Figuring out what the city takes. Waiting for pickup day. Calling around for quotes. It’s a lot to sort out for something you’re ready to be done with.
Standard sofa$79First item example Before applicable tax
Your exact price. Upfront.
Find your items in the catalog and see your exact price online. Book without phone calls or an in-person estimate.
Gone as soon as today.
Choose your pickup day. Book by 2pm local time for same-day pickup, where available.
In the loop until it’s gone.
Get a booking confirmation, a text before arrival and pickup photos when it’s done. Follow along on your pickup page.
Made for your place
Your place. One easy pickup plan.
A house, a condo or an apartment. Choose an accessible outdoor spot that works for your property. You arrange the move outside; we take it from there.
1
Book before you bring it out.
Your items can still be inside when you book. Follow the readiness instructions in your confirmation.
2
Choose a clear outdoor spot.
You arrange any carrying out of your home or down interior stairs. Keep entrances, sidewalks and shared access clear. We handle loading and haul-away from outside.
3
Show us where to find it.
Add a photo and clear location notes. Contact us before booking if a gate, building rule or restricted access window needs an arrangement.
At a house: outside, accessible and easy to identify.At an apartment: an approved outdoor spot with shared access clear.
Access needs an arrangement?
Check any building or shared-area rules. Contact us before booking if access is limited to particular hours.
City collection Furniture and household bulk is one of the material categories the city bulk request names, so a couch goes out with a scheduled pickup. No charge. Included in the residential collection service billed on the monthly water and sewer statement, with no separate fee published for a scheduled pickup or for taking the piece to an SPSA transfer station inside the first twelve free visits a year. Confirm the piece and your monthly rate with Waste Management at 757-393-8629.
City collection A mattress is not named on the city bulk form, so it goes out on a scheduled pickup when the division confirms it, or it goes to an SPSA transfer station, where mattresses are named as acceptable household waste. No charge. Included in the residential collection service billed on the monthly water and sewer statement, so a scheduled pickup carries no separate published fee, and SPSA takes a mattress free inside the first twelve visits a calendar year for residents with proof of residence. Confirm the item and your monthly rate with Waste Management at 757-393-8629.
City collection White goods are collected in the city bulk program, and a refrigerator or freezer has to be empty with the door removed before it is set out. No charge. Included in the residential collection service billed on the monthly water and sewer statement, with no separate fee published for an appliance. At an SPSA transfer station a small appliance is free inside the first twelve visits a year when it carries a certification sticker free of restricted chemicals, and the Regional Landfill takes appliances without a sticker.
City collection Piles from a home cleanup are collected on your normal trash day, and since the 2026 rollout the city expects the pickup to be scheduled rather than found at the curb. No charge. Included in the residential collection service that every dwelling unit pays for through the monthly refuse charge on the water and sewer statement, so a scheduled pickup carries no separate published fee. Confirm your current monthly rate with Waste Management at 757-393-8629; a pile the city has to remove after a notice is billed at 250 dollars per load plus a 150 dollar administrative fee, and there is no exemption or refund for refuse service.
The highest first-item price applies once. Every remaining item uses its additional-item price. Loading, transportation and disposal are included. Applicable sales tax is shown before payment.
Selected customer reviews. Counts checked September 2026.
The local disposal guide
Will the city take it?
Portsmouth collects household refuse once a week on an assigned Tuesday through Friday route, with cans out after 5 p.m. the day before and by 7 a.m. on collection day, and every dwelling unit pays for that service through a monthly refuse charge on the water and sewer statement. Bulk waste moved to an appointment system during a 2026 rollout: furniture, appliances, boxes and move-out debris are scheduled online or by phone before anything goes to the curb, and the city refuses contractor, commercial, construction and hazardous material. Landfills, tires, household hazardous waste and electronics sit with SPSA, the regional authority Portsmouth belongs to, which takes household waste free for the first twelve visits a calendar year at its transfer stations and runs the household hazardous waste and e-waste facilities.
Piles from a home cleanup are collected on your normal trash day, and since the 2026 rollout the city expects the pickup to be scheduled rather than found at the curb.
City cost & eligibility
No charge. Included in the residential collection service that every dwelling unit pays for through the monthly refuse charge on the water and sewer statement, so a scheduled pickup carries no separate published fee. Confirm your current monthly rate with Waste Management at 757-393-8629; a pile the city has to remove after a notice is billed at 250 dollars per load plus a 150 dollar administrative fee, and there is no exemption or refund for refuse service.
