Figuring out what the city takes. Waiting for pickup day. Calling around for quotes. It’s a lot to sort out for something you’re ready to be done with.
Standard sofa$79First item example Before applicable tax
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In the loop until it’s gone.
Get a booking confirmation, a text before arrival and pickup photos when it’s done. Follow along on your pickup page.
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Your place. One easy pickup plan.
A house, a condo or an apartment. Choose an accessible outdoor spot that works for your property. You arrange the move outside; we take it from there.
1
Book before you bring it out.
Your items can still be inside when you book. Follow the readiness instructions in your confirmation.
2
Choose a clear outdoor spot.
You arrange any carrying out of your home or down interior stairs. Keep entrances, sidewalks and shared access clear. We handle loading and haul-away from outside.
3
Show us where to find it.
Add a photo and clear location notes. Contact us before booking if a gate, building rule or restricted access window needs an arrangement.
At a house: outside, accessible and easy to identify.At an apartment: an approved outdoor spot with shared access clear.
Access needs an arrangement?
Check any building or shared-area rules. Contact us before booking if access is limited to particular hours.
City collection Furniture is named on the special pick-up list and leaves beside the can with the regular weekly crew, inside the twelve free pick-ups a household receives each service year. No charge. City of Suffolk residential addresses using the city issued can service, with furniture inside the twelve special pick-ups a service year and within the twelve cubic yard pile limit; a pile larger than that limit carries the charge described on the special pick-up option.
City collection Mattresses are named outright on the special pick-up list and ride the weekly collection inside the free allowance. No charge. City of Suffolk residential addresses using the city issued can service, with the set inside the twelve special pick-ups a service year and within the twelve cubic yard pile limit.
City collection Appliances are named on the special pick-up list and are collected free inside the annual allowance. No charge. City of Suffolk residential addresses using the city issued can service, with the appliance inside the twelve special pick-ups a service year and within the twelve cubic yard pile limit.
City collection Up to twelve special pick-ups a service year are free, with the pile capped at twelve cubic yards and an advance charge for anything larger. $100 for in advance for a special pick-up pile larger than the twelve cubic yard limit, with up to twelve special pick-ups a service year provided free of charge and any payment required at least forty eight hours before the regular refuse collection day. City of Suffolk residential addresses receiving refuse collection, for the service year running from July 1 through June 30; the free allowance covers the twelve standard piles, and the charge applies only to an oversized pile.
The highest first-item price applies once. Every remaining item uses its additional-item price. Loading, transportation and disposal are included. Applicable sales tax is shown before payment.
Selected customer reviews. Counts checked September 2026.
The local disposal guide
Will the city take it?
Suffolk collects refuse weekly in a city issued can and takes bulky material through a free Special Pick-Up service rather than an appointment hotline, so a household simply puts the pile out beside the can and the same weekly crew takes it. Residents receive up to twelve special pick-ups a service year, running from July 1 to June 30, and the accepted list names appliances, boxes, debris, furniture, mattresses and yard waste, with piles capped at twelve cubic yards and placed out no earlier than twenty four hours before the collection day. A pile larger than that limit carries a charge paid in advance. Trash collection itself is billed twice a year on the real estate tax bill, and from July 1, 2026 the city moved to the regional SPSA SORT system, where trash and recyclables may go together into either the green trash can or the blue recycling can and the sorting happens at the authority's facility. Tires, electronics, batteries and household hazardous waste are handled at the periodic Recycling Drive and Tire Amnesty Day, where a Suffolk ID is required for tires and hazardous waste.
Furniture is named on the special pick-up list and leaves beside the can with the regular weekly crew, inside the twelve free pick-ups a household receives each service year.
City cost & eligibility
No charge. City of Suffolk residential addresses using the city issued can service, with furniture inside the twelve special pick-ups a service year and within the twelve cubic yard pile limit; a pile larger than that limit carries the charge described on the special pick-up option.
When & how
Put the furniture at the curb no earlier than twenty four hours before the regular collection day and leave it beside the can, because special pick-up does not need to be scheduled and the same weekly collection covers it.
Get it ready
Keep the pile within twelve cubic yards, about six feet by six feet by nine feet, keep household trash bags out of the pile because they are not collected as special pick-up, and cut any tree limbs to under six feet long and no more than twenty four inches in diameter.
