Figuring out what the city takes. Waiting for pickup day. Calling around for quotes. It’s a lot to sort out for something you’re ready to be done with.
Standard sofa$79First item example Before applicable tax
Your exact price. Upfront.
Find your items in the catalog and see your exact price online. Book without phone calls or an in-person estimate.
Gone as soon as today.
Choose your pickup day. Book by 2pm local time for same-day pickup, where available.
In the loop until it’s gone.
Get a booking confirmation, a text before arrival and pickup photos when it’s done. Follow along on your pickup page.
Made for your place
Your place. One easy pickup plan.
A house, a condo or an apartment. Choose an accessible outdoor spot that works for your property. You arrange the move outside; we take it from there.
1
Book before you bring it out.
Your items can still be inside when you book. Follow the readiness instructions in your confirmation.
2
Choose a clear outdoor spot.
You arrange any carrying out of your home or down interior stairs. Keep entrances, sidewalks and shared access clear. We handle loading and haul-away from outside.
3
Show us where to find it.
Add a photo and clear location notes. Contact us before booking if a gate, building rule or restricted access window needs an arrangement.
At a house: outside, accessible and easy to identify.At an apartment: an approved outdoor spot with shared access clear.
Access needs an arrangement?
Check any building or shared-area rules. Contact us before booking if access is limited to particular hours.
City collection Furniture is named in the bulk item list and the city states that furniture is included in the normal collection, inside the two bulk items a week allowance. No charge. Naperville residential customers on the Groot contract, with furniture collected inside the two bulk items a week at no additional cost.
City collection Mattresses are not named on any city page, so the item has to be confirmed with Groot against the bulk item definition. Naperville publishes no mattress entry and no mattress price. Its bulk route covers items that do not fit a container and can be lifted by one driver without assistance, two items a week at no additional cost, so call Groot on (630) 892-9294 and confirm whether the mattress counts as one of those items before it goes out.
City collection Groot collects one appliance a week at no additional charge, naming freezers, air conditioners, washers, dryers, dishwashers, hot water tanks and dehumidifiers. No charge. Naperville residential customers on the Groot contract, with one appliance a week collected at no additional charge and appliances also named as included in the normal collection.
City collection Groot collects two bulk items a week at no additional cost, covering barrels, crates, furniture and similar items that do not fit a container and can be lifted by one driver. No charge. Naperville residential customers on the Groot contract, with two bulk items a week collected at no additional cost as part of the 15.70 dollar monthly refuse and recycling service.
The highest first-item price applies once. Every remaining item uses its additional-item price. Loading, transportation and disposal are included. Applicable sales tax is shown before payment.
Selected customer reviews. Counts checked September 2026.
The local disposal guide
Will the city take it?
Naperville contracts residential garbage and recycling to Groot Industries on the city utility bill, and the programme takes more than a cart: furniture and appliances are included in the normal collection, Groot collects two bulk items a week at no additional cost and one appliance a week at no additional charge, and limited quantities of remodelling material go out weekly inside published container, bundle, weight and length limits. Landfill-banned material such as tires, car batteries, televisions and electronic waste is excluded from the normal route and goes to the city's Environmental Collection Campus on 156 Fort Hill Drive, where the DuPage County electronics collection runs on weekdays with per-unit fees for screens and the household hazardous waste facility opens at the weekend for any Illinois resident free of charge.
Groot collects two bulk items a week at no additional cost, covering barrels, crates, furniture and similar items that do not fit a container and can be lifted by one driver.
City cost & eligibility
No charge. Naperville residential customers on the Groot contract, with two bulk items a week collected at no additional cost as part of the 15.70 dollar monthly refuse and recycling service.
When & how
Report the items to Groot on (630) 892-9294 from 8 a.m. to 5 p.m. before the collection day, put everything at the curb by 6 a.m., and remove empty containers by 7 p.m. Collections shift one day later for the rest of the week when they fall on a listed holiday.
Get it ready
Keep the load inside what one driver can lift without assistance, and keep appliances, tires, car batteries, televisions and electronic waste out of the bulk pile because those are excluded from direct landfill disposal: appliances have their own weekly collection and the other items go to the Environmental Collection Campus.
Furniture is named in the bulk item list and the city states that furniture is included in the normal collection, inside the two bulk items a week allowance.
