Figuring out what the city takes. Waiting for pickup day. Calling around for quotes. It’s a lot to sort out for something you’re ready to be done with.
Standard sofa$79First item example Before applicable tax
Your exact price. Upfront.
Find your items in the catalog and see your exact price online. Book without phone calls or an in-person estimate.
Gone as soon as today.
Choose your pickup day. Book by 2pm local time for same-day pickup, where available.
In the loop until it’s gone.
Get a booking confirmation, a text before arrival and pickup photos when it’s done. Follow along on your pickup page.
Made for your place
Your place. One easy pickup plan.
A house, a condo or an apartment. Choose an accessible outdoor spot that works for your property. You arrange the move outside; we take it from there.
1
Book before you bring it out.
Your items can still be inside when you book. Follow the readiness instructions in your confirmation.
2
Choose a clear outdoor spot.
You arrange any carrying out of your home or down interior stairs. Keep entrances, sidewalks and shared access clear. We handle loading and haul-away from outside.
3
Show us where to find it.
Add a photo and clear location notes. Contact us before booking if a gate, building rule or restricted access window needs an arrangement.
At a house: outside, accessible and easy to identify.At an apartment: an approved outdoor spot with shared access clear.
Access needs an arrangement?
Check any building or shared-area rules. Contact us before booking if access is limited to particular hours.
City collection Furniture is on the city's accepted bulky list and leaves on a requested BABIC pickup, which the city provides at no additional cost to residents. Anything heavier than 50 pounds is called in and set at the curbside right-of-way, while lighter pieces go out with the twice weekly refuse. No charge. Richardson residents requesting the service for material generated on their own property, inside the city's suggested limit of eight requests a year. The city states that bulky item collection is provided at no additional cost.
City collection Mattress and box springs are named together on the city's accepted bulky list, so bedding is a BABIC request rather than a cart item. The same no additional cost rule and the same eight request guide apply. No charge. Richardson residents requesting a BABIC pickup for a bed generated at their own address, with the city asking residents to limit requests to about eight calls a year. No separate mattress charge is published.
City collection Large appliances, including washers, dryers, ovens, stoves, water heaters, refrigerators and freezers, are on the accepted bulky list. Small appliances under 50 pounds go out with the twice weekly refuse instead, and any appliance over 50 pounds has to be called in for a BABIC collection. No charge. Richardson residents requesting a BABIC collection for a large appliance from their own property, with no additional cost published and the same suggested limit of eight requests a year. Small appliances below the 50 pound threshold ride the regular refuse service.
City collection Household trash and recycling are collected twice a week. What fits the weight limit goes to the normal pickup point, while limbs, logs and bulky items over 50 pounds go to the curbside right-of-way and, if they are bulky, have to be called in. $10 for resident price for a 50 count roll of 30 gallon 2 mil black refuse bags, in force since the city's October 1, 2023 pricing, with a nonresident roll at $10.50 and a 26 count roll of blue recycling bags at $4.50 resident and $5.00 nonresident. Richardson residents buying the city's required refuse bags, which the city sells because they meet the code requirements. Blue recycling bags are free through the city's recycling bag vouchers, which are redeemed at the Heights and Huffhines recreation centres, and the city's own bag page is the source for every figure here.
The highest first-item price applies once. Every remaining item uses its additional-item price. Loading, transportation and disposal are included. Applicable sales tax is shown before payment.
Selected customer reviews. Counts checked September 2026.
The local disposal guide
Will the city take it?
Richardson collects household trash and recycling twice a week and runs a separate by-request service for everything big: Brush and Bulky Item Collection, known here as BABIC. Furniture, mattresses and box springs, large appliances including refrigerators and freezers, and large electronics such as televisions and computer monitors are all on the accepted list, and the collection carries no additional cost, with the city asking residents to hold requests to about eight a year. Anything under 50 pounds belongs in the twice weekly refuse instead, and anything over 50 pounds is called in and left at the curbside right-of-way. Construction debris works differently: the ordinance puts it entirely in the hands of city-permitted haulers who contract with the resident, and the bulky service refuses it along with tires, concrete, glass and hazardous material.
