Figuring out what the city takes. Waiting for pickup day. Calling around for quotes. It’s a lot to sort out for something you’re ready to be done with.
Standard sofa$79First item example Before applicable tax
Your exact price. Upfront.
Find your items in the catalog and see your exact price online. Book without phone calls or an in-person estimate.
Gone as soon as today.
Choose your pickup day. Book by 2pm local time for same-day pickup, where available.
In the loop until it’s gone.
Get a booking confirmation, a text before arrival and pickup photos when it’s done. Follow along on your pickup page.
Made for your place
A clear spot. An easy pickup.
Your driveway or another accessible outdoor spot. Bring your items outside and leave a clear path. We take care of loading and hauling them away.
1
Book before you bring it out.
Your items can still be inside when you book. Follow the readiness instructions in your confirmation.
2
Choose a clear outdoor spot.
You arrange any carrying out of your home or down interior stairs. Keep entrances, sidewalks and shared access clear. We handle loading and haul-away from outside.
3
Show us where to find it.
Add a photo and clear location notes. Contact us before booking if a gate, building rule or restricted access window needs an arrangement.
At a house: outside, accessible and easy to identify.
A gate or shared pickup area?
If your property has access rules, check the approved location and contact us before booking about any restrictions.
City collection Furniture is on the accepted bulky waste list, so a couch or a table goes out on the assigned monthly day inside the size limit, with carpet prepared in small light sections. No charge. City of Plano households inside the residential collection program. Furniture inside the bulky pile size carries no additional charge, and a pile that exceeds the limit moves to the special paid collection.
City collection Mattresses and box springs are named on the accepted bulky waste list and need no appointment beyond the household's assigned monthly bulky day. No charge. City of Plano households inside the residential collection program, with bedding counted inside the bulky pile size at no additional charge.
City collection Stoves, washers, dryers, water heaters and microwaves ride the free bulky pile, while anything holding refrigerant is a special paid collection with an environmental fee. From $25 for the published $25 environmental fee for items containing refrigerant such as refrigerators, freezers, window air conditioners and water coolers, charged on top of the special paid collection rate, while stoves, washers, dryers, water heaters and microwaves ride the free bulky pile. City of Plano households inside the residential collection program. A refrigerant unit has to be booked as a special paid collection through Customer Service and the fee appears on the utility bill.
City collection Every household has an assigned bulky waste collection day each month, and items too large for the trash cart go out on that day at no additional charge inside a pile no larger than six feet by four feet by four feet. No charge. City of Plano households inside the residential collection program, using the assigned monthly bulky waste day. There is no additional charge for a pile inside the published size, while a larger pile, an out of cycle collection or an unmanageable load has to be booked as a special paid collection.
The highest first-item price applies once. Every remaining item uses its additional-item price. Loading, transportation and disposal are included. Applicable sales tax is shown before payment.
Selected customer reviews. Counts checked September 2026.
The local disposal guide
Will the city take it?
Plano collects bulky waste every month from each household on its own assigned day, and the route is generous: furniture, mattresses and box springs, carpet cut into small sections, bicycles, toys, a drained lawnmower and major appliances such as stoves, washers, dryers, water heaters and microwaves all ride the bulky pile at no extra charge. The pile has to stay inside the published size, no larger than six feet by four feet by four feet and within six feet of the alley or curb, and it cannot be set out more than five days before the assigned day. Two kinds of load leave the free route: a pile that runs over the size limit, an out of cycle request, or a major renovation load has to be booked as a special paid collection with a per cubic yard charge and a minimum, and anything holding refrigerant carries an extra environmental fee on top. Brush and yard trimmings are excluded from bulky waste entirely and have their own weekly collection. Paint, oil, pesticides, solvents and other chemicals never go in the pile: the city schedules a household chemical collection to the door with a marked box, a gallon limit and a container size cap, and residents can also bring back reusable chemicals free from the city's reuse center. Electronics and other outside the cart material move through community recycling events and the city's public recycling drop off rather than the bulky pile, and contractor waste must be handled by the contractor or a permitted hauler.
