Figuring out what the city takes. Waiting for pickup day. Calling around for quotes. It’s a lot to sort out for something you’re ready to be done with.
Standard sofa$79First item example Before applicable tax
Your exact price. Upfront.
Find your items in the catalog and see your exact price online. Book without phone calls or an in-person estimate.
Gone as soon as today.
Choose your pickup day. Book by 2pm local time for same-day pickup, where available.
In the loop until it’s gone.
Get a booking confirmation, a text before arrival and pickup photos when it’s done. Follow along on your pickup page.
Made for your place
Your place. One easy pickup plan.
A house, a condo or an apartment. Choose an accessible outdoor spot that works for your property. You arrange the move outside; we take it from there.
1
Book before you bring it out.
Your items can still be inside when you book. Follow the readiness instructions in your confirmation.
2
Choose a clear outdoor spot.
You arrange any carrying out of your home or down interior stairs. Keep entrances, sidewalks and shared access clear. We handle loading and haul-away from outside.
3
Show us where to find it.
Add a photo and clear location notes. Contact us before booking if a gate, building rule or restricted access window needs an arrangement.
At a house: outside, accessible and easy to identify.At an apartment: an approved outdoor spot with shared access clear.
Access needs an arrangement?
Check any building or shared-area rules. Contact us before booking if access is limited to particular hours.
City collection Furniture rides the free bulk trash route as a household item, inside the same ten cubic yard pickup limit and the twenty cubic yard annual allowance. No charge. Surprise households served by the city Solid Waste Department, with furniture counted inside the ten cubic yard per pickup and twenty cubic yard per year bulk allowance.
City collection No Surprise page names a mattress or box spring, so the piece has to be confirmed with the department even though household items ride the bulk route. The city publishes no mattress charge and names no mattress on the bulk or refused list, so confirm with the Solid Waste Department whether bedding counts as an accepted household item inside the free bulk allowance before the piece goes out.
City collection Appliances are removed by appointment for a published per pickup charge that appears on the next utility bill, and the crew will not take a cooling unit out of the bulk pile without that appointment. $21 for the published charge of $21 per appliance pickup, billed on the next city utility bill. Surprise residents served by the city Solid Waste Department, with the appointment booked through Customer Service. Accepted units are stoves, washers, dryers, refrigerators, trash compactors, air conditioners and empty water heaters.
City collection Household items and yard debris that will not fit in the can are collected as bulk trash on the household's scheduled day, with a ten cubic yard limit per pickup and twenty cubic yards a year at no additional charge. No charge. Residents served by the City of Surprise Solid Waste Department, with ten cubic yards allowed per pickup and twenty cubic yards per year at no additional charge. Appliances, dirt, rocks, concrete, blocks, bricks, roofing material, batteries and hazardous materials are not part of the free bulk pile.
The highest first-item price applies once. Every remaining item uses its additional-item price. Loading, transportation and disposal are included. Applicable sales tax is shown before payment.
Selected customer reviews. Counts checked September 2026.
The local disposal guide
Will the city take it?
Surprise collects curbside garbage and recycling on the same day once a week, with a 95 gallon trash receptacle provided to each residence and both cans at the curb by 6 a.m. The city also runs two pickup programs for material the cart cannot take. Bulk trash is collected on the household's scheduled day for household items and yard debris, with a ten cubic yard limit per pickup and twenty cubic yards a year at no additional charge, and the pile goes in the street against the gutter rather than on the sidewalk, at least ten feet from any fixed object and never on an arterial or collector road. Appliances are separate: a stove, washer, dryer, refrigerator, trash compactor, air conditioner or empty water heater is removed by appointment for a published per pickup charge on the next utility bill. Household hazardous products and electronics are also separate from each other but both run as driveway pickups from February through November, scheduled in advance and placed against the garage in labeled boxes rather than at the curb. The city's drop-off recycling services are suspended after a fire at the hauler's recycling facility, so the blue curbside can is the recycling route for now, and the city also publishes a no cost single residential load of up to two thousand pounds whose location has to be confirmed with the department.