Furniture is on the city's accepted bulky list and leaves on a requested BABIC pickup, which the city provides at no additional cost to residents. Anything heavier than 50 pounds is called in and set at the curbside right-of-way, while lighter pieces go out with the twice weekly refuse.
City cost & eligibility
No charge. Richardson residents requesting the service for material generated on their own property, inside the city's suggested limit of eight requests a year. The city states that bulky item collection is provided at no additional cost.
When & how
Request the pickup online or on 972-744-4111, put the furniture at the curbside right-of-way before midnight on the night before the designated collection day, and check the service delay page because a delayed route usually runs the next day.
Get it ready
Keep the pile to accepted bulk, put anything under 50 pounds in the regular refuse instead, and leave prohibited material out: construction and remodeling debris, roofing, tile, concrete, dirt, glass and window frames, compressed gas cylinders, vehicle parts and tires.
Mattress and box springs are named together on the city's accepted bulky list, so bedding is a BABIC request rather than a cart item. The same no additional cost rule and the same eight request guide apply.
City cost & eligibility
No charge. Richardson residents requesting a BABIC pickup for a bed generated at their own address, with the city asking residents to limit requests to about eight calls a year. No separate mattress charge is published.
When & how
Request the pickup, then leave the bed at the curbside right-of-way before midnight the night before the designated collection day.
Get it ready
Count the mattress and the box spring as the pieces being collected, keep them dry, and keep them off the sidewalk and clear of the cart. Items under 50 pounds belong in the twice weekly refuse, so a light foam piece may not need a request at all.
Large appliances, including washers, dryers, ovens, stoves, water heaters, refrigerators and freezers, are on the accepted bulky list. Small appliances under 50 pounds go out with the twice weekly refuse instead, and any appliance over 50 pounds has to be called in for a BABIC collection.
City cost & eligibility
No charge. Richardson residents requesting a BABIC collection for a large appliance from their own property, with no additional cost published and the same suggested limit of eight requests a year. Small appliances below the 50 pound threshold ride the regular refuse service.
When & how
Request the pickup on 972-744-4111 or online and set the appliance at the curbside right-of-way before midnight on the night before the designated collection day.
Get it ready
Empty the unit, secure or remove the doors, and keep refrigerants and other fluids out of the pile because hazardous material is prohibited. A refrigerator or freezer is accepted as a large appliance, so no separate Freon certification step is published.
Large electronics are accepted as bulky items: the city names televisions and computer monitors on its accepted list, so a screen leaves on a BABIC request at no additional cost. Smaller electronics fall under the 50 pound rule and ride the regular refuse, and the city's own electronics page links to outside recyclers rather than running a municipal programme.
City cost & eligibility
No charge. Richardson residents requesting a bulky collection for a large television or monitor from their own property, within the suggested eight requests a year. The city's electronics page directs residents to Best Buy, the Texas Commission on Environmental Quality, Time to Recycle and Earth911 for additional options, each of which sets its own terms.
When & how
Request the bulky collection for a large screen on 972-744-4111 or online, and note that the transfer station on Lookout Drive does not accept electronics at all.
Get it ready
Wipe personal data before handover, keep the device off the sidewalk and clear of the cart, and check the outside recyclers the city lists if you would rather not wait for a bulky day.
Construction and demolition debris is refused on the bulky route, and the city ordinance gives the work to permitted private haulers: C&D is collected by contractors operating under a city franchise or permit who contract directly with the customer and bill them for the service. A resident project therefore needs an open-top container rather than a curbside call.
City cost & eligibility
The city does not collect construction debris and publishes no rate for it. The ordinance provides that permitted contractors contract directly with the customer and invoice them, so the container and haul price comes from the hauler.