Mattresses are named outright on the special pick-up list and ride the weekly collection inside the free allowance.
City cost & eligibility
No charge. City of Suffolk residential addresses using the city issued can service, with the set inside the twelve special pick-ups a service year and within the twelve cubic yard pile limit.
When & how
Place the set beside the can no earlier than twenty four hours before the regular collection day, with no appointment needed.
Get it ready
Keep the mattress dry and whole, take the frame and headboard off because they are separate pieces, keep the set inside the twelve cubic yard limit, and keep loose trash bags out of the pile.
Appliances are named on the special pick-up list and are collected free inside the annual allowance.
City cost & eligibility
No charge. City of Suffolk residential addresses using the city issued can service, with the appliance inside the twelve special pick-ups a service year and within the twelve cubic yard pile limit.
When & how
Set the appliance beside the can no earlier than twenty four hours before the regular collection day, and report it through the missed pick-up form or on 757-514-7630 if it is still there twenty four hours after the scheduled date.
Get it ready
Empty and clean the unit, secure the doors and cords, keep it out of the can itself, and keep anything that is not part of the pile, including household trash bags, away from the collection point.
Flat screen televisions up to 42 inches are taken at the Recycling Drive, while a television with a tube is refused there and may go out with the regular trash.
City cost & eligibility
No charge. City of Suffolk residents at the Recycling Drive and Tire Amnesty Day for a flat screen television of 42 inches or less, or through the regular refuse collection for a television with a tube, which the city states may be placed out with the trash.
When & how
Take a flat screen set of 42 inches or less to the next Recycling Drive, listed as November 14, 2026 from 9:00 AM to 12:00 PM at Public Works Operations, 800 Carolina Road, or put a tube set out with the regular trash on the normal collection day.
Get it ready
Keep the set whole, erase anything stored on it, measure the screen against the 42 inch limit the city publishes, and do not take a tube television to the drive, because the city states that televisions with tubes are not accepted there and should go out with the regular trash instead.
Computers, electronics, cordless tools and batteries are on the accepted materials list for the Recycling Drive.
City cost & eligibility
No charge. City of Suffolk residents bringing the material to a Recycling Drive and Tire Amnesty Day; batteries are also taken at the Suffolk Public Library or through the SPSA household hazardous waste route.
When & how
Bring the devices to the next Recycling Drive, listed as November 14, 2026 from 9:00 AM to 12:00 PM at Public Works Operations, 800 Carolina Road, Suffolk, VA 23434.
Get it ready
Erase stored data, keep cables with the devices where practical, and note that the drive also accepts clothing, small furniture, glass, paper, scrap metal, plastic bags and plant pots, while televisions with tubes are refused.
The special pick-up list names debris without defining it, so a renovation load has to be confirmed with the Refuse Division.
City cost & eligibility
The city lists debris among special pick-up items without defining what kinds of debris qualify and publishes no construction rate, so confirm the load, the pile size and any charge with the Refuse Division on 757-514-7630 before putting it out.
When & how
Call 757-514-7630 before the material goes out, and keep the pile within the twelve cubic yard limit and twenty four hours from the collection day if the division confirms it.
Get it ready
Keep the load inside the pile limit, keep household trash bags out of it, keep tree limbs under six feet long and no more than twenty four inches in diameter, and ask the division whether the specific material counts as debris it accepts.
Exercise equipment is not named on the special pick-up or recycling drive lists, so the machine has to be confirmed first.
City cost & eligibility
Neither the special pick-up list nor the recycling drive list names exercise equipment and no rate covers one, so confirm the machine with the Refuse Division on 757-514-7630 before it is set out.
When & how
Call 757-514-7630, and if the machine is accepted put it in a pile no larger than twelve cubic yards at the curb within twenty four hours of the collection day.
Get it ready
Break the machine down as far as it comes apart so it fits the pile, keep any loose weights with the frame, and keep it out of the city can, which takes disposable household material only.
Up to twelve special pick-ups a service year are free, with the pile capped at twelve cubic yards and an advance charge for anything larger.
