Figuring out what the city takes. Waiting for pickup day. Calling around for quotes. It’s a lot to sort out for something you’re ready to be done with.
Standard sofa$79First item example Before applicable tax
Your exact price. Upfront.
Find your items in the catalog and see your exact price online. Book without phone calls or an in-person estimate.
Gone as soon as today.
Choose your pickup day. Book by 2pm local time for same-day pickup, where available.
In the loop until it’s gone.
Get a booking confirmation, a text before arrival and pickup photos when it’s done. Follow along on your pickup page.
Made for your place
Your place. One easy pickup plan.
A house, a condo or an apartment. Choose an accessible outdoor spot that works for your property. You arrange the move outside; we take it from there.
1
Book before you bring it out.
Your items can still be inside when you book. Follow the readiness instructions in your confirmation.
2
Choose a clear outdoor spot.
You arrange any carrying out of your home or down interior stairs. Keep entrances, sidewalks and shared access clear. We handle loading and haul-away from outside.
3
Show us where to find it.
Add a photo and clear location notes. Contact us before booking if a gate, building rule or restricted access window needs an arrangement.
At a house: outside, accessible and easy to identify.At an apartment: an approved outdoor spot with shared access clear.
Access needs an arrangement?
Check any building or shared-area rules. Contact us before booking if access is limited to particular hours.
City collection Furniture is collected at the curb on the resident's normal trash day as a scheduled bulk item, and the pickup counts against the twelve collection yearly limit. Norfolk does not state a per item price for a scheduled furniture pickup on the pages read here and says charges may apply when a collection passes the three cubic yard limit, so call Norfolk Cares at (757) 664-6510 and confirm the terms before the piece goes out.
City collection Mattresses, box springs and bed rails are on Norfolk's scheduled special collection list and go out on the normal trash day. Norfolk prints no mattress price on the pages read here and says charges may apply when a collection passes the three cubic yard limit, so call Norfolk Cares at (757) 664-6510 and confirm before the set is put out.
City collection Appliances are on the scheduled collection list and have to be empty of trash and debris before the crew takes them. Norfolk lists no per appliance collection fee on the pages read here and says charges may apply when a collection passes the three cubic yard limit, so call Norfolk Cares at (757) 664-6510 and confirm the terms before the unit goes out.
City collection Bulk waste is scheduled and limited to twelve collections a year and three cubic yards at a time, while yard waste rides the normal trash day and tires are limited to four per collection day and twelve a year. Norfolk does not list a per item price for a scheduled bulk pickup on the pages read here and says charges may apply when a collection passes the three cubic yard limit, so call Norfolk Cares at (757) 664-6510 and confirm the terms before the load goes out.
The highest first-item price applies once. Every remaining item uses its additional-item price. Loading, transportation and disposal are included. Applicable sales tax is shown before payment.
Selected customer reviews. Counts checked September 2026.
The local disposal guide
Will the city take it?
Norfolk collects trash once a week from a city supplied 90 gallon cart and recycles every other week on the same day, with yard waste riding the normal trash day and limited to twenty clear bags or twenty tied bundles per collection. Anything that will not fit in the cart is a scheduled pickup. Residents request bulk or special collection through the MyNorfolk app or portal, by email, or by calling Norfolk Cares at (757) 664-6510 no later than 3 p.m. the day before the collection day, and the city limits bulk waste to twelve collections a year and three cubic yards at a time, with charges possible above that limit. Furniture, mattresses and box springs, appliances, exercise equipment and televisions are all on the scheduled list, tires are limited to four per collection day and twelve a year, construction material never goes in the cart, and household hazardous waste, lithium batteries and most electronics go to the SPSA Norfolk Transfer Station at 3136 Woodland Avenue on Tuesdays and Saturdays from noon to 4 p.m.
Furniture is collected at the curb on the resident's normal trash day as a scheduled bulk item, and the pickup counts against the twelve collection yearly limit.
City cost & eligibility
Norfolk does not state a per item price for a scheduled furniture pickup on the pages read here and says charges may apply when a collection passes the three cubic yard limit, so call Norfolk Cares at (757) 664-6510 and confirm the terms before the piece goes out.
When & how
Request the pickup on the MyNorfolk app or the MyNorfolk portal, by email, or by phone at (757) 664-6510 no later than 3 p.m. the day before the collection day, and set the piece out on the normal trash day.