When & how
Arrange the open-top container with a city-permitted hauler before the project starts, because there is no municipal collection day for this material.
Get it ready
Keep construction and remodeling debris off the bulky pile and out of the carts, and keep concrete, asphalt, bricks, rocks, dirt, sand, sod, railroad ties, ceramic tile, roofing and glass with the permitted hauler's container instead.
Exercise equipment is not named on the accepted or prohibited lists. Scrap metal is accepted, with bicycles and swing sets under 8 feet given as examples, so a metal framed machine may qualify, but the route has to be confirmed with the city.
City cost & eligibility
No exercise equipment line or price is published. Call the city at 972-744-4111 and confirm whether the machine is accepted as a bulky item or as scrap metal, and whether anything under 105 pounds changes the route.
When & how
Confirm with the city, then request the bulky collection or put a lighter piece out with the twice weekly refuse if the city agrees.
Get it ready
Give the weight and dimensions when you call, drain the fluids from any powered part, remove the console and battery pack so the electronics are handled separately, and break the frame down so two people can lift it.
Household trash and recycling are collected twice a week. What fits the weight limit goes to the normal pickup point, while limbs, logs and bulky items over 50 pounds go to the curbside right-of-way and, if they are bulky, have to be called in.
City cost & eligibility
$10 for resident price for a 50 count roll of 30 gallon 2 mil black refuse bags, in force since the city's October 1, 2023 pricing, with a nonresident roll at $10.50 and a 26 count roll of blue recycling bags at $4.50 resident and $5.00 nonresident. Richardson residents buying the city's required refuse bags, which the city sells because they meet the code requirements. Blue recycling bags are free through the city's recycling bag vouchers, which are redeemed at the Heights and Huffhines recreation centres, and the city's own bag page is the source for every figure here.
When & how
Use the twice weekly collection day on the published map, and put anything over 50 pounds at the curbside right-of-way instead of the normal pickup point.
Get it ready
Bag the trash in the city-approved bags, which the city recommends in black or dark colours at 2 mil thickness, keep the normal pickup point clear for carts and lighter material, and keep prohibited material out of every stream: hazardous waste, construction debris, tires, concrete, glass and compressed gas cylinders.
Under 50 pounds rides the regular truck, over 50 pounds gets a call
Richardson splits material by weight. Household trash, recycling, plastic bags and anything under 50 pounds, including small appliances, microwaves, chairs and vacuums, go to the normal pickup point for the twice weekly collection. Vegetative debris such as limbs and logs over 50 pounds goes to the curbside right-of-way, and a bulky item such as an appliance or piece of furniture over 50 pounds has to be called in as a Brush and Bulky Item Collection and left at the right-of-way.
BABIC is a service provided by request, so the pile does not move until the request is made through the online form or 972-744-4111. Material goes out before midnight on the night before the designated collection day, the city asks residents to limit themselves to about eight requests a year, and a route shown as delayed on the service page usually runs the following day, including Saturday. If a scheduled pile is missed in error, the 24 hour response centre is the same number.
The pile never includes construction debris, tires or glass
Roofing materials and shingles, tile and laminate flooring, hazardous waste such as paint, oil, pesticides and solvents, buildings and sheds, concrete, asphalt, bricks, rocks, gravel, dirt, sand, sod and railroad ties, ceramic tile, remodeling and construction debris, glass, mirrors, windows and window frames, compressed gas or air cylinders and vehicle parts including tires are all prohibited from the bulky pile. Construction material goes in an open-top container from a city-permitted hauler who bills the resident directly.
Use a permitted, accessible outdoor spot. Arrange the move out of your home, keep shared access clear and follow your confirmation’s readiness instructions. Check with your building about access or staging limits before booking.
A Richardson household with a couch, mattress, large appliance, television or monitor, or another bulky item over 50 pounds.