City cost & eligibility
$100 for in advance for a special pick-up pile larger than the twelve cubic yard limit, with up to twelve special pick-ups a service year provided free of charge and any payment required at least forty eight hours before the regular refuse collection day. City of Suffolk residential addresses receiving refuse collection, for the service year running from July 1 through June 30; the free allowance covers the twelve standard piles, and the charge applies only to an oversized pile.
When & how
Special pick-ups need no appointment: the pile goes out no earlier than twenty four hours before the regular collection day and the weekly crew collects it. A pile larger than twelve cubic yards has to be paid for in advance through the Sanitation Office on 514-7630.
Get it ready
Keep each pile within twelve cubic yards, keep household trash bags out of the pile because they are not collected as special pick-up, cut tree limbs to under six feet and no more than twenty four inches in diameter, and use the missed pick-up form or call 757-514-7630 when a pile is still out twenty four hours after the scheduled day.
Tires up to twenty two inches without rims are taken at the Recycling Drive and Tire Amnesty Day with a Suffolk ID.
City cost & eligibility
No charge. City of Suffolk residents bringing tires of twenty two inches or less without rims to a Recycling Drive and Tire Amnesty Day, with a Suffolk ID required; tires are not named in the special pick-up list.
When & how
Take the tires to the next Recycling Drive and Tire Amnesty Day, listed as November 14, 2026 from 9:00 AM to 12:00 PM at Public Works Operations, 800 Carolina Road, Suffolk, VA 23434.
Get it ready
Remove the rims, keep each tire to twenty two inches or less, bring a Suffolk ID, and do not add tires to a special pick-up pile, because tires appear only on the drive's accepted list.
Household hazardous waste is accepted at the Recycling Drive with an ID, and batteries also go to the library or the SPSA route.
City cost & eligibility
The city lists household hazardous waste among the items accepted at the drive with an ID required and a separate accepted list, and it names SPSA household hazardous waste for batteries, but publishes no fee, so confirm the accepted material and any charge with the city before the event.
When & how
Bring the material to the Recycling Drive, listed as November 14, 2026 from 9:00 AM to 12:00 PM at Public Works Operations, 800 Carolina Road, with an ID, or take batteries to the Suffolk Public Library or the SPSA household hazardous waste route.
Get it ready
Keep products in their labelled containers, never mix them, keep them out of the city can and out of any special pick-up pile, and check the full accepted list the city links before loading the car.
Refuse is collected weekly and residents place disposable material in the city issued curbside can. Under the SPSA SORT system that began on July 1, 2026, trash and recyclable material may go together in either the green trash can or the blue recycling can, and the sorting happens at the authority's regional facility. The service is billed twice each year on the real estate tax bill, can repairs and missed collections are reported through the city forms or on 757-514-7630, and the refuse holiday calendar shows Veterans Day as the day with no trash collection.
Special pick-up is a pile beside the can, not an appointment
Bulky material does not need to be scheduled. Everything goes beside the can no earlier than twenty four hours before the regular collection day, any item placed outside the can counts as a special collection, and household trash bags are not collected as special pick-up. Piles are capped at twelve cubic yards, about six feet by six feet by nine feet, tree limbs have to be under six feet long and no more than twenty four inches in diameter, and a household gets up to twelve special pick-ups a service year at no charge from July 1 to June 30.
Tires up to twenty two inches without rims, household hazardous waste with an ID, batteries, cardboard, computers, cordless tools, electronics, flat screen televisions, small furniture, clothing and shoes, glass, paper and magazines, plastic bags, plant pots, aluminium and tin cans and scrap metal are taken at the Recycling Drive and Tire Amnesty Day. The next event is listed as November 14, 2026 from 9:00 AM to 12:00 PM at Public Works Operations, 800 Carolina Road, and televisions with tubes are refused there and may be placed out with the regular trash instead.
Use a permitted, accessible outdoor spot. Arrange the move out of your home, keep shared access clear and follow your confirmation’s readiness instructions. Check with your building about access or staging limits before booking.
City of Suffolk Public Works Refuse Division with the Southeastern Public Service Authority
Use the weekly curbside refuse service
A Suffolk household with ordinary household material for the city issued can and a bulky pile for the same weekly crew.
Cost & conditions
$30 per month for refuse collection, billed twice each year on the real estate tax bill, with up to twelve special pick-ups a service year at no additional charge. City of Suffolk residential addresses receiving refuse collection and using the city issued curbside can.