Garbage and recycling are collected on the same day once a week, each residence has a 95 gallon trash receptacle, and both cans go to the curb by 6 a.m. on the scheduled day.
City cost & eligibility
The city bills solid waste service through the utility account and publishes the appliance and bulk program charges rather than a base collection rate, so confirm what applies to the address with the Solid Waste Department.
When & how
Put both the trash and the recycling can at the curb by 6 a.m. on the regular collection day, which the city publishes through its address lookup.
Get it ready
Separate approved recyclables into the blue can and keep risky items out of the garbage can, because some materials can injure crews or damage the truck when they are compacted together. The city's drop off recycling services are suspended after a fire at the hauler's recycling facility, so the blue curbside can is the recycling route until the department says otherwise.
Household items and yard debris that will not fit in the can are collected as bulk trash on the household's scheduled day, with a ten cubic yard limit per pickup and twenty cubic yards a year at no additional charge.
City cost & eligibility
No charge. Residents served by the City of Surprise Solid Waste Department, with ten cubic yards allowed per pickup and twenty cubic yards per year at no additional charge. Appliances, dirt, rocks, concrete, blocks, bricks, roofing material, batteries and hazardous materials are not part of the free bulk pile.
When & how
Set the pile out before 6 a.m. on the collection day, and it may go out the weekend before the scheduled date. The pile is collected on the household's bulk day rather than on a separate appointment.
Get it ready
Place the material in the street against the curb or gutter in front of the property, not on the sidewalk or on private property, keep it at least ten feet from poles, cars, fences and any other fixed object, and keep it off arterial and collector roads. Break down and stack empty cardboard, bag large quantities of small items such as clothing or toys, cut tree branches and large items into four foot sections, bag or box loose grass, leaves and small yard debris, and put cacti in sturdy cardboard boxes.
Appliances are removed by appointment for a published per pickup charge that appears on the next utility bill, and the crew will not take a cooling unit out of the bulk pile without that appointment.
City cost & eligibility
$21 for the published charge of $21 per appliance pickup, billed on the next city utility bill. Surprise residents served by the city Solid Waste Department, with the appointment booked through Customer Service. Accepted units are stoves, washers, dryers, refrigerators, trash compactors, air conditioners and empty water heaters.
When & how
Call Customer Service to book the appliance pickup, then set the unit out for the scheduled day rather than adding it to the bulk pile, because the bulk crew will not take an appliance without an appointment.
Get it ready
Empty the unit, secure or remove the doors, and drain or empty a water heater before the pickup. Keep the appliance out of the ordinary garbage can, and remember that batteries and hazardous materials are refused on this route as well.
Furniture rides the free bulk trash route as a household item, inside the same ten cubic yard pickup limit and the twenty cubic yard annual allowance.
City cost & eligibility
No charge. Surprise households served by the city Solid Waste Department, with furniture counted inside the ten cubic yard per pickup and twenty cubic yard per year bulk allowance.
When & how
Put the piece in the bulk pile for the scheduled collection day, out before 6 a.m. and no earlier than the weekend before.
Get it ready
Keep the piece whole and stack it neatly in the street against the gutter, cut anything longer than four feet into shorter sections, and keep glass, batteries, hazardous material and contractor debris out of the pile.
No Surprise page names a mattress or box spring, so the piece has to be confirmed with the department even though household items ride the bulk route.
City cost & eligibility
The city publishes no mattress charge and names no mattress on the bulk or refused list, so confirm with the Solid Waste Department whether bedding counts as an accepted household item inside the free bulk allowance before the piece goes out.
When & how
Call the department first, then set the piece out with the bulk pile only if it is confirmed for the address.
Get it ready
Keep the bedding dry and wrapped so it can be handled, count a mattress and box spring separately against the ten cubic yard limit, and keep the piece out of the garbage can.