Cost & conditions
No charge. Richardson residents, for material generated on their own property, with the city stating that bulky item collection is provided at no additional cost and asking residents to limit requests to about eight calls a year.
Arrange it
Request the pickup online or on 972-744-4111, then put the material at the curbside right-of-way before midnight on the night before the designated collection day and check the service delay page.
Construction and remodeling debris, roofing, tile and laminate flooring, hazardous waste, buildings and sheds, concrete, asphalt, bricks, rocks, dirt, sand, sod, railroad ties, ceramic tile, glass and window frames, compressed gas cylinders and vehicle parts including tires are all refused.
Drop regular trash at the Lookout transfer station
A Richardson resident with a load of regular household trash and proof of residency.
Cost & conditions
The city publishes no fee for resident drop-off at the transfer station, so confirm the current terms on 972-234-3247 before loading the vehicle.
Arrange it
Drive to 1601 E. Lookout Drive with a driver's licence and a current water bill for proof of residency, Monday to Saturday between 8:00 a.m. and 4:30 p.m.
The station takes regular trash only. It does not accept hazardous waste or electronics, and brush has to go to the Custer Transfer Station at 9901 Custer Road in Plano.
A household that would rather recycle a television, monitor or other device directly than wait for a bulky collection.
Cost & conditions
The city's electronics page links to Best Buy, the Texas Commission on Environmental Quality, Time to Recycle and Earth911 without publishing any price, and each of those sets its own terms, so confirm acceptance and any fee with the receiver.
Arrange it
Pick a receiver from the city's list, confirm that it takes the device, and deliver it during that receiver's hours.
These are outside programmes rather than city services, and the city's own bulky route remains the free option for a large television or monitor.
Order an open-top container from a permitted hauler
A household with construction, remodeling or demolition debris from its own project.
Cost & conditions
The city does not publish construction rates because the ordinance puts the service with permitted contractors who contract directly with the customer, so the hauler quotes the container and haul.
Arrange it
Contact a city-permitted hauler, arrange the open-top container before the project starts, and settle the invoice with the hauler directly.
The city's bulky service refuses construction and remodeling debris, and prohibited material cannot simply be added to another pile, so the container is the route the ordinance anticipates.
Richardson residents have three routes, and the 50 pound line decides which one applies. Anything under 50 pounds goes out with the twice weekly refuse collection at the normal pickup point, using the city's refuse bags. Anything over 50 pounds goes to the curbside right-of-way, and if it is bulky, such as furniture, a mattress and box springs, a large appliance or a large television or monitor, it has to be requested as a Brush and Bulky Item Collection on 972-744-4111 or through the online form and left out before midnight on the night before the designated day, at no additional cost and within the city's suggested limit of about eight requests a year. Residents can also drive regular trash to the NTMWD Lookout Transfer Station at 1601 E. Lookout Drive, Monday to Saturday 8 a.m. to 4:30 p.m., with a driver's licence and current water bill, but that site refuses hazardous waste and electronics and brush goes to the Custer Transfer Station in Plano instead. Construction and demolition debris is outside all of this: the ordinance leaves it to city-permitted haulers who contract with the resident and bill them directly, and the bulky service refuses it along with tires, concrete, glass and hazardous material. Residential regular trashBrush and bulky item collectionConstruction and demolition debrisAcceptable and prohibited material
Resident drop-off for regular trash
NTMWD Lookout Transfer Station
1601 E. Lookout Drive, Richardson, TX 75082
Regular household trash dropped off by Richardson residents, with a driver's licence and current water bill required as proof of residency.
Hazardous waste, including toxic, corrosive and flammable chemicals, and electronics are not accepted, and brush must be taken to the Custer Transfer Station at 9901 Custer Road in Plano rather than to this site.
Monday to Saturday, 8:00 a.m. to 4:30 p.m. Telephone 972-234-3247.