When & how
Schedule online through the city bulk request form or by phone at 757-393-8629. Requests close the day before and the day of your collection day, so a Thursday address has to submit by 11:59 p.m. Tuesday, and the pile is collected on your normal trash day.
Get it ready
Stick to household material: furniture and household bulk, boxes, bagged dry goods and move-out debris are the city categories. Stumps and lumber, fencing and siding, carpet, construction and demolition debris, concrete, brick and pavement debris, soil, and oil, paint and chemicals are all refused, and a refused pile gets a 48 hour notice before the city removes it and bills the cost. Put the pile at the curb, never in a public alley, clear of cars, mailboxes, utility poles and meters, no larger than 4 feet high by 6 feet wide, with any tree limbs under six inches thick.
Furniture and household bulk is one of the material categories the city bulk request names, so a couch goes out with a scheduled pickup.
City cost & eligibility
No charge. Included in the residential collection service billed on the monthly water and sewer statement, with no separate fee published for a scheduled pickup or for taking the piece to an SPSA transfer station inside the first twelve free visits a year. Confirm the piece and your monthly rate with Waste Management at 757-393-8629.
When & how
Book the pickup before the piece goes out, because requests close the day before and the day of your collection day, and the pile is collected on your normal trash day.
Get it ready
Strip out anything you are keeping, leave drawers and doors closed, put the piece at the curb before the scheduled day, and keep it clear of cars, mailboxes, poles and meters. Upholstered furniture never goes in a trash can, and the city does not run bulk from multifamily complexes, businesses or vacant lots.
A mattress is not named on the city bulk form, so it goes out on a scheduled pickup when the division confirms it, or it goes to an SPSA transfer station, where mattresses are named as acceptable household waste.
City cost & eligibility
No charge. Included in the residential collection service billed on the monthly water and sewer statement, so a scheduled pickup carries no separate published fee, and SPSA takes a mattress free inside the first twelve visits a calendar year for residents with proof of residence. Confirm the item and your monthly rate with Waste Management at 757-393-8629.
When & how
Schedule the pickup online or at 757-393-8629 before the mattress goes out, or take it to an SPSA transfer station such as Chesapeake at 901 Hollowell Lane on Monday or Saturday morning, or Landstown at 1825 Concert Drive on weekdays and Saturday morning.
Get it ready
Keep the mattress dry, set it at the curb before the scheduled day, clear of cars, mailboxes, poles and meters, and separate from tires, white goods and cardboard. Confirm a wrapped or unusually heavy mattress with the division before the pickup.
White goods are collected in the city bulk program, and a refrigerator or freezer has to be empty with the door removed before it is set out.
City cost & eligibility
No charge. Included in the residential collection service billed on the monthly water and sewer statement, with no separate fee published for an appliance. At an SPSA transfer station a small appliance is free inside the first twelve visits a year when it carries a certification sticker free of restricted chemicals, and the Regional Landfill takes appliances without a sticker.
When & how
Set the appliance out with a scheduled bulk pickup on your normal trash day, or take it to an SPSA transfer station on a residential window, or to the Regional Landfill at 1 Bob Foeller Drive on weekdays or Saturday morning.
Get it ready
Empty the unit, remove the refrigerator or freezer door, keep the appliance separate from the rest of the bulk pile and from tires and cardboard, and never put an appliance in a trash can. A refrigerant unit with no certification sticker goes to the Regional Landfill rather than a transfer station.
Portsmouth publishes no curbside electronics pickup, so a television, monitor, computer or anything with a cord goes to an SPSA household hazardous waste and e-waste site or a city collection event.
City cost & eligibility
No charge. Free to residents of SPSA member communities such as Portsmouth with proof of residence, limited to five items a day with unlimited trips a year, and free at the city's own special collection events. Confirm the accepting site and the next event date before you load the car.
When & how
Take e-waste to the Regional Landfill at 1 Bob Foeller Drive on weekdays 8 a.m. to 4 p.m. or Saturday 8 a.m. to noon, or to the Chesapeake transfer station at 901 Hollowell Lane on the first Wednesday and third Saturday from 9 a.m. to noon, and watch the city page for special collection events.