City cost & eligibility
No charge. Naperville residential customers on the Groot contract, with furniture collected inside the two bulk items a week at no additional cost.
When & how
Tell Groot about the furniture before the collection day on (630) 892-9294 and put it at the curb by 6 a.m.
Get it ready
Keep the piece liftable by one driver without assistance and keep it clear of the cart, the mailbox and any obstruction, because the city asks for containers and items to sit at the curb rather than in the street.
Mattresses are not named on any city page, so the item has to be confirmed with Groot against the bulk item definition.
City cost & eligibility
Naperville publishes no mattress entry and no mattress price. Its bulk route covers items that do not fit a container and can be lifted by one driver without assistance, two items a week at no additional cost, so call Groot on (630) 892-9294 and confirm whether the mattress counts as one of those items before it goes out.
When & how
Confirm the item with Groot before the collection day, then put the mattress at the curb by 6 a.m. if it is accepted as a bulk item.
Get it ready
Keep the mattress dry and out of the carts, and keep it away from the construction pile and the recycling cart, which takes only the listed recyclable materials.
Groot collects one appliance a week at no additional charge, naming freezers, air conditioners, washers, dryers, dishwashers, hot water tanks and dehumidifiers.
City cost & eligibility
No charge. Naperville residential customers on the Groot contract, with one appliance a week collected at no additional charge and appliances also named as included in the normal collection.
When & how
Report the appliance to Groot on (630) 892-9294 before the scheduled collection day and put it at the curb by 6 a.m.
Get it ready
Empty the unit and secure or remove the doors, keep the appliance out of the bulk pile because appliances are excluded from that route, and keep tires, car batteries and liquid waste out of the same load since those are banned from landfill disposal.
Electronics go to the city's Environmental Collection Campus on weekdays, with per-unit fees for televisions, CRTs, flat screens and monitors and no fee for the other accepted devices.
City cost & eligibility
From $25 per television, CRT, flat screen or monitor under 21 inches at the city electronics collection, with units 21 inches and over charged 35 dollars each. Residents using the Environmental Collection Campus electronics collection at 156 Fort Hill Drive on weekdays, paid online in advance, by exact cash on site or by card swipe, with no cheques accepted.
When & how
Take the device to the Environmental Collection Campus at 156 Fort Hill Drive on weekdays from 7 a.m. to 3 p.m., stay in the vehicle while staff unload, and note the facility is closed on listed holidays. Loads over 50 items, or three pallets and more, have to be arranged with eWorks on (217) 364-7543.
Get it ready
Wipe personal data before drop-off, deliver items unboxed and free of packaging, and keep large appliances, batteries, smoke detectors, cassettes and discs, business electronics and hazardous or chemical waste out of the electronics load because the collection refuses all of them. Televisions and monitors are also excluded from the bulk and normal collection routes.
Exercise equipment is not named on any city page, so the machine has to be confirmed with Groot.
City cost & eligibility
Naperville publishes no list that names exercise equipment and no per-item price. Call Groot on (630) 892-9294 and confirm whether the machine counts as one of the two weekly bulk items, and whether it can be lifted by one driver, before it goes out.
When & how
Confirm the machine with Groot before the collection day, and put it at the curb by 6 a.m. if it is accepted as a bulk item.
Get it ready
Describe the machine and its weight when you call, remove any console or battery pack so the electronics go to the Environmental Collection Campus instead, and keep the item clear of the cart and the street.
Limited quantities of remodelling material are collected weekly inside published carpet, container, bundle, weight and length limits, with no separate price for staying inside them.
City cost & eligibility
The city publishes the limits for weekly remodelling collection but no separate price, and material beyond the limits has to be arranged with the hauler. Confirm the load and any charge with Groot on (630) 892-9294 before the collection day.
When & how
Put the material at the curb by 6 a.m. on the collection day, with carpeting in rolls no longer than four feet and no wider than two feet and under 60 pounds and a maximum of two rolls a week, and other material in containers up to 60 pounds or tied bundles four feet by two feet under 60 pounds, with a maximum of two 32-gallon cans, two bundles or one of each per week.
Get it ready
Keep concrete, dirt and other material the city does not name for weekly collection out of the pile, and keep hazardous liquids, tires and landscape material out of every residential route because they are banned from landfill disposal.
Paints, chemicals, batteries and automotive fluids
Accepted with preparation
The Naperville household hazardous waste facility is open to any Illinois resident free of charge on weekends, with oil-based paints accepted and latex paint deliberately excluded.