Electronics are collected on the household hazardous waste route as their own appointment, separate from the other hazardous material pickup, and flat screens are accepted while box televisions are refused.
City cost & eligibility
No charge. Surprise households using the electronic household hazardous waste pickup. The city publishes no per item fee for the appointment, which is scheduled separately from the other hazardous waste pickup and runs from February through November.
When & how
Schedule the electronic pickup through the My Surprise app or Customer Service during the February to November season, then place the packaged items on the driveway against the garage by 6 a.m. on the appointment date.
Get it ready
Pack each item labeled and secured in a box no larger than sixteen by sixteen by twelve inches, with no more than four boxes per household, label the boxes for the collection team and wipe personal data from the device. Flat screen televisions, computers and cell phones are accepted, while box televisions, regular refuse, tires and radioactive or bio medical material are refused.
Only small construction and demolition pieces go in the bulk pile: under twenty five pounds and under four feet. Anything larger, or any contractor debris, has to go through a private hauler.
City cost & eligibility
The city publishes no collection charge for the small pieces that are accepted in the bulk pile and refuses everything larger, so confirm with the department and price the private hauler route for the rest.
When & how
Put accepted small pieces in the bulk pile on the collection day, and arrange a private hauler for a larger project load before the work starts.
Get it ready
Keep every piece under twenty five pounds and under four feet in length, keep dirt, rocks, concrete, blocks, bricks and roofing materials out of the pile entirely because the city refuses them and directs them to a private hauler, and keep contractor generated debris out of the residential route.
Exercise equipment is named on no Surprise page, so the machine has to be confirmed with the department before it goes into a bulk pile.
City cost & eligibility
No Surprise page names exercise equipment or publishes a price for it, so confirm with the Solid Waste Department whether the machine counts as a household item inside the free bulk allowance before it is set out.
When & how
Call the department first, then set the machine out with the bulk pile on the collection day if it is accepted.
Get it ready
Take the machine down as far as it comes apart, keep the pieces under four feet and inside the ten cubic yard pile, and keep anything that would count as metal over twenty five pounds or longer than four feet out of the pile.
Yard debris rides the free bulk trash route, with branches cut to four foot sections and loose grass or leaves bagged or boxed because loose small yard debris is not collected.
City cost & eligibility
No charge. Surprise households served by the city Solid Waste Department, with yard debris counted inside the ten cubic yard per pickup and twenty cubic yard per year bulk allowance.
When & how
Set the yard material out with the bulk pile before 6 a.m. on the collection day, and it can be placed the weekend before.
Get it ready
Cut tree branches and large items into four foot sections, bag or box loose grass, leaves and other small yard debris because loose material will not be collected, and put cacti in sturdy cardboard boxes. Keep dirt, rocks and concrete out of the pile, and keep the pile at least ten feet from any fixed object.
Household hazardous products get a driveway pickup scheduled from February through November, in labeled boxes placed against the garage rather than at the curb.
City cost & eligibility
No charge. Surprise households booking the driveway pickup through Customer Service or the My Surprise app, first come first served during the February to November season, with four boxes allowed per household and limits on fuels and paint.
When & how
Schedule the pickup in advance, then place the packaged boxes outside on the driveway against the garage by 6 a.m. on the appointment date for collection between 6 a.m. and 4 p.m. There is no hazardous waste pickup in December or January.
Get it ready
Label, secure and pack the material in boxes no larger than sixteen by sixteen by twelve inches, no more than four boxes per household, label the boxes for the collection team, label any container that has lost its original label, and keep everything from leaking. Never combine chemicals that could create fumes, fire or an explosion in one box. Accepted material includes fuels up to the published household limits, brake and transmission fluid, degreasers, pool chemicals, fire extinguishers, gas cylinders, car and rechargeable batteries, fluorescent bulbs, stains, varnishes, turpentine, cleaners, adhesives, oil based paint and thinners up to the published limit, lawn chemicals and electronic waste, while tires, box televisions, mercury, sulfuric acid, vape pens, ammunition, radioactive material and bio medical or commercial waste are refused.