Every household has an assigned bulky waste collection day each month, and items too large for the trash cart go out on that day at no additional charge inside a pile no larger than six feet by four feet by four feet.
City cost & eligibility
No charge. City of Plano households inside the residential collection program, using the assigned monthly bulky waste day. There is no additional charge for a pile inside the published size, while a larger pile, an out of cycle collection or an unmanageable load has to be booked as a special paid collection.
When & how
Put the pile at the collection point no earlier than five days before the assigned bulky waste day and no later than 7 a.m. on that day. Call the city or use the interactive map to confirm the assigned day for the address.
Get it ready
Keep the pile no larger than six feet by four feet by four feet, within six feet of the alley or curb, and at least two feet from trash and recycling carts, fences, vehicles and gas meters, and keep it clear of overhead obstructions. Cut carpet and padding into small sections weighing no more than fifty pounds each, cut wood and fence sections to a maximum of six feet long by four feet wide and stack them no higher than four feet, and drain gas and oil from a lawnmower before it goes out.
Special paid collection for larger or out of cycle loads
Accepted with preparation
A pile over the bulky waste size, an out of cycle request, yard trimmings outside the weekly criteria or a large renovation load is booked as a special paid collection priced by the cubic yard with a minimum charge.
City cost & eligibility
From $20 for the published special paid collection rate of $10 per cubic yard subject to a $20 minimum, with a $25 environmental fee added for items containing refrigerant such as refrigerators, freezers, window air conditioners and water coolers. City of Plano households booking the service through Customer Service, with the charge appearing on the city utility bill. The load has to be clear of obstacles because the collection is made with a boom truck.
When & how
Call Customer Service to schedule the paid collection, then keep the load clear of the fence, gas meter, mailbox, low hanging wires and anything else the boom truck needs to reach around.
Get it ready
Separate anything holding refrigerant so the environmental fee is applied correctly, keep roofing material, shingles, vehicle parts, tires, bricks, rock, asphalt, gravel, concrete, dirt, soil, sod, glass panes, doors and mirrors, compressed gas cylinders, railroad ties and hazardous waste out of the load because they are refused even on the paid route, and route contractor waste through the contractor or a permitted hauler.
Furniture is on the accepted bulky waste list, so a couch or a table goes out on the assigned monthly day inside the size limit, with carpet prepared in small light sections.
City cost & eligibility
No charge. City of Plano households inside the residential collection program. Furniture inside the bulky pile size carries no additional charge, and a pile that exceeds the limit moves to the special paid collection.
When & how
Set the furniture out on the assigned monthly bulky waste day, no earlier than five days before and no later than 7 a.m. on the day.
Get it ready
Keep each piece manageable for the crew, cut carpet and padding into small sections weighing no more than fifty pounds each, and keep the pile inside six feet by four feet by four feet with two feet of clearance from carts, fences, vehicles and gas meters.
Mattresses and box springs are named on the accepted bulky waste list and need no appointment beyond the household's assigned monthly bulky day.
City cost & eligibility
No charge. City of Plano households inside the residential collection program, with bedding counted inside the bulky pile size at no additional charge.
When & how
Put the bedding out with the rest of the bulky pile on the assigned day, inside the five day set-out window.
Get it ready
Keep each piece dry enough to handle, count a mattress and a box spring separately against the pile size, and keep the bedding out of the trash and recycling carts.
Stoves, washers, dryers, water heaters and microwaves ride the free bulky pile, while anything holding refrigerant is a special paid collection with an environmental fee.
City cost & eligibility
From $25 for the published $25 environmental fee for items containing refrigerant such as refrigerators, freezers, window air conditioners and water coolers, charged on top of the special paid collection rate, while stoves, washers, dryers, water heaters and microwaves ride the free bulky pile. City of Plano households inside the residential collection program. A refrigerant unit has to be booked as a special paid collection through Customer Service and the fee appears on the utility bill.
When & how
For a unit without refrigerant, put it on the bulky pile for the assigned monthly day. For a refrigerator, freezer or air conditioner, call Customer Service to schedule the special paid collection and keep the load clear of obstacles for the boom truck.