City cost & eligibility
No charge. Any Illinois resident at the household hazardous waste facility on 156 Fort Hill Drive, with no appointment necessary, no fee, and business waste not accepted.
When & how
Visit 156 Fort Hill Drive in Naperville on Saturdays or Sundays from 9 a.m. to 2 p.m., excluding holidays, and expect a wait because the site is one of only four household hazardous waste facilities in Illinois.
Get it ready
Keep fluids separate, note that aerosol cans are accepted only when product is still inside, and that gasoline containers can be returned once emptied by the attendant. Latex paint is not hazardous waste: harden it by leaving the lid off or adding cat litter, oil dry or sawdust, then put the can in the garbage with the lid off so the driver can see the paint is dry.
Naperville contracts residential garbage and recycling to Groot Industries on the city utility bill, and curbside service starts automatically once the electricity and water utility accounts are set up with the city. Trash goes out by 6 a.m. and empty containers come in by 7 p.m., containers are limited to 32 gallons and 60 pounds unless a city cart is used, and the city carts come in 35, 68 and 95 gallons with a 220 pound lift limit. Collections shift one day later for the rest of the week when they fall on New Year's Day, Memorial Day, the 4th of July, Labor Day, Thanksgiving or Christmas.
Furniture, appliances and bulk items are all part of the service
Furniture and appliances are included in the normal collection. Groot collects one appliance a week at no additional charge, naming freezers, air conditioners, washers, dryers, dishwashers, hot water tanks and dehumidifiers, and it collects two bulk items a week at no additional cost, covering barrels, crates, furniture and similar items that do not fit a proper container and can be lifted by one driver without assistance. Appliances are excluded from the bulk route, and so are the items banned from direct landfill disposal such as tires, car batteries, televisions and electronic waste. Reporting the items to Groot on (630) 892-9294 before the collection day is part of all three routes.
The Environmental Collection Campus at 156 Fort Hill Drive hosts two programmes. Electronics are accepted on weekdays from 7 a.m. to 3 p.m., sponsored by eWorks ESI with DuPage County, with residents staying in their vehicles while staff unload, per-unit fees of 25 dollars for televisions, CRTs, flat screens and monitors under 21 inches and 35 dollars for those 21 inches and over, and no fee for computers, printers, phones, tablets and other accepted devices. Household hazardous waste is accepted on Saturdays and Sundays from 9 a.m. to 2 p.m., free to any Illinois resident with no appointment, taking aerosol cans with product inside, automotive fluids and oil-based paints, while latex paint has to be hardened and put in the trash and business waste is refused.
Limited quantities of remodelling material are collected weekly. Carpeting goes out in rolls no longer than four feet and no wider than two feet and under 60 pounds, with a maximum of two rolls a week, and other material such as drywall and wood paneling goes in containers up to 60 pounds or tied bundles four feet by two feet under 60 pounds, with a maximum of two 32-gallon cans, two bundles or one of each a week. The city also runs a free recycling drop-off centre through Groot on Wednesdays and Saturdays from 8 a.m. to 4 p.m. from the one-way drive off Fort Hill Drive, for residential recyclable material only.
Use a permitted, accessible outdoor spot. Arrange the move out of your home, keep shared access clear and follow your confirmation’s readiness instructions. Check with your building about access or staging limits before booking.
A Naperville household with furniture, a barrel, a crate or another item that does not fit a container and one driver can lift.
Cost & conditions
No charge. Naperville residential customers on the Groot contract, with two bulk items a week at no additional cost.
Arrange it
Report the items to Groot on (630) 892-9294 from 8 a.m. to 5 p.m. before the collection day, then put them at the curb by 6 a.m.
Two bulk items a week, each liftable by one driver without assistance, and appliances, tires, car batteries, televisions and electronic waste are excluded from this route and have their own programmes.
A Naperville household with a freezer, air conditioner, washer, dryer, dishwasher, hot water tank, dehumidifier or similar appliance.
Cost & conditions
No charge. Naperville residential customers on the Groot contract, with one appliance a week collected at no additional charge.
Arrange it
Notify Groot on (630) 892-9294 of the appliance before the scheduled collection day and put it at the curb by 6 a.m.