Arrange it
Put the can out for the weekly collection day and put any bulky pile beside it no earlier than twenty four hours before that day, keeping the pile inside the twelve cubic yard limit.
Household trash bags are not collected as special pick-up, anything outside the can counts as a special collection, piles over the size limit carry the advance charge described on the special pick-up option, and televisions with tubes may go out with the trash while flat screens go to the recycling drive.
City of Suffolk Public Works Refuse Division with the Southeastern Public Service Authority
Pay in advance for a special pick-up pile over the size limit
A household whose cleanout pile is larger than the twelve cubic yard special pick-up allowance.
Cost & conditions
$100 for in advance for a special pick-up pile that exceeds twelve cubic yards, with payment required at least forty eight hours before the regular refuse collection day and no convenience fee when paying online. City of Suffolk residents scheduling an oversized pile through the Sanitation Office on 514-7630, with payment in person at a City Treasurer's office, online or by mail.
Arrange it
Call the Sanitation Office on 514-7630 to arrange the oversized pile, pay in advance at least forty eight hours before the collection day, and put the pile out no earlier than twenty four hours before that day.
The charge is paid in advance and covers the pile over the limit, additional bulk collections have to be scheduled through the Sanitation Office, household trash bags are still not collected as special pick-up, and the standard free allowance already covers twelve piles a service year.
City of Suffolk Public Works Refuse Division with the Southeastern Public Service Authority
Take special items to the Recycling Drive and Tire Amnesty Day
A household with tires, household hazardous waste, electronics, batteries, small furniture or other hard to recycle items.
Cost & conditions
No charge. City of Suffolk residents, with a Suffolk ID required for tires and household hazardous waste and the full accepted list published by the city.
Arrange it
Bring the material to Public Works Operations at 800 Carolina Road, Suffolk, VA 23434 during a Recycling Drive, with the next listed as November 14, 2026 from 9:00 AM to 12:00 PM.
Tires must be twenty two inches or less and off the rims, televisions with tubes are refused at the drive and flat screen sets are limited to 42 inches, and clothing, food and toiletry donations, eyeglasses, hearing aids and document shredding are handled as separate donation and service streams.
City of Suffolk Public Works Refuse Division with the Southeastern Public Service Authority
Use the hazardous waste and battery routes
A household with paint, chemicals, cleaners, batteries or ink cartridges.
Cost & conditions
The city lists household hazardous waste at the recycling drives with an ID and a separate accepted list, and names the SPSA household hazardous waste route for batteries, but publishes no fee, so confirm the accepted material and any charge before the event.
Arrange it
Take household hazardous waste to a Recycling Drive with an ID, take batteries to the Suffolk Public Library or the SPSA household hazardous waste route, and take ink cartridges to the Suffolk Public Library.
Household hazardous waste must never be added to a special pick-up pile or the city can, the drives accept it only with an ID and against the city's full accepted list, and neither the city nor the authority publishes the SPSA collection address and hours.
Public works site used for the recycling drive and tire amnesty events
Public Works Operations
800 Carolina Road, Suffolk, VA 23434
Tires of twenty two inches or less without rims with a Suffolk ID, household hazardous waste with an ID, batteries, cardboard, computers, cordless tools, electronics, flat screen televisions of 42 inches or less, small furniture, clothing and shoes, glass, paper and magazines, plastic bags, plant pots, aluminum and tin cans, scrap metal, unserviceable United States flags, food and toiletry donations, eyeglasses and hearing aids.
Televisions with tubes are refused and may be placed out with the regular trash instead, tires must be twenty two inches or less and off the rims with a Suffolk ID, household hazardous waste requires an ID and the city's full accepted list, and each stream is only taken during an event rather than on demand.
Event based; the next Recycling Drive and Tire Amnesty Day is listed as November 14, 2026 from 9:00 AM to 12:00 PM, and the city publishes further drives through the year.
No charge. City of Suffolk residents attending a recycling drive, with a Suffolk ID required for tires and household hazardous waste; no fee is published for the accepted streams.
Prices, timing and the details that matter at your address.