Get it ready
Empty the unit, secure or remove the doors, and keep the appliance out of the trash and recycling carts. A unit holding refrigerant is not part of the free bulky pile, so book the paid collection and expect the environmental fee.
Electronics are not part of the bulky pile: the city routes that material to community recycling events and to the public recycling drop off, and the event dates have to be confirmed.
City cost & eligibility
The city publishes no per item electronics price and lists electronics among the materials accepted at community recycling events rather than on the bulky route, so confirm the next event date and any charge with Customer Service before the device is moved.
When & how
Watch for the next community recycling event or ask Customer Service about the drop off, because electronics do not go out with the bulky pile.
Get it ready
Wipe personal data from the device, keep electronics out of the bulky pile and the carts, and separate any paper for shredding or clothing for donation if the same event takes them.
Hazardous products never go in the pile: the city schedules a household chemical collection to the door, with a marked box, a gallon limit and a container size cap, and collected products are redistributed free at the reuse center.
City cost & eligibility
The city does not publish a fee for the household chemical collection on the page, so confirm any charge and the scheduling details with Customer Service when the collection is booked.
When & how
Call Customer Service or submit the online request to schedule the collection, then put the box at the collection point by 7 a.m. on the scheduled day.
Get it ready
Pack the items in a cardboard box marked HCC, keep the box at least two feet from the trash and recycling carts and under fifty pounds, keep each collection to the 15 gallon limit, and keep every container to five gallons or less with the product in its original container except for automotive fluids. Accepted material covers household cleaners, cooking oils, drain cleaners, fire extinguishers, floor care products, furniture polish, insect sprays, metal polish, oven cleaners, window cleaners, helium tanks, fertilizers, fungicides, herbicides, pesticides, pool additives and acids, and garage stored products, with mercury thermometers and thermostats scheduled separately by telephone.
A large renovation load can be booked as a special paid collection, but bricks, concrete, dirt, roofing material, contractor waste and many other heavy streams are refused on both the free and the paid route.
City cost & eligibility
From $20 for the special paid collection rate of $10 per cubic yard subject to a $20 minimum, which is the route for a large amount of construction debris from a major household renovation as well as for unmanageable piles. City of Plano households booking through Customer Service, with the charge on the utility bill, while waste generated by a project that requires a contractor has to be disposed of by the contractor or through a permitted hauler.
When & how
Call Customer Service to book the paid collection for a load the bulky route cannot take, and arrange the contractor or permitted hauler route for project waste before the work starts.
Get it ready
Keep bricks, rock, asphalt, gravel, concrete, dirt, soil, sod, roofing material and shingles, railroad ties, glass panes and doors, compressed gas cylinders and hazardous products out of every pile, because both the free and the paid routes refuse them. Small wood and fence sections are accepted when cut to a maximum of six feet by four feet and stacked no higher than four feet.
No Plano page names exercise equipment, so a machine is confirmed with Customer Service before it goes out, even though it is the kind of large item the bulky route handles.
City cost & eligibility
The accepted bulky list names furniture, mattresses, appliances and carpet but no exercise machine, and no separate charge is published, so confirm with Customer Service whether the machine rides the bulky pile or has to be booked as a special paid collection.
When & how
Call Customer Service first, then use the assigned bulky day if the machine is accepted there, or book the paid collection if it is not.
Get it ready
Break the machine down as far as it comes apart, remove the weights and the console, and keep it inside the pile size limits if it is accepted on the bulky route, because an oversized or unmanageable load is refused or moved to the paid collection.
Brush and yard trimmings are excluded from the monthly bulky pile and have their own weekly collection, and anything beyond that criteria is booked as a special paid collection.
City cost & eligibility
The city publishes no separate price for the weekly yard trimming collection and directs anything outside its criteria to the special paid collection, which is charged by the cubic yard with a minimum, so confirm the route and the amount with Customer Service.
When & how
Use the weekly yard trimming collection for routine material, and call Customer Service to book the paid collection when the volume goes beyond what the weekly service accepts.
Get it ready
Keep yard trimmings out of the bulky pile, since brush and trimmings are expressly excluded there, keep treated wood out of the yard stream, and stack what is left so the crew can reach it from the collection point.