The pile goes in the street against the curb or gutter in front of the property, not on the sidewalk or private property, at least ten feet from any fixed object such as a pole, car or fence, and it cannot sit on an arterial or collector road. Break down cardboard, bag small items and loose yard debris, cut branches and large pieces into four foot sections, and put cacti in sturdy boxes. Small debris left behind after the collection is the homeowner's responsibility.
How hazardous waste is packaged for the driveway pickup
Pack each item labeled and secured in a box no larger than sixteen by sixteen by twelve inches, with no more than four boxes per household, label the boxes for the collection team, label any container that has lost its original label, and keep everything from leaking. Boxes go on the driveway against the garage by 6 a.m. on the appointment date rather than at the curbside, and box televisions, tires, mercury, ammunition and commercial waste are refused.
Both the garbage can and the blue recycling can go to the curb by 6 a.m. on the collection day, and the blue can is the recycling route while the city's drop off recycling services are suspended. Keep risky material out of the garbage can, because some items can injure crews or damage the truck when they are compacted together.
Use a permitted, accessible outdoor spot. Arrange the move out of your home, keep shared access clear and follow your confirmation’s readiness instructions. Check with your building about access or staging limits before booking.
City of Surprise Public Works Solid Waste Department
Use the free bulk trash route
A Surprise household with household items or yard debris that will not fit in the garbage can.
Cost & conditions
No charge. Included for residents served by the city Solid Waste Department, with ten cubic yards per pickup and twenty cubic yards per year at no additional charge.
Arrange it
Stack the material in the street against the gutter for the scheduled collection day, out before 6 a.m. and no earlier than the weekend before, prepared to the published rules.
Ten cubic yards per pickup and twenty cubic yards a year, no appliances without an appointment, no household garbage, and refusals covering dirt, rocks, concrete, blocks, bricks, roofing, glass, batteries and contractor debris.
City of Surprise Public Works Solid Waste Department
Book an appliance pickup
A household with a stove, washer, dryer, refrigerator, trash compactor, air conditioner or empty water heater to dispose of.
Cost & conditions
$21 for the published charge of $21 per appliance pickup, billed on the next city utility bill. Surprise residents served by the city Solid Waste Department, with the appointment booked through Customer Service.
Arrange it
Call Customer Service to schedule the pickup, then set the unit out for the appointment rather than in the bulk pile.
Appointment only, one charge per pickup, and the unit has to be emptied with the doors secured or removed before it is collected.
City of Surprise Public Works Solid Waste Department
Schedule the hazardous waste driveway pickup
A Surprise household with paint, fuel, pool chemicals, batteries, bulbs or electronics that cannot go in a cart or the bulk pile.
Cost & conditions
No charge. Surprise households booking through Customer Service or the My Surprise app, first come first served, with the electronic pickup scheduled separately from the other hazardous material.
Arrange it
Schedule the appointment, then place the labeled boxes on the driveway against the garage by 6 a.m. on the collection date.
February through November only, four boxes per household at the published box size, no tires, box televisions, mercury, ammunition or commercial waste, and no pickup in December or January.
Prices, timing and the details that matter at your address.
How much does pickup cost?+
Choose your items to see the exact price. A standard sofa is $79 first and $29 additional. The highest first-item price applies once; every remaining item uses its additional-item price. Loading, transportation and disposal are included. Review any applicable sales tax and the final total before payment.
Can I book a pickup for today?+
Book by 2pm at your pickup address for same-day pickup, where available. Choose from the dates shown at checkout. Your booking is for a pickup day, and we text you when your hauler is on the way.
Do my items need to be outside when I book?+
You can book while your items are still inside. Arrange any indoor carrying and have everything outside and accessible according to your confirmation. We load and haul it away from there. Contact us before booking if your property has restricted access.