One appliance a week, excluded from the two bulk items allowance, and the unit should be empty with the doors secured or removed. Appliances are not taken at the electronics collection, which refuses large appliances.
Take electronics to the Environmental Collection Campus
A Naperville household with televisions, monitors, computers, printers, phones, tablets or other accepted electronics.
Cost & conditions
From $25 per television, CRT, flat screen or monitor under 21 inches, with units 21 inches and over charged 35 dollars each and no fee for the other accepted electronics. Residents using the collection at 156 Fort Hill Drive on weekdays, with payment online in advance preferred, exact cash on site or card swipe, and no cheques accepted.
Arrange it
Drive to the Environmental Collection Campus on 156 Fort Hill Drive on weekdays from 7 a.m. to 3 p.m., stay in the vehicle while staff unload, and arrange loads over 50 items with eWorks on (217) 364-7543.
Screens carry the per-unit fee while other accepted devices are free, loads over 50 items need a special arrangement, and large appliances, batteries, smoke detectors, discs and cassettes, business electronics and hazardous waste are refused. Items must arrive unboxed and free of packaging.
Use the weekend household hazardous waste facility
Any Illinois household with aerosol cans with product inside, automotive fluids, oil-based paints and stains, or other accepted household chemicals.
Cost & conditions
No charge. All Illinois residents at the Household Hazardous Waste Facility on 156 Fort Hill Drive, with no appointment needed, no fee, and business waste refused.
Arrange it
Visit on Saturdays or Sundays from 9 a.m. to 2 p.m., excluding holidays, and allow for a wait because the site is one of only four household hazardous waste facilities in Illinois.
Weekend hours only, business waste refused, and latex paint is deliberately not accepted: it has to be hardened with cat litter, oil dry or sawdust and then placed in the garbage with the lid off. Gasoline containers are returned once the attendant empties them.
Aerosol cans that still contain product, automotive fluids including oil, gasoline and antifreeze, oil-based paints and stains, and other accepted household chemicals, free of charge for any Illinois resident.
Business waste is not accepted, latex paint is not treated as hazardous waste and must be hardened and put in the garbage, fluids must be kept separate, and gasoline containers are returned only after the attendant empties them. Expect a wait because the site is one of only four household hazardous waste facilities in Illinois.
Saturdays and Sundays from 9 a.m. to 2 p.m., excluding holidays. The city page prints (630) 420-6095 for the facility, the same number it lists for the City of Naperville under its funding partners.
No charge. All Illinois residents, with no appointment necessary and no fee for using the facility.
Computers, laptops, servers, monitors, televisions, printers, fax machines, scanners, VCR and DVD players, video game consoles, cable and converter boxes, satellite receivers, keyboards, mice, portable music players, holiday string lights, wire, cables, adapters, power supplies, cell phones, modems, tablets, phones and docking stations.
Large appliances, DVDs, video and audio cassettes, batteries, smoke detectors, business electronics and hazardous or chemical waste are refused, and items must arrive unboxed and free of packaging. Loads over 50 items, or three pallets and more, need a special arrangement with eWorks.
Monday to Friday from 7 a.m. to 3 p.m., closed on the listed holidays, with residents staying in their vehicles while staff unload. eWorks answers questions on (217) 364-7543.
From $25 per television, CRT, flat screen or monitor under 21 inches, with units 21 inches and over charged 35 dollars each and no fee for the other accepted electronics. Residents using the collection, with payment online in advance preferred, exact cash on site or card swipe, and no cheques accepted.
Prices, timing and the details that matter at your address.
How much does pickup cost?+
Choose your items to see the exact price. A standard sofa is $79 first and $29 additional. The highest first-item price applies once; every remaining item uses its additional-item price. Loading, transportation and disposal are included. Review any applicable sales tax and the final total before payment.
Can I book a pickup for today?+
Book by 2pm at your pickup address for same-day pickup, where available. Choose from the dates shown at checkout. Your booking is for a pickup day, and we text you when your hauler is on the way.
Do my items need to be outside when I book?+
You can book while your items are still inside. Arrange any indoor carrying and have everything outside and accessible according to your confirmation. We load and haul it away from there. Contact us before booking if your property has restricted access.