The pile may not go out more than five days before the assigned bulky waste day, and it has to be out by 7 a.m. on the day itself. Keep it inside six feet by four feet by four feet, within six feet of the alley or curb, at least two feet from trash and recycling carts, fences, vehicles and gas meters, and clear of overhead obstructions. Cut carpet into sections under fifty pounds and wood or fence pieces to six feet by four feet stacked no more than four feet high.
Schedule the collection through Customer Service or the online request form, then put the items in a cardboard box marked HCC at the collection point by 7 a.m. on the scheduled day. The box goes at least two feet from the trash and recycling carts and weighs under fifty pounds, each collection is limited to 15 gallons, and no container may be larger than five gallons. Chemicals stay in their original containers except for automotive fluids, and mercury thermometers or thermostats are scheduled by telephone.
A special paid collection is made with a boom truck, so the load has to be clear of the fence, gas meter, mailbox and any low hanging wires before the truck arrives. Items containing refrigerant carry an environmental fee on top of the per cubic yard rate, and roofing material, tires, vehicle parts, bricks, concrete, dirt, glass, compressed gas cylinders, railroad ties and hazardous products are refused even on the paid route.
Use a permitted, accessible outdoor spot. Arrange the move out of your home, keep shared access clear and follow your confirmation’s readiness instructions. Check with your building about access or staging limits before booking.
City of Plano Public Works trash and recycling service
Use the assigned monthly bulky waste day
A Plano household with furniture, bedding, appliances without refrigerant, carpet or other items too large for the trash cart.
Cost & conditions
No charge. Included with residential collection for a pile inside the published size, with no additional charge beyond the utility service.
Arrange it
Confirm the assigned bulky waste day for the address, then set the pile at the collection point no earlier than five days before and no later than 7 a.m. on the day.
One assigned day a month, a pile no larger than six feet by four feet by four feet, brush and yard trimmings excluded, refrigerant appliances excluded, and heavy material such as brick, concrete, dirt, roofing and contractor waste refused.
City of Plano Public Works trash and recycling service
Book a special paid collection
A household with a pile that exceeds the bulky size, an out of cycle request, yard trimmings beyond the weekly criteria, a refrigerant appliance or a large renovation load.
Cost & conditions
From $20 for the published rate of $10 per cubic yard with a $20 minimum, plus a $25 environmental fee for items containing refrigerant. City of Plano households booking through Customer Service, with the charge added to the utility bill.
Arrange it
Call Customer Service to schedule the collection, describe the load so the refrigerant fee is applied where it belongs, and clear the area for the boom truck.
Priced by volume with a minimum, bookable rather than part of the assigned day, and it still refuses bricks, concrete, dirt, roofing material and shingles, vehicle parts, tires, compressed gas cylinders, railroad ties, glass and hazardous products.
City of Plano Public Works trash and recycling service
Schedule a household chemical collection
A Plano household with cleaners, paint related products, oils, pool products, garden chemicals, fire extinguishers, helium tanks or other labeled household products.
Cost & conditions
The city does not publish a fee for the household chemical collection, so confirm any charge when the collection is scheduled and note that collected products are redistributed free at the reuse center.
Arrange it
Call Customer Service or submit the online form, then put the marked box at the collection point by 7 a.m. on the scheduled day.
Scheduled rather than weekly, a 15 gallon limit per collection, no container larger than five gallons, original containers except for automotive fluids, and a box under fifty pounds set two feet from the carts.
City of Plano Public Works trash and recycling service
Use a community recycling event or the public drop off
A Plano household with electronics, paper to shred, clothing to donate or other material that does not belong in the carts or the bulky pile.
Cost & conditions
The city lists electronics among the materials accepted at community recycling events and names its public recycling drop off, without publishing a per item charge, so confirm the next event date and any cost with Customer Service.
Arrange it
Watch for the next community recycling event and bring the material prepared, or ask Customer Service about the public recycling drop off.
Events are scheduled rather than continuous, the drop off is the only public one in the city, and this route is separate from the bulky pile and the carts.
Prices, timing and the details that matter at your address.
