bill twice a year. The cart rules are strict: everything goes inside Big Blue, the can sits within five feet of the street, and loose or bagged trash beside it is left behind. Bulk and brush ride the same weekly route with published limits instead of an appointment, so a couch or a mattress goes out with up to three bulky items a week and branches form a pile no larger than six feet by six feet by six feet with limbs under three inches. What the route will not take is either restricted outright, including construction material, concrete, dirt, lumber and stumps, or routed to the Roanoke Valley Resource Authority, whose permanent household hazardous waste facility at Tinker Creek takes paint, batteries, antifreeze and motor oil from city residents and holds monthly collection events for the rest.
City crews collect bagged trash once a week from the city-owned blue cart, with recycling every other week on the same day.
City cost & eligibility
$109.2 for the published annual solid waste fee for a single-family house, billed twice a year as a separate charge on the real estate tax bill. Single-family houses inside the city. The same page publishes 218 dollars and 40 cents a year for a property with more than one home, 163 dollars and 20 cents for a business or institution and 144 dollars for a city-owned property, and homeowners who qualify for the elderly or disabled tax freeze may pay 60 dollars a year.
When & how
Once a week on the district collection day, with northwest on Monday, northeast on Tuesday, southeast on Wednesday and southwest on Thursday. Recycling runs every other week on the same day.
Get it ready
Put everything inside the blue cart because loose or bagged trash outside it is not collected, move the cart within five feet of the street, place it after 7 p.m. the night before and before 7 a.m. on collection day, and bring it back behind the house by 7 a.m. the following day. Keep carts and bins clear of cars, mailboxes, poles and trees, and where an address has alley collection put the can and bin in the alley while bulk and brush still go to the curb.
Up to three bulky items go to the curb each week on the regular route, with no appointment needed.
City cost & eligibility
No charge. Bulky collection is part of the weekly service covered by the annual solid waste fee, with no separate bulky charge published and a limit of three items a week.
When & how
On the regular weekly collection day with the trash carts, with no appointment needed.
Get it ready
Place bulky items at the curb in front of the residence and keep to three items a week. Bagged or boxed trash is not accepted as bulk, except during the bagged leaf season from November to December when biodegradable paper leaf bags are collected, and restricted material such as construction debris, concrete, dirt, lumber, tires or hazardous waste still has to go elsewhere.
Furniture is named as bulky material and goes out with the weekly collection.
City cost & eligibility
No charge. Furniture counts within the three item weekly bulky allowance included in the annual solid waste fee, with no separate charge published.
When & how
At the curb in front of the residence on the regular collection day, using one of the three weekly bulky items.
Get it ready
Keep the piece whole and liftable, keep it clear of cars, mailboxes, poles and trees, and remember that swing sets are on the restricted list so a play set has to be handled differently from ordinary furniture.
Mattresses are named as bulky material and go out on the weekly route.
City cost & eligibility
No charge. A mattress counts within the three item weekly bulky allowance covered by the annual solid waste fee, with no separate bedding charge published.
When & how
At the curb in front of the residence on the regular collection day, as one of the three weekly bulky items.
Get it ready
Keep the mattress dry and whole, count a box spring as a second item against the weekly limit, and keep it clear of cars, mailboxes, poles and trees.
Appliances are not named as bulky items, so a unit has to be confirmed before it goes out.
City cost & eligibility
No Roanoke page names appliances among the bulky examples, and heavy metal is on the restricted list, so call solid waste customer service on 540-853-2000 option 1 and confirm how a refrigerator, freezer, washer or stove should be handled and whether it counts as one of the three weekly bulky items.
When & how
Confirm the unit first, then set it out with the bulky items on the regular collection day if customer service agrees.
Get it ready
Empty the unit, remove the doors from a refrigerator or freezer so a child cannot be trapped, and ask about the refrigerant step when the pickup is confirmed, because no page publishes one and heavy metal is restricted at the curb.
Electronics go to retail and manufacturer programmes the city lists, while local city options are still being developed.
City cost & eligibility
No charge. Dell ReConnect with Goodwill Industries recycles used electronics of any brand in any condition free at participating Goodwill locations, and Best Buy stores accept most electronics at customer service counters with in-store kiosks for rechargeable batteries, wires, cords, cables and plastic bags. The city states it is still developing its own local e-cycling options.