Get it ready
Keep the device out of the trash can and the recycling cart, bring it in a personal vehicle with proof of residence, and check the accepting site's window before you drive. Commercial e-waste is only accepted at the Regional Landfill.
Debris from construction, remodeling, razing or repair, and anything a contractor generates, is refused by the city and stays with the party that generated it.
City cost & eligibility
No city collection. Construction and demolition debris, concrete, brick, pavement, fencing, siding, lumber, stumps and carpet are refused on the curb and on the bulk form, and the code leaves construction debris and contractor material to whoever generated it. A private hauler arranges the removal, or a resident can carry small amounts to an SPSA transfer station in a private vehicle.
When & how
Plan on a private hauler for a contractor sized load. A resident hauling their own small amount can use an SPSA transfer station, which takes shingles, small pieces of concrete and rigid items up to six feet long and six inches thick during its residential windows.
Get it ready
Keep construction debris out of the trash can and off the curb, and have the contractor write the debris into their own disposal. Asbestos shingles and siding are only taken at the Regional Landfill by appointment, and no contractor or commercial vehicle gets the free residential allowance.
An exercise machine moves as household bulk on a scheduled city pickup when the division confirms it, and SPSA takes it as delivered household waste at a transfer station.
City cost & eligibility
No charge. Included in the residential collection service billed on the monthly water and sewer statement, and free inside the first twelve SPSA transfer station visits a calendar year with proof of residence. Confirm the machine and your monthly rate with Waste Management at 757-393-8629.
When & how
Schedule the pickup before the machine goes out, because requests close the day before and the day of your collection day, or take it to an SPSA transfer station such as Landstown at 1825 Concert Drive on weekdays or Saturday morning.
Get it ready
Take off anything you are keeping, strap or fold the machine so two people can lift it, keep the console and cord with the unit, and put it at the curb before the scheduled day clear of cars, mailboxes, poles and meters.
The city collects four tires from a household in a 12 month period at the curb, and SPSA takes up to four automobile tires a day at its Tire Processing Facility.
City cost & eligibility
$5 for for each additional tire beyond the four a household may place out for collection in a 12 month period. Clean, rimless tires set out during city residential collection and kept separate from bulk refuse. SPSA takes up to four automobile tires a day at no charge with proof of residence, and tires beyond that or large off road tires carry a disposal fee.
When & how
Set tires at the curb separated from the bulk pile during city collection, or take them to the SPSA Tire Processing Facility at the Regional Landfill, 1 Bob Foeller Drive in Suffolk, Monday through Friday.
Get it ready
Clean the tires, remove the rims, and keep them apart from white goods, cardboard and the rest of the bulk pile, because separated material is collected on its own.
Paint, oil, batteries and other hazardous products never go in a trash can, and they are dropped free at an SPSA household hazardous waste site or a city collection event.
City cost & eligibility
No charge. Free to residents of SPSA member communities with proof of residence and a personal vehicle, limited to five gallons of liquid or 75 pounds of solid waste a day with unlimited trips a year. Commercial hazardous waste and regulated medical waste are refused.
When & how
The Regional Landfill at 1 Bob Foeller Drive takes it weekdays 8 a.m. to 4 p.m. and Saturday 8 a.m. to noon, and the Chesapeake transfer station runs household hazardous waste collection events on the first Wednesday and third Saturday from 9 a.m. to noon.
Get it ready
Keep products out of the trash can and the recycling cart, because the city refuses paint, oil, hot ashes and hazardous material in a container, and count the load against the five gallon liquid or 75 pound solid daily limit.
The set out window is the night before or early morning
Refuse goes out after 5 p.m. the day before collection and by 7 a.m. on the collection day, cans need three feet of clearance from mailboxes, parked cars and other obstacles, lids have to close, and empty cans come off the curb by 7 p.m. that same day.
Book bulk before the cutoff, not on collection day
Bulk waste has to be scheduled before it goes out, and requests close the day before and the day of your collection day. A Thursday address has to submit by 11:59 p.m. Tuesday, and anything left at the curb without an appointment can draw a removal notice and fines.
Tree limbs must be under six inches thick and the whole pile no larger than 4 feet high by 6 feet wide. Stumps and lumber, fencing and siding, carpet, construction and demolition debris, concrete, brick and pavement debris, soil, and oil, paint and chemicals are refused, and a refused pile gets a 48 hour notice before the city removes it at the owner's cost.