Get it ready
Set furniture out after 5 p.m. the day before collection and no later than 7 a.m. on the collection day, keep it clear of vehicles, trees, poles, mailboxes, fences and low overhead wires, and keep the load inside the three cubic yard limit that the city publishes, above which charges may apply.
Mattresses, box springs and bed rails are on Norfolk's scheduled special collection list and go out on the normal trash day.
City cost & eligibility
Norfolk prints no mattress price on the pages read here and says charges may apply when a collection passes the three cubic yard limit, so call Norfolk Cares at (757) 664-6510 and confirm before the set is put out.
When & how
Schedule the set on the MyNorfolk app or portal, by email, or by calling (757) 664-6510 no later than 3 p.m. the day before the collection day, and set it out on the normal trash day.
Get it ready
Set the mattress and box springs out after 5 p.m. the day before collection and no later than 7 a.m. on the collection day, keep the set clear of parked cars, poles, mailboxes, fences and low overhead wires, and count it as one of the twelve bulk collections allowed in a year.
Appliances are on the scheduled collection list and have to be empty of trash and debris before the crew takes them.
City cost & eligibility
Norfolk lists no per appliance collection fee on the pages read here and says charges may apply when a collection passes the three cubic yard limit, so call Norfolk Cares at (757) 664-6510 and confirm the terms before the unit goes out.
When & how
Request the pickup on the MyNorfolk app or portal, by email, or by calling (757) 664-6510 no later than 3 p.m. the day before the collection day, and set the appliance out on the normal trash day.
Get it ready
Empty the unit of food, trash and debris before it goes to the curb, tape or remove refrigerator doors for the safety of children, drain fuel and oil from any gas powered equipment, and keep refrigerants, motor oil and other household hazardous waste out of the pile because those go to the SPSA Norfolk Transfer Station instead.
Televisions are collected as a scheduled bulk item, while most electronics go to the SPSA Norfolk Transfer Station free of charge for residents.
City cost & eligibility
Norfolk does not state a curb price for a scheduled television pickup and lists electronics dropped at the SPSA Norfolk Transfer Station as free of charge, so call Norfolk Cares at (757) 664-6510 and confirm which route fits the item.
When & how
Schedule a television on the MyNorfolk app or portal or by calling (757) 664-6510 no later than 3 p.m. the day before collection, or take electronics to the SPSA Norfolk Transfer Station at 3136 Woodland Avenue on Tuesdays and Saturdays from noon to 4 p.m.
Get it ready
Secure television glass so it cannot spill, remove batteries that come out of a device and take lithium and rechargeable batteries to the transfer station rather than the cart, deliver drop offs in a personal vehicle that carries no company logo, expect a limit of five items per visit, and note that commercial loads are not accepted.
Construction material never goes in the trash cart, and bricks, concrete and dirt have to go through a private contractor.
City cost & eligibility
Norfolk does not collect construction and demolition material at the curb. The guide says construction materials are never placed in the 90 gallon cart and that bricks, concrete and dirt must be collected by a private contractor, and the set out rules keep contractor generated yard waste with the contractor as well.
When & how
Keep project material out of the city collection and arrange a private contractor or container for the load, while a small non contractor generated piece such as lumber or decking board is handled only as a scheduled bulk item.
Get it ready
Never put construction material in the 90 gallon cart, keep bricks, concrete and dirt out of every city collection because they are refused, keep rolls of carpet and padded material with the scheduled bulk items rather than the cart, and keep contractor generated loads off the curb because the city routes them to a private provider.
Exercise equipment is on Norfolk's scheduled special collection list and is collected on the normal trash day.
City cost & eligibility
Norfolk lists no rate for a scheduled exercise machine on the pages read here and says charges may apply when a collection passes the three cubic yard limit, so call Norfolk Cares at (757) 664-6510 and confirm before the machine goes out.
When & how
Request the pickup on the MyNorfolk app or portal, by email, or by calling (757) 664-6510 no later than 3 p.m. the day before the collection day, and set the machine out on the normal trash day.
Get it ready
Take the machine apart where it comes apart so the crew can lift it, keep loose weights and handles with the frame instead of in the cart, set it out after 5 p.m. the day before collection and no later than 7 a.m. on the collection day, and keep the load under the three cubic yard limit and clear of parked cars, poles and low overhead wires.