When & how
Use one of the retail or manufacturer programmes during their own opening hours, since the city route is still being developed.
Get it ready
Remove personal information before recycling or donating a device, which the city flags as important, and take rechargeable batteries to a participating retailer rather than placing them in the cart.
Construction material is restricted at the curb and stays with the contractor who generated it.
City cost & eligibility
Construction materials, brick, concrete, dirt, lumber, sheet rock, fencing, stumps, trees, rock and topsoil are all on the city restricted list and none of them may go in the cart or the bulky pile, and no city construction collection or rate is published. A project load goes to a private hauler or the contractor doing the work.
When & how
Arrange the haul before the project starts, because construction material is refused in the weekly collection and in the brush pile.
Get it ready
Keep construction material out of the blue cart, out of the bulky pile and out of the brush pile, since the brush rules refuse construction materials, fencing, treated lumber and ties, and separate clean material so a hauler can price the load.
Exercise machines are not named, so the piece is confirmed with solid waste customer service.
City cost & eligibility
No Roanoke page names an exercise machine and no price covers one, so call 540-853-2000 option 1 and confirm whether the machine counts as one of the three weekly bulky items before it goes to the curb.
When & how
Confirm the machine first, then set it out with the bulky items on the regular collection day if it is accepted.
Get it ready
Break the machine down as far as it comes apart and take off the loose weights and console, keeping the parts together as one cohesive bulky item within the weekly limit.
Brush goes out as a curbside pile with published limits, and leaf bags are taken during the fall season.
City cost & eligibility
No charge. Brush and leaf collection are part of the weekly service covered by the annual solid waste fee, with no separate brush charge published and the size and volume limits stated on the bulk page.
When & how
On the regular collection day, with the leaf bag season covering November and December.
Get it ready
Put brush that can be lifted with two hands into the trash can and place larger branches and shrubbery in a pile at the curb, never in an alley, with about one pickup truck load a week, a maximum pile of six feet by six feet by six feet and limbs under three inches in diameter. Brush cut by a contractor, tree company or utility company, railroad ties, landscaping ties, treated lumber, fencing, construction material, mixed trash, oversized piles and stumps are all refused, and during the bagged leaf season only biodegradable paper bags are collected.
Paint, batteries, antifreeze and motor oil go to the authority's permanent household hazardous waste facility at Tinker Creek.
City cost & eligibility
No charge. The Roanoke Valley Resource Authority runs the permanent household hazardous waste facility for Roanoke City and County, Vinton and Salem residents and no fee is published for residential material, with per visit limits of five gallons each on latex paint, antifreeze and motor oil and no commercial material accepted.
When & how
Drop off at 1020 Hollins Road NE on Saturday from 8 a.m. to 1 p.m. or on a weekday, where the city publishes 7:30 a.m. to 5 p.m. on one page and 8 a.m. to 4:30 p.m. on another, so confirm the weekday window on 540-857-5050. A monthly collection event on the third Saturday needs pre-registration.
Get it ready
Keep batteries, paint and motor oil out of the regular trash entirely, because the city states they are hazardous for landfills and unsafe for collection crews. Latex paint is limited to five gallons per visit and used antifreeze and motor oil to the same limit each. Asbestos, infectious or biohazard waste, explosives and ammunition, most gas cylinders other than standard barbecue tanks, radioactive material, prescription drugs and smoke detectors are refused, prescription medicines go to permanent drop boxes at police stations, clinics or pharmacies and must not be flushed, and sharps go into a rigid bottle with the lid taped and the word sharps written on two sides before going into household trash.
Everything goes inside the city-owned blue cart, which has to sit within five feet of the street, go out after 7 p.m. the night before and before 7 a.m. on collection day, and come back behind the house by 7 a.m. the next day. Loose or bagged trash beside the cart is not collected, and the cart, bin, bulk and brush all stay clear of cars, mailboxes, poles and trees. Where an address has alley collection the cart and bin go in the alley but the bulk and brush piles still go to the curb.
Up to three bulky items go at the curb in front of the residence each week, with furniture and mattresses as the city's own examples, and bagged or boxed trash does not count as bulky outside the November to December leaf bag season. Brush that cannot be lifted into the cart forms a curbside pile, never in an alley, roughly one pickup truck load a week, no larger than six feet by six feet by six feet, with limbs under three inches in diameter.