How much does pickup cost?+
Choose your items to see the exact price. A standard sofa is $79 first and $29 additional. The highest first-item price applies once; every remaining item uses its additional-item price. Loading, transportation and disposal are included. Review any applicable sales tax and the final total before payment.
Can I book a pickup for today?+
Book by 2pm at your pickup address for same-day pickup, where available. Choose from the dates shown at checkout. Your booking is for a pickup day, and we text you when your hauler is on the way.
Do my items need to be outside when I book?+
You can book while your items are still inside. Arrange any indoor carrying and have everything outside and accessible according to your confirmation. We load and haul it away from there. Contact us before booking if your property has restricted access.
Can I use a Plano community event for electronics?+
The city lists electronics among event materials. Check the specific event’s current acceptance and schedule.Official guidance
When is bulky waste collected in Plano?+
Each household is assigned a specific day and the service runs monthly, so confirm the day for the address with the city or the interactive collection map. Items go out no earlier than five days before that day and no later than 7 a.m. on it.Official guidance
How big can a Plano bulky pile be?+
No larger than six feet by four feet by four feet, placed within six feet of the alley or curb and at least two feet from carts, fences, vehicles and gas meters. A larger or unmanageable pile is not collected on the free route and has to be booked as a special paid collection.Official guidance
Will Plano take a couch on bulky day?+
Yes. Furniture is on the accepted bulky waste list and goes out on the assigned monthly bulky waste day at no additional charge, inside a pile no larger than six feet by four feet by four feet. Carpet has to be cut into small sections under fifty pounds each.Official guidance
How do I get rid of a mattress in Plano?+
Put it on the bulky pile for the assigned monthly bulky waste day. Mattresses and box springs are named on the accepted list and carry no additional charge inside a pile no larger than six feet by four feet by four feet, set out no more than five days early and no later than 7 a.m. on the day.Official guidance
How do I get rid of a refrigerator in Plano?+
Book a special paid collection. Refrigerators, freezers, window air conditioners and water coolers are treated as items containing refrigerant and carry a published environmental fee on top of the paid collection rate, while stoves, washers, dryers, water heaters and microwaves can go out on the free bulky pile.Official guidance
Where do televisions and computers go in Plano?+
To a community recycling event or the city's public recycling drop off, because electronics are not part of the bulky waste pile. Events are scheduled regularly around the city and take electronics alongside paper shredding and clothing donation, so confirm the next date with Customer Service before the device leaves the house.Official guidance
How do I get rid of a couch or a mattress in Plano?+
Put it out on the assigned monthly bulky waste day. Furniture, mattresses and box springs are all on the accepted list for the free bulky pile, which has to stay inside six feet by four feet by four feet and goes out no earlier than five days before the day and no later than 7 a.m. on it.Official guidance
What about refrigerators and other appliances?+
Stoves, washers, dryers, water heaters and microwaves ride the free bulky pile, but a refrigerator, freezer, window air conditioner or water cooler is treated as an item containing refrigerant and has to be booked as a special paid collection with an environmental fee added to the per cubic yard rate.Official guidance
Can a television go on the Plano bulky pile?+
To a community recycling event or the city's public recycling drop off, because electronics are not part of the bulky pile. Events are scheduled regularly and take electronics with paper shredding and clothing donation, so confirm the next date with Customer Service.Official guidance
How do paint and chemicals leave a Plano home?+
By a scheduled household chemical collection: the items go in a cardboard box marked HCC at the collection point by 7 a.m., under fifty pounds and two feet from the carts, with a 15 gallon limit per collection and no container larger than five gallons. Chemicals stay in their original containers except for automotive fluids, and collected products are given away free at the city reuse center.Official guidance
What is refused on every Plano route?+
Bricks, rock, asphalt, gravel and concrete, dirt, soil and sod, roofing material and shingles, railroad ties, glass panes, doors and mirrors, compressed gas and air cylinders, vehicle parts and tires, and hazardous products such as paint, oil, pesticides and solvents are refused on the free and the paid bulky routes. Contractor generated waste has to be handled by the contractor or a permitted hauler.Official guidance