Bulk waste is scheduled and limited to twelve collections a year and three cubic yards at a time, while yard waste rides the normal trash day and tires are limited to four per collection day and twelve a year.
City cost & eligibility
Norfolk does not list a per item price for a scheduled bulk pickup on the pages read here and says charges may apply when a collection passes the three cubic yard limit, so call Norfolk Cares at (757) 664-6510 and confirm the terms before the load goes out.
When & how
Yard waste is collected on the normal trash day, while bulk waste, tires and special items are collected on that same day only after a request on the MyNorfolk app or portal, by email, or by calling (757) 664-6510 by 3 p.m. the day before collection.
Get it ready
Yard waste goes out in clear plastic bags or cut, tied and bundled pieces up to four feet long and six inches in diameter, with no more than twenty bags of no more than forty five pounds each or twenty bundles of no more than three cubic feet each; drain fuel from lawn equipment and keep propane cylinders, chemicals and other hazardous items out of the load; keep tires to four per collection day and twelve a year, and keep everything reachable and clear of obstructions.
Household hazardous waste, lithium batteries and similar items are not collected at the curb and go to the SPSA Norfolk Transfer Station at 3136 Woodland Avenue.
City cost & eligibility
Norfolk lists no price for household hazardous waste dropped at the transfer station, so call (757) 961-3981 and confirm the current terms before the trip.
When & how
Take the material to the SPSA Norfolk Transfer Station at 3136 Woodland Avenue on Tuesdays and Saturdays from noon to 4 p.m. with proof of Norfolk residency, or wait for one of the two yearly special waste collection events.
Get it ready
Keep paint, thinners, solvents, pesticides, motor oil, antifreeze, gasoline, propane cylinders, pool chemicals and lithium or rechargeable batteries out of the trash and recycling carts, keep fluorescent tubes to four feet or shorter because the flyer lists only that length, keep each drop off within the five gallons or 75 pounds of material per visit limit, and put single use alkaline batteries in the cart because those are the only batteries the city allows there.
Items may be taken to the curb beginning at 5 p.m. the day before collection and no later than 7 a.m. on the collection day, and the 90 gallon container has to be removed from the curb by 11:30 p.m. on the day of collection.
Overflow trash and bulk waste have to be scheduled, and the request has to reach the city no later than 3 p.m. the day before the collection day. Residents use the MyNorfolk app or portal, email, or Norfolk Cares at (757) 664-6510, and the collection then happens on the normal trash day. A pile that was never scheduled may draw a Notice of Violation, and a scheduled pickup the crew misses is taken the following week.
Bulk waste is limited to twelve collections a year and cannot exceed three cubic yards in one collection, with special collections scheduled through a bulky item request, and charges may apply to a load that goes past the size limit. Non commercial tires are limited to four per collection day and twelve per year, and hazardous or dangerous items are prohibited from the pile.
Yard waste is collected on the normal trash day in clear plastic bags or as cut, tied and bundled pieces four feet long or less, with branches six inches in diameter or less and bundles no larger than eighteen inches across. Up to twenty bags weighing no more than forty five pounds each, or twenty bundles of no more than three cubic feet each, are taken per collection, the pile cannot be mixed with other debris, and lawn services and contractors remove the yard waste they generate.
Items must not be blocked by vehicles, trees, poles, mailboxes, fences or low hanging overhead wires, and containers go six feet from vehicles and other obstructions with the bar facing the street and the wheels facing the residence. Containers must be city issued and stored five feet behind the building line or screened from view.
Use a permitted, accessible outdoor spot. Arrange the move out of your home, keep shared access clear and follow your confirmation’s readiness instructions. Check with your building about access or staging limits before booking.
City of Norfolk Department of Public Works, Division of Waste Management
Schedule the pickup with the city division of waste management
A Norfolk household at a residence that is on the city collection system, with furniture, a mattress, an appliance, exercise equipment or a pile that will not fit in the 90 gallon cart.
Cost & conditions
Norfolk lists no per item price for a scheduled bulk or special collection on the pages read here and says charges may apply when a collection passes the three cubic yard limit, so call Norfolk Cares at (757) 664-6510 and confirm the terms before the item goes out.