How do bulky items leave a Naperville address?+
Groot collects two bulk items a week at no additional cost on the weekly service, covering barrels, crates, furniture and similar items that do not fit a proper container and can be lifted by one driver without assistance. Report the items to Groot on (630) 892-9294 from 8 a.m. to 5 p.m. before the collection day, put them at the curb by 6 a.m., and note that appliances, tires, car batteries, televisions and electronic waste are excluded from the bulk route.Official guidance
Will a couch be collected in Naperville?+
Yes. Naperville states that furniture is included in the normal collection and lists furniture among the bulk items that Groot takes two of a week at no additional cost. Call Groot on (630) 892-9294 before the collection day, put the couch at the curb by 6 a.m., and keep it within what one driver can handle without help.Official guidance
Will Groot take a Naperville mattress?+
Confirm it first. Naperville publishes two free bulk items a week for barrels, crates, furniture and similar items that do not fit a container and can be lifted by one driver, but it does not name mattresses, and no mattress price is published. Call Groot on (630) 892-9294 and confirm whether the mattress counts as a bulk item before setting it out.Official guidance
How do Naperville appliances leave?+
Groot collects one appliance a week at no additional charge, naming freezers, air conditioners, washers, dryers, dishwashers, hot water tanks and dehumidifiers, and the city also states that appliances are included in the normal collection. Notify Groot on (630) 892-9294 of the item before the scheduled collection day and put it at the curb by 6 a.m. Appliances are excluded from the two bulk items a week route.Official guidance
Where do Naperville televisions and computers go?+
To the Environmental Collection Campus at 156 Fort Hill Drive, where electronics are accepted on weekdays from 7 a.m. to 3 p.m. with residents staying in their vehicles while staff unload. Televisions, CRTs, flat screens and monitors under 21 inches cost 25 dollars each and those 21 inches and over cost 35 dollars each, with payment online, by exact cash or by card, while computers, printers, phones, tablets and the other accepted devices carry no fee. Large appliances, batteries, smoke detectors and hazardous waste are refused.Official guidance
Who collects trash in Naperville?+
Groot Industries, under contract with the city, with the published monthly refuse and recycling fee on the utility bill rather than a separate bill from the hauler. Service starts automatically once the electricity and water utility accounts are set up, and all questions, missed pickups and arrangements for bulk items, construction material or appliances go to Groot on (630) 892-9294 from 8 a.m. to 5 p.m. Collections shift one day later for the rest of the week when they fall on a listed holiday.Official guidance
How many bulk items and appliances can go out each week?+
Two bulk items a week at no additional cost, covering barrels, crates, furniture and similar items that do not fit a container and can be lifted by one driver without assistance, plus one appliance a week at no additional charge, naming freezers, air conditioners, washers, dryers, dishwashers, hot water tanks and dehumidifiers. Appliances are excluded from the bulk allowance, both have to be reported to Groot on (630) 892-9294 before the collection day, and the items go to the curb by 6 a.m.Official guidance
What does Naperville charge to recycle a television?+
Televisions, CRTs, flat screens and monitors under 21 inches cost 25 dollars each at the Environmental Collection Campus on 156 Fort Hill Drive, and units 21 inches and over cost 35 dollars each. Payments can be made online in advance, which is preferred, in exact cash on site, or by card swipe, and no cheques are accepted. Other accepted electronics such as computers, printers, phones and tablets carry no fee, and the collection runs weekdays from 7 a.m. to 3 p.m.Official guidance
Where do Naperville chemicals and latex paint go?+
Chemicals go to the Household Hazardous Waste Facility at 156 Fort Hill Drive, open to any Illinois resident free of charge with no appointment on Saturdays and Sundays from 9 a.m. to 2 p.m. excluding holidays, taking aerosol cans with product inside, automotive fluids including oil, gasoline and antifreeze, and oil-based paints and stains. Latex paint is not accepted as hazardous waste: harden it by leaving the lid off or adding cat litter, oil dry or sawdust, then put the can in the garbage with the lid off so the driver can see it is dry. Business waste is refused.Official guidance
How much renovation material can Naperville collect each week?+
Carpeting in rolls no longer than four feet and no wider than two feet and under 60 pounds, with a maximum of two rolls a week, and other remodelling material such as drywall and wood paneling in containers up to 60 pounds or tied bundles four feet by two feet under 60 pounds, with a maximum of two 32-gallon cans, two bundles or one of each a week. Anything beyond those limits has to be arranged with Groot on (630) 892-9294, and total container weight is capped at 60 pounds unless a city cart is used.Official guidance