Tires, white goods and cardboard set out for collection have to be separated from bulk refuse, and every bulk pile sits at the curb rather than in a public alley, clear of water meters, cable boxes, power lines, utility poles and tree limbs.
Cardboard boxes are flattened and tied into bundles under 25 pounds, and a pile that needs its own pickup is scheduled by calling at least one day before the regular trash day. Yard waste goes in clear plastic bags only, with the collection rules page capping a bag at 20 pounds and the city code capping it at 40 gallons and 25 pounds, up to 20 bags a week, and contractor yard waste is not collected at all.
Paint, oil, hot ashes and hazardous material cannot go in a trash can, and only garbage, trash and recyclables belong in a city container, so electronics, batteries and household chemicals go to an SPSA collection site or a city event instead.
Use a permitted, accessible outdoor spot. Arrange the move out of your home, keep shared access clear and follow your confirmation’s readiness instructions. Check with your building about access or staging limits before booking.
For household furniture, appliances, boxes and move-out debris at a residence the city collects from.
Cost & conditions
City collection is paid through the monthly refuse charge on the water and sewer statement and no separate charge for a scheduled pickup is published, so confirm your rate and the exact items when you book at 757-393-8629.
Arrange it
Book online through the bulk request form or by phone before the cutoff, then put the pile at the curb before the scheduled pickup on your normal trash day.
By appointment only, with contractor material, commercial waste, construction debris, hazardous material and anything from a vacant lot refused, and no bulk collection at multifamily complexes or businesses.
For a resident with a car, pickup or small rented trailer who would rather drive the items out than wait for a collection day.
Cost & conditions
No charge. Free for the first twelve visits a calendar year for residents of SPSA member communities such as Portsmouth with proof of residence, paid by card at the station, and a load that does not qualify is charged the prevailing disposal fee with a $20.00 minimum.
Arrange it
Load a private vehicle or a rented trailer up to twelve feet long, bring proof of residence, and check in during the station's residential window: Chesapeake on Monday or Saturday morning, Landstown and Suffolk on weekdays or Saturday morning.
Waste from rental properties, box trucks, cargo vans, marked or modified vehicles and pickups larger than a one ton capacity are not eligible for the free residential allowance, and SPSA takes cards only.
For paint, oil, batteries, cleaning products, televisions and other electronics that never belong in a trash can.
Cost & conditions
No charge. Free to residents of member communities such as Portsmouth with proof of residence, up to five gallons of liquid or 75 pounds of solid waste a day and five e-waste items a day, with unlimited trips a year.
Arrange it
Bring the material in a personal vehicle to the Regional Landfill on weekdays or Saturday morning, or to a Chesapeake household hazardous waste event on the first Wednesday or third Saturday morning.
Commercial hazardous waste, regulated medical waste and commercial e-waste are refused, and a trip is capped at five gallons of liquid or 75 pounds of solid waste and five e-waste items.
Household waste delivered bagged or loose, including furniture, mattresses and small appliances with a certification sticker free of restricted chemicals, plus bagged yard waste and limbs under six feet long and six inches thick.
Portsmouth is an SPSA member community, so bring proof of residence and arrive in a private vehicle; the first twelve visits a calendar year are free, waste from rental properties and commercial vehicles does not qualify, and the station takes card payment only.
Monday 8 a.m. to 5 p.m. and Saturday 8 a.m. to noon for residents of every member community; household hazardous waste and e-waste are taken the first Wednesday and third Saturday from 9 a.m. to noon.
No charge. Free for the first twelve visits a calendar year with proof of residence, and a load that does not qualify is charged the prevailing disposal fee with a $20.00 minimum.
Household waste delivered bagged or loose, including furniture, mattresses and small appliances with a certification sticker free of restricted chemicals, plus bagged yard waste and limbs under six feet long and six inches thick.
Open to residents of every SPSA member community with proof of residence in a private vehicle; the first twelve visits a calendar year are free, waste from rental properties and commercial vehicles does not qualify, and the station takes card payment only.
Monday through Friday 8 a.m. to 5 p.m. and Saturday 8 a.m. to noon.
No charge. Free for the first twelve visits a calendar year with proof of residence, and a load that does not qualify is charged the prevailing disposal fee with a $20.00 minimum.