The city pages do not publish a resident drop-off fee for this station, so confirm the current terms on 972-234-3247.
Prices, timing and the details that matter at your address.
How much does pickup cost?+
Choose your items to see the exact price. A standard sofa is $79 first and $29 additional. The highest first-item price applies once; every remaining item uses its additional-item price. Loading, transportation and disposal are included. Review any applicable sales tax and the final total before payment.
Can I book a pickup for today?+
Book by 2pm at your pickup address for same-day pickup, where available. Choose from the dates shown at checkout. Your booking is for a pickup day, and we text you when your hauler is on the way.
Do my items need to be outside when I book?+
You can book while your items are still inside. Arrange any indoor carrying and have everything outside and accessible according to your confirmation. We load and haul it away from there. Contact us before booking if your property has restricted access.
How does a couch leave a Richardson address?+
On a requested Brush and Bulky Item Collection. Furniture is on the accepted list, the service is provided at no additional cost to residents, and the city asks for no more than about eight requests a year. Call 972-744-4111 or use the online form, then put the piece at the curbside right-of-way before midnight on the night before the designated day.Official guidance
Will Richardson take a mattress and box spring?+
Yes. Mattress and box springs are on the city's accepted bulky list, so a household requests a collection on 972-744-4111 or through the online form and leaves the bed at the curbside right-of-way. Bulky collection is provided at no additional cost, with the city asking residents to keep requests to about eight a year.Official guidance
Can a refrigerator be collected in Richardson?+
Yes. Refrigerators and freezers are listed among the large appliances accepted for a Brush and Bulky Item Collection, and the service is provided at no additional cost to residents. Request the pickup on 972-744-4111 and leave the unit at the curbside right-of-way, because anything over 50 pounds has to be called in rather than placed with the regular trash.Official guidance
Where does a Richardson television go?+
On a requested bulky collection, because televisions and computer monitors are named as accepted large electronics. The service costs nothing extra for residents. The transfer station does not accept electronics, and the city's electronics page points to Best Buy, the Texas Commission on Environmental Quality, Time to Recycle and Earth911 for other options.Official guidance
Who collects trash in Richardson?+
The city's Public Services department runs solid waste from 1260 Columbia Drive, with the main number 972-744-4111 answered around the clock. Household trash and recycling are collected twice a week, and the by-request Brush and Bulky Item Collection handles the large items.Official guidance
What does a bulky pickup cost in Richardson?+
Nothing extra. The city states that bulky item collection is provided to residents at no additional cost, and it asks residents to limit service requests to about eight calls a year so the service keeps working for everyone.Official guidance
Where do paint and chemicals go in Richardson?+
Never in the regular trash. The health department states that hazardous products must be stored in their original containers with lids fastened and disposed of properly, and it points residents to its household hazardous waste guidance rather than to a curbside or bulky route. The same page covers prescription drug take-back.Official guidance
Where do the Richardson trash bags come from?+
Residents buy refuse bags from the city, which sells them because they meet the code requirements and recommends black or dark coloured bags at 2 mil thickness so they handle properly on the truck. The city publishes the resident price of $10 for a 50 count roll of 30 gallon black bags and $4.50 for a 26 count roll of blue recycling bags, with nonresident rolls at $10.50 and $5.00, and blue recycling bags are free through the city's recycling bag vouchers, redeemed at the Heights and Huffhines recreation centres.Official guidance
What if my bulky pickup is delayed?+
Check the service delay page. The city says a route listed as delayed is usually collected the following day, including Saturdays, and that a pile missed in error should be reported to the 24 hour response centre on 972-744-4111.Official guidance
Can a weight bench go out with the trash?+
Ask the city at 972-744-4111 first. Scrap metal is accepted as a bulky item, with bicycles and swing sets under 8 feet given as examples, but exercise equipment is not named either way, so the city decides whether the bench rides a bulky request or belongs in the under 50 pound refuse stream.Official guidance