Arrange it
Request the pickup on the MyNorfolk app or the MyNorfolk portal, by email, or by calling Norfolk Cares at (757) 664-6510 by 3 p.m. the day before the collection day, then set the items out after 5 p.m. the day before and no later than 7 a.m. on the normal trash day.
Bulk collections are capped at twelve a year and three cubic yards per collection, hazardous or dangerous items are prohibited, construction and demolition material is never collected, and the refuse disposal rate sits on the monthly public service bill rather than in a per item price. The four units or less figure the city publishes applies to curbside recycling eligibility rather than to bulk pickup, so a larger building should confirm its collection channel on (757) 664-6510.
City of Norfolk Department of Public Works, Division of Waste Management
Take electronics or household hazardous waste to the SPSA Norfolk Transfer Station
A Norfolk resident with electronics, lithium or rechargeable batteries, paint, solvents, pesticides, pool chemicals, a propane cylinder or another household hazardous item.
Cost & conditions
Norfolk lists electronics dropped at the transfer station as free of charge and lists no price for household hazardous waste, so call (757) 961-3981 and confirm the terms before the trip.
Arrange it
Take the load to 3136 Woodland Avenue on Tuesdays and Saturdays from noon to 4 p.m., arrive in a personal vehicle that carries no company logo, and bring proof of Norfolk residency.
Residency proof is required, the electronics limit is five items per visit, household hazardous waste is limited to five gallons or 75 pounds of material per visit, fluorescent tubes have to be four feet or shorter, commercial electronics are not accepted, tires and ordinary household trash are not part of this drop off, and city pages disagree about the resident hours, so call before a trip.
A Norfolk apartment or condominium building where the property arranges its own hauling rather than relying on the city collection channel.
Cost & conditions
Where a Norfolk building arranges its own hauling, the cost and the accepted items are set by the building or its private hauler rather than by the city, which lists no rate for it. The four units or less figure the city publishes applies to curbside recycling eligibility, so confirm the collection channel on (757) 664-6510.
Arrange it
Ask the building manager or the property's hauler about the bulky item, mattress and appliance process first, and use the city channel only for an address that is on the city collection system.
The city publishes the four units or less figure as a curbside recycling eligibility rule and states no bulk pickup size boundary, so a building of any size should confirm on (757) 664-6510 whether the city channel reaches it, and a private hauler's rules on appliances, refrigerant units and electronics are set by that hauler rather than posted by the city.
Resident drop off for electronics and household hazardous waste
SPSA Norfolk Transfer Station
3136 Woodland Avenue, Norfolk, VA 23504
Electronics, including televisions, computers, monitors, printers, microwaves and small household appliances, plus household hazardous waste such as paint, thinners, solvents, pesticides, motor oil, antifreeze, gasoline, propane cylinders, pool chemicals and lithium or rechargeable batteries.
Norfolk residents only with proof of residency, and the load has to arrive in a personal vehicle that is not marked with a company logo. Electronics are limited to five items per visit and household hazardous waste is limited to five gallons or 75 pounds of material per visit, and commercial electronics are not accepted. Ordinary household trash and yard waste are not accepted here. The city recycling page also lists a Saturday morning commercial window and Sunday resident hours that disagree with the Tuesday and Saturday resident window, so call (757) 961-3981 and confirm the hours before driving out.
Tuesdays and Saturdays from noon to 4 p.m.
Norfolk lists electronics dropped here as free of charge and lists no price for household hazardous waste, so call (757) 961-3981 and confirm the current terms before the trip.
Keep Norfolk Beautiful Special Waste Collection Event
Southside STEM Academy, 1106 Campostella Road, Norfolk, VA
Household hazardous waste, electronics, batteries, plastic bags and film, document shredding, child safety seats and athletic shoes, collected at a drive up event.
Free for Norfolk residents with proof of residency, and vendors reserve the right to refuse an item, so a load that arrives early or contains something outside the published list can be turned away. Paint is limited to five cans per household and shredded documents must have large industrial staples removed.
Twice a year in the spring and the fall. The fall 2026 event runs Saturday, October 31 from 9 a.m. to noon.
No charge. Free for Norfolk residents with proof of residency at the event entrance.
Prices, timing and the details that matter at your address.