Scrap metal at no charge, small appliances without a certification sticker, up to four automobile tires a day at the Tire Processing Facility, and household hazardous waste and e-waste.
Residents need proof of residence; commercial hazardous waste and regulated medical waste are refused, tires beyond four a day and large off road tires carry a fee, and other loads pay the prevailing disposal fee with a $20.00 minimum.
Monday through Friday 8 a.m. to 4 p.m. and Saturday 8 a.m. to noon, with the Tire Processing Facility open on weekdays.
No charge. Free for scrap metal, up to four automobile tires a day and household hazardous waste and e-waste with proof of residence, and other loads pay the published disposal fee.
Prices, timing and the details that matter at your address.
How much does pickup cost?+
Choose your items to see the exact price. A standard sofa is $79 first and $29 additional. The highest first-item price applies once; every remaining item uses its additional-item price. Loading, transportation and disposal are included. Review any applicable sales tax and the final total before payment.
Can I book a pickup for today?+
Book by 2pm at your pickup address for same-day pickup, where available. Choose from the dates shown at checkout. Your booking is for a pickup day, and we text you when your hauler is on the way.
Do my items need to be outside when I book?+
You can book while your items are still inside. Arrange any indoor carrying and have everything outside and accessible according to your confirmation. We load and haul it away from there. Contact us before booking if your property has restricted access.
How do I schedule a bulk pickup in Portsmouth?+
Use the city bulk waste request form or call 757-393-8629 before you set anything out. Requests cannot be submitted the day before or on your regular collection day, so a Thursday address needs to submit by 11:59 p.m. Tuesday, and the approved pile is collected on your normal trash day. The city refuses contractor, commercial and construction material, and material left out after a notice is removed at the city's cost plus an administrative fee.Official guidance
Will Portsmouth pick up a couch?+
Yes, as household bulk with a scheduled appointment. Furniture and household bulk is one of the material types on the city's bulk request form, so book the pickup online or at 757-393-8629, submit before the cutoff on the day before your collection, and put the couch at the curb for your normal trash day. Apartment and condo residents need to check with their building, because the city does not collect bulk from multifamily complexes.Official guidance
Where can I take a mattress in Portsmouth?+
Two published routes are open. You can book a city bulk pickup and confirm the mattress when you call 757-393-8629, because the city form lists furniture and household bulk rather than mattresses by name. Or you can haul it yourself to an SPSA transfer station, where the residential guidelines name mattresses as acceptable household waste, using proof of residence inside the first twelve free visits a calendar year.Official guidance
Does Portsmouth collect refrigerators and appliances?+
Yes, as white goods or household bulk on a scheduled city pickup, and the code requires the door removed from a refrigerator or freezer and the unit left empty before collection. Appliances also go to SPSA: a small appliance with a certification sticker free of restricted chemicals is taken at any transfer station except Oceana, and the Regional Landfill in Suffolk takes appliances without a sticker.Official guidance
How do I dispose of a TV in Portsmouth?+
Take it to an SPSA household hazardous waste and e-waste site rather than the curb. The Regional Landfill in Suffolk takes monitors and televisions on weekdays 8 a.m. to 4 p.m. and Saturday 8 a.m. to noon, Chesapeake transfer station collects them on the first Wednesday and third Saturday from 9 a.m. to noon, and residents of member communities get unlimited trips with proof of residence up to five e-waste items a day. The city also runs special collection events with electronics recycling.Official guidance
What changed about bulk collection in Portsmouth?+
The city reworked residential bulk collection in 2026, moving to scheduled appointments with a grace period that ran to September 30, 2026. Residents schedule online or by phone at 757-393-8629 before putting anything at the curb, the pickup happens on the normal trash day, and unscheduled material is subject to a removal notice, removal at the owner's cost and fines. Tree limbs and branches still have to meet the city size requirements.Official guidance
Who can use Portsmouth city collection?+
The city collects refuse from residences on an assigned weekday, with one trash can and one recycle cart for a household and a second of each available for a monthly charge billed to the water account. The refuse charge applies to every dwelling unit and there is no exemption or refund for service not used, and the current rates sit in the city fee schedule. Bulk collection is not run at multifamily complexes, businesses or vacant lots, so apartment residents should check with their building, and account questions go to Waste Management at 757-393-8629.Official guidance