Acids, car parts, construction materials, explosives, heavy metal, manure, rock, swing sets, asphalt, caustics, dead animals, fencing, hazardous materials, large glass, sheet rock, topsoil, brick, concrete, dirt, grease, lumber, poisons, stumps and trees are all on the city restricted list. The brush rules add railroad ties, landscaping ties, treated lumber and brush cut by a contractor, tree company or utility company to the list of material that has to be handled another way.
Batteries, paint and motor oil cannot go in the trash because they are hazardous in landfills and unsafe for collection crews. The authority's permanent facility at 1020 Hollins Road NE takes aerosol paint cans, latex paint up to five gallons per visit, lead acid auto batteries, used antifreeze and used motor oil each up to five gallons per visit. It is open Saturday from 8 a.m. to 1 p.m. and on weekdays, where the city publishes 7:30 a.m. to 5 p.m. on one page and 8 a.m. to 4:30 p.m. on another, so confirm the weekday window on 540-857-5050. It serves city and county residents, Vinton and Salem.
Sharps such as needles, syringes and lancets go into a rigid bottle with the lid taped shut and the word sharps written on two sides, and that container goes in household trash rather than recycling. Prescription drugs go to permanent drop boxes at local police stations, clinics or pharmacies and must never be flushed.
Use a permitted, accessible outdoor spot. Arrange the move out of your home, keep shared access clear and follow your confirmation’s readiness instructions. Check with your building about access or staging limits before booking.
A city household with hazardous material beyond the paint, batteries, antifreeze and oil the permanent facility takes.
Cost & conditions
The authority publishes the monthly events and the pre-registration requirement rather than a price, so confirm what the event accepts and any charge on 540-857-5050 before registering.
Arrange it
Pre-register through the authority's calendar for the event on the third Saturday of the month, then bring the material to the collection site.
The permanent facility takes only the short accepted list, the events run once a month with pre-registration, and asbestos, infectious waste, explosives, most gas cylinders, radioactive material, prescription drugs and smoke detectors are refused at either route.
A household with computers, televisions or other electronics and no city collection option yet.
Cost & conditions
No charge. Dell ReConnect with Goodwill recycles used electronics of any brand in any condition free at participating Goodwill locations, and Best Buy counter and kiosk programmes are the other route the city lists for electronics, batteries, cords and cables.
Arrange it
Take the device to a participating Goodwill or Best Buy location during its opening hours, after removing personal information.
The city says it is still developing its own local e-cycling options, so these retail and manufacturer programmes are the published route rather than a municipal facility.
City of Roanoke Solid Waste Management with the Roanoke Valley Resource Authority
Elderly or disabled solid waste fee discount
A Roanoke homeowner who qualifies for the elderly or disabled real estate tax freeze.
Cost & conditions
$60 for the reduced annual solid waste fee available to homeowners who qualify for the elderly or disabled tax freeze. Primary residence in the city, age 65 or over or permanently disabled, household income under 42 thousand dollars with some income excluded, and net worth under 160 thousand dollars not counting the home.
Arrange it
Apply through the Office of the Commissioner of the Revenue between April 1 and June 30, or call 540-853-2523 with questions.
The discount is tied to the tax freeze qualification and the annual application window, and the city does not reduce or refund the fee for weeks when the weekly service is not used.
Permanent household hazardous waste facility for the valley
Tinker Creek Transfer Station household hazardous waste facility
1020 Hollins Road NE, Roanoke, VA
Aerosol paint cans, latex paint up to five gallons per visit, lead acid auto batteries, used antifreeze and used motor oil each up to five gallons per visit, with more material taken at the monthly collection events.
Open to residents of Roanoke City and County, Vinton and Salem, with no commercial material accepted. Asbestos, infectious or biohazard waste, explosives and ammunition, most gas cylinders other than standard barbecue tanks, radioactive material, prescription drugs and smoke detectors are refused, and sharps belong in a labeled rigid container in household trash rather than at the facility.
Saturday from 8 a.m. to 1 p.m. and weekdays from 7:30 a.m. to 5 p.m. on the city hazardous waste page or 8 a.m. to 4:30 p.m. on the city household hazardous waste page, with the weekday window confirmed on 540-857-5050.