How much bulk trash can Surprise collect?+
Ten cubic yards per pickup and twenty cubic yards a year per household at no additional charge, with the pile set out before 6 a.m. on the collection day. One cubic yard is about the size of a washer or dryer, and the pile cannot sit within ten feet of a fixed object or on an arterial or collector road.Official guidance
What is refused in the Surprise bulk pile?+
Household garbage and food waste, branches and brush longer than four feet, construction or demolition debris weighing twenty five pounds or more or longer than four feet and any contractor debris, dirt, rocks, concrete, blocks, bricks, roofing material, metal or car parts over twenty five pounds or longer than four feet, glass such as windows, shower doors and mirrors, batteries and hazardous materials are all refused. A private hauler is the route for the refused construction and heavy material.Official guidance
How do I get rid of a refrigerator in Surprise?+
Book an appliance pickup with Customer Service. Appliances - stoves, washers, dryers, refrigerators, trash compactors, air conditioners and empty water heaters - are removed by appointment for a published per pickup charge billed to the utility account, and the bulk crew will not collect one without that appointment.Official guidance
Will Surprise take a couch in the bulk pile?+
Yes, furniture is a household item and household items are accepted in the bulk trash pile, inside the ten cubic yard pickup limit and the twenty cubic yard annual allowance. The pile goes in the street against the gutter at least ten feet from any fixed object, out before 6 a.m. on the collection day.Official guidance
Where do old televisions and computers go in Surprise?+
Into an electronic household hazardous waste pickup, which is scheduled separately from the other hazardous material appointment and only runs from February through November. Flat screen televisions, computers and cell phones are on the accepted list, box televisions are refused, and the packages go in labeled boxes no larger than sixteen by sixteen by twelve inches on the driveway against the garage by 6 a.m.Official guidance
How does Surprise collect paint and chemicals?+
With a driveway pickup scheduled from February through November, first come first served, and no pickup in December or January. Items go in labeled, secured boxes no larger than sixteen by sixteen by twelve inches, at most four boxes per household, placed against the garage by 6 a.m. on the appointment date. Oil based paint and thinners are accepted within the published limit, and tires, box televisions, mercury, ammunition and commercial waste are refused.Official guidance
How do I get rid of a couch or a mattress in Surprise?+
A couch is a household item and rides the free bulk trash pile, inside the ten cubic yard pickup limit and the twenty cubic yard annual allowance, placed against the gutter at least ten feet from any fixed object. A mattress is not named on the city's bulk or refused lists, so call the Solid Waste Department and confirm the piece before it goes out.Official guidance
Are appliances collected with the bulk pile?+
No, they need their own appointment. Stoves, washers, dryers, refrigerators, trash compactors, air conditioners and empty water heaters are removed by appointment for a published per pickup charge billed to the utility account, and the bulk crew will not take one without that appointment.Official guidance
How do paint and chemicals leave a Surprise home?+
By a driveway pickup scheduled from February through November, with the electronic items scheduled separately. Everything goes in labeled, secured boxes no larger than sixteen by sixteen by twelve inches, at most four boxes per household, placed against the garage by 6 a.m. on the appointment date, and never at the curbside. Tires, box televisions, mercury, sulfuric acid, vape pens, ammunition and commercial or bio medical waste are refused.Official guidance
Is the blue recycling can still collected?+
Yes. Garbage and recycling are collected on the same day each week and both cans go out by 6 a.m., while the city's drop off recycling services are suspended after a fire at the hauler's recycling facility, so residents are asked to keep using the blue curbside can until the department says otherwise.Official guidance
What does Surprise refuse in the bulk pile?+
Household garbage and food waste, branches over four feet, construction or demolition debris of twenty five pounds or more or longer than four feet and any contractor debris, dirt, rocks, concrete, blocks, bricks, roofing material, metal or car parts over twenty five pounds or longer than four feet, glass such as windows and mirrors, batteries and hazardous materials. The city directs the refused heavy and construction material to a private hauler.Official guidance