How much does pickup cost?+
Choose your items to see the exact price. A standard sofa is $79 first and $29 additional. The highest first-item price applies once; every remaining item uses its additional-item price. Loading, transportation and disposal are included. Review any applicable sales tax and the final total before payment.
Can I book a pickup for today?+
Book by 2pm at your pickup address for same-day pickup, where available. Choose from the dates shown at checkout. Your booking is for a pickup day, and we text you when your hauler is on the way.
Do my items need to be outside when I book?+
You can book while your items are still inside. Arrange any indoor carrying and have everything outside and accessible according to your confirmation. We load and haul it away from there. Contact us before booking if your property has restricted access.
Do I need to schedule a furniture pickup in Suffolk?+
No. Special pick-up does not have to be scheduled: put the furniture at the curb no earlier than twenty four hours before the regular collection day and the weekly crew takes it along with the rest of the pile. Residents receive up to twelve special pick-ups each service year, from July 1 to June 30, at no charge, and the pile may not exceed twelve cubic yards. Anything placed outside the trash can counts as a special collection, while household trash bags do not.Official guidance
Will the city take a mattress?+
Yes. Mattresses are named on the city's special pick-up list along with appliances, boxes, debris, furniture and yard waste, so a household simply puts the set beside the can no earlier than twenty four hours before the regular collection day and the weekly crew collects it. Residents get up to twelve special pick-ups a service year at no charge, and the pile has to stay within twelve cubic yards.Official guidance
How does an appliance leave the curb?+
Appliances are on the city's special pick-up list, which means they go beside the can no earlier than twenty four hours before the regular collection day and the weekly crew takes them as part of the pile. Up to twelve special pick-ups a service year are free, the pile is limited to twelve cubic yards, and if the appliance is still there twenty four hours after the scheduled date the household reports a missed pick-up on 757-514-7630 or through the city form.Official guidance
How does Suffolk special pick-up work?+
No scheduling is needed: residents put the items beside the can no earlier than twenty four hours before the regular collection day and the weekly crew collects them, with up to twelve special pick-ups a service year running from July 1 to June 30 free of charge. The accepted list names appliances, boxes, debris, furniture, mattresses and yard waste, piles are limited to twelve cubic yards, tree limbs must be under six feet long and no more than twenty four inches in diameter, and household trash bags are not collected as special pick-up. A pile bigger than the limit has to be paid for in advance.Official guidance
How is refuse service billed in Suffolk?+
The cost of refuse collection is billed twice each year on the real estate tax bill, and the city collects refuse weekly from the city issued curbside can. Residents can order a can, schedule repairs, report missed collections or reserve a fourteen cubic yard roll-off container by calling 757-514-7630 or emailing the refuse request address, and the holiday calendar shows Veterans Day as the day with no trash collection while Columbus Day and Election Day bring no schedule change.Official guidance
What can go in a special pick-up pile?+
Appliances, boxes, debris, furniture, mattresses and yard waste are on the city's special pick-up list, with up to twelve pick-ups a service year from July 1 to June 30 free of charge. Everything goes beside the can no earlier than twenty four hours before the regular collection day, piles are limited to twelve cubic yards, tree limbs must be under six feet long and no more than twenty four inches in diameter, and household trash bags are not collected as special pick-up. A pile bigger than the limit has to be paid for in advance.Official guidance
Do I still have to separate trash and recycling?+
From July 1, 2026 the city moved to the regional SPSA SORT system, so residents no longer need to separate household trash and recyclables at the curb: both may go into either the green trash can or the blue recycling can, and the material is sorted at the authority's regional processing facility using technology such as artificial intelligence, robotics, cameras and air separation systems.Official guidance
What is accepted at the Recycling Drive?+
Tires of twenty two inches or less without rims with a Suffolk ID, household hazardous waste with an ID and the city's accepted list, and recycled materials including batteries, plastic bottles numbered 1 and 2, cardboard, computers, cordless tools, electronics, flat screen televisions of 42 inches or less, small furniture, clothing and shoes, glass, paper and magazines, plastic bags, plant pots, aluminum and tin cans and scrap metal. The drive also handles unserviceable United States flags, food and toiletry donations, eyeglasses and hearing aids and document shredding, and televisions with tubes are refused because they may go out with the regular trash instead.Official guidance