No charge. No fee is published for residential material at the authority facility, with the per visit limits on paint, antifreeze and motor oil and the commercial exclusion as the published conditions.
Roanoke Valley Resource Authority monthly collection event
Location published by the Roanoke Valley Resource Authority for each event
Hazardous material beyond the permanent facility list, which the authority collects at its monthly events.
Pre-registration is required for the event on the third Saturday of each month, and the same refusal list applies for asbestos, infectious waste, explosives, most gas cylinders, radioactive material, prescription drugs and smoke detectors.
The third Saturday of each month, with the schedule and registration on the authority's calendar and questions on 540-857-5050.
The authority publishes the monthly event and the registration requirement rather than a price, so confirm any charge when the appointment is booked.
Prices, timing and the details that matter at your address.
How much does pickup cost?+
Choose your items to see the exact price. A standard sofa is $79 first and $29 additional. The highest first-item price applies once; every remaining item uses its additional-item price. Loading, transportation and disposal are included. Review any applicable sales tax and the final total before payment.
Can I book a pickup for today?+
Book by 2pm at your pickup address for same-day pickup, where available. Choose from the dates shown at checkout. Your booking is for a pickup day, and we text you when your hauler is on the way.
Do my items need to be outside when I book?+
You can book while your items are still inside. Arrange any indoor carrying and have everything outside and accessible according to your confirmation. We load and haul it away from there. Contact us before booking if your property has restricted access.
How many bulky items can go out each week?+
Up to three bulky items a week, placed at the curb in front of the residence on the regular collection day. Bagged or boxed trash does not count as a bulky item outside the November to December leaf season.Official guidance
What counts as a bulky item?+
Anything that does not fit in the 96-gallon cart, which the city illustrates with furniture or mattresses. Restricted material such as construction debris, concrete, dirt, lumber, swing sets, tires or hazardous waste cannot be put out as bulk.Official guidance
Will the city take a mattress?+
Yes. Mattresses are named alongside furniture as the kind of item that does not fit in the cart, so they go out as bulky items on the weekly collection day.Official guidance
Does a box spring count separately?+
Each piece is its own bulky item against the three item weekly limit, so a mattress and box spring together use two of the three allowed that week.Official guidance
Can an appliance go out as bulk?+
The bulky definition covers anything that will not fit in the cart and gives furniture and mattresses as the examples, while heavy metal is restricted, so an appliance has to be confirmed with customer service before it is set out.Official guidance
What about a refrigerator or freezer?+
Ask when the item is confirmed. No city page publishes a refrigerant step, and the doors should come off before the unit is left anywhere a child could reach it.Official guidance
Where do old computers and televisions go?+
The city points residents to Best Buy service counters and kiosks, the Dell ReConnect programme with Goodwill that takes any brand in any condition free, and manufacturer take back programmes, while noting that Roanoke is still developing more local e-cycling options.Official guidance
What should be done before recycling a computer?+
Remove all personal information first. The city warns that usernames, passwords, card and bank details, confidential emails, tax returns, medical records and resumes are commonly stored on the device.Official guidance
Who collects the trash in Roanoke?+
The city's own solid waste crews collect trash, recycling, bulk, brush and leaves using city-owned blue carts, and the service is funded by an annual solid waste fee on the real estate tax bill rather than a monthly subscription.Official guidance
Which day is my collection?+
The city publishes district days: northwest on Mondays, northeast on Tuesdays, southeast on Wednesdays and southwest on Thursdays. Recycling is collected every other week on the same day as trash.Official guidance
How is the solid waste service paid for?+
Through an annual fee billed twice a year as a separate charge on the real estate tax bill in the fall and spring: 109 dollars and 20 cents for a single-family house, with higher published rates for multi-home properties and businesses and a 60 dollar discounted rate for homeowners who qualify for the elderly or disabled tax freeze.Official guidance
Are there refunds or penalties?+
The fee is not reduced or refunded for weeks when the weekly service is not used, though the city returns if it misses a scheduled pickup by mistake. A late payment carries a ten percent penalty plus ten percent yearly interest.Official guidance
Who do I call with a question?+
Solid waste customer service on 540-853-2000 option 1 on weekdays from 8 a.m. to 5 p.m. or by email at SWMcustomerservice@roanokeva.gov, and the Roanoke Valley Resource Authority on 540-857-5050 for hazardous waste questions and registration.Official guidance