How much does pickup cost?+
Choose your items to see the exact price. A standard sofa is $79 first and $29 additional. The highest first-item price applies once; every remaining item uses its additional-item price. Loading, transportation and disposal are included. Review any applicable sales tax and the final total before payment.
Can I book a pickup for today?+
Book by 2pm at your pickup address for same-day pickup, where available. Choose from the dates shown at checkout. Your booking is for a pickup day, and we text you when your hauler is on the way.
Do my items need to be outside when I book?+
You can book while your items are still inside. Arrange any indoor carrying and have everything outside and accessible according to your confirmation. We load and haul it away from there. Contact us before booking if your property has restricted access.
How does a couch pickup work in Norfolk?+
Furniture is collected at the curb on the resident's normal trash day, but the pickup has to be scheduled first through the MyNorfolk app or portal, by email, or by calling Norfolk Cares at (757) 664-6510 no later than 3 p.m. the day before collection. Items go out after 5 p.m. the day before and no later than 7 a.m. on the collection day, and Norfolk limits bulk collections to twelve a year and three cubic yards at a time, with charges possible above that limit.Official guidance
Where does a mattress go in Norfolk?+
A mattress and box springs is a scheduled curbside item, so the city collects it on the resident's normal trash day once the request is in through the MyNorfolk app or portal, by email, or by calling Norfolk Cares at (757) 664-6510 no later than 3 p.m. the day before collection. Bed rails are on the same scheduled list, the set goes out after 5 p.m. the day before and no later than 7 a.m. on the collection day, and no mattress price appears on the pages read here.Official guidance
Will Norfolk take an old refrigerator?+
An appliance goes out as a scheduled bulk item on the normal trash day, and Norfolk asks that refrigerator doors be taped or removed for the safety of children. The set out rules add that appliances must be free of trash and debris, refrigerant and other household hazardous waste is not collected at the curb and goes to the SPSA Norfolk Transfer Station at 3136 Woodland Avenue on Tuesdays and Saturdays from noon to 4 p.m., and the request goes to Norfolk Cares at (757) 664-6510 by 3 p.m. the day before collection.Official guidance
Where do Norfolk residents take an old television or computer?+
Norfolk residents take electronics to the SPSA Norfolk Transfer Station at 3136 Woodland Avenue, free of charge, on Tuesdays and Saturdays from noon to 4 p.m. The flyer lists televisions, computers, monitors, printers, batteries, microwaves and small household appliances among the accepted items, the load has to arrive in a personal vehicle that is not marked with company logos, the limit is five items per visit, and commercial electronics are not accepted. A television can also be scheduled as a curbside bulk item through Norfolk Cares at (757) 664-6510.Official guidance
How much bulk waste will Norfolk collect?+
Norfolk limits bulk waste to twelve collections a year and not more than three cubic yards in a single collection, and the city says charges may apply when a load passes that size. Requests go in through the MyNorfolk app or portal, by email, or by calling Norfolk Cares at (757) 664-6510 no later than 3 p.m. the day before the collection day, the pickup lands on the resident's normal trash day, and an unscheduled pile may draw a Notice of Violation. Yard waste is separate and rides the normal trash day at up to twenty clear bags or twenty tied bundles.Official guidance
Who collects trash in Norfolk?+
The City of Norfolk Department of Public Works collects trash once a week in a city issued 90 gallon container, recycles every other week on the same day, and collects yard waste on the normal trash day. The division works out of 1176 Pineridge Road, answers through Norfolk Cares at (757) 664-6510 on weekdays from 8 a.m. to 4 p.m. excluding holidays, and takes bulk and special pickup requests on the MyNorfolk app or portal, by email, or by phone.Official guidance
What will not be collected from a Norfolk curb?+
Construction and demolition material never goes in the 90 gallon cart, and bricks, concrete and dirt must be collected by a private contractor. Household hazardous waste is also excluded from curbside collection, which covers paint, thinners, solvents, pesticides, motor oil, antifreeze, gasoline, propane cylinders, pool chemicals and the lithium and rechargeable batteries the city asks residents to keep out of the carts, so those items go to the SPSA Norfolk Transfer Station at 3136 Woodland Avenue on Tuesdays and Saturdays from noon to 4 p.m. or to one of the two yearly special waste collection events.Official guidance
